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  1. Resume/Cover Letter Basics Presented by Metrogroup

  2. Functions of a Resume •Make contact with a potential employer •Provide employer with a concise summary of education, skills, and goals •Facilitate the employment interview •Serve as a record to leave with a potential employer •Provide additional information when completing applications

  3. From USA Today Snapshots… • The Trouble with Resumes: • Dishonesty and Lies 36% • Too Long 21% • Errors & Misspellings 19% • Lack of Specifics 12% • Irrelevant Material 11% • Failure to List Accomplishments 10% • Too Short 2%

  4. Getting Started Know Yourself

  5. Parts of a Resume

  6. 1. Contact Information Must include: • Daytime phone number • -with a professional message on • the answering machine • E-mail address

  7. JOHN L. DOE 105 South Maple Mt. Pleasant, IA 52641 319 385-0001 jdoe@lisco.com John L. Doe 105 South Maple • Mt. Pleasant, IA 52641 • (319) 385-0001 Patricia Lynn Mahone Present Address:Permanent Address: 105 South Maple 123 Oak Drive Mt. Pleasant, IA 52241 Skokie, IL 60000 319 645-0001 708 333-4444

  8. OBJECTIVE • Possible Titles: • Career Objective • Professional Objective • Professional Goal • Focus Areas: • Position • Field • Skills

  9. EDUCATION • Always Include: • Name of the Institution • Location • Diploma/Degree • Graduation Date • GPA??? • Possible headings include: • Educational Background • Educational Preparation • Academic Background • Academic Training

  10. Mt. Pleasant High School , Mt. Pleasant, IA High School Diploma, May 20__ 3.25/4.00 major GPA ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ High School Diploma December 20__ MT. PLEASANT HIGH SCHOOL, Mt Pleasant, Iowa Cumulative GPA: 3.2/4.0

  11. RELATED Introduction to Computers COURSES Computer Programming I & II Business Communications Principles of Accounting I & II VS. SPECIAL Knowledge of DOS & MAC Computing Systems SKILLS Year Book Graphic Design Web Page Design

  12. EXPERIENCE Must Include: Job Title Company Name City/State of Employment Dates (mo./yr.) Employed Brief Job Description Never Include: Reason for Leaving Salary History Exaggerations

  13. Experience Possible Titles: Work Experience Career Related Experience Relevant Experience Employment History Internship Experience Sales (specific profession) Experience

  14. Elements of an Effective Job Description Skill + Duty + Accomplishment • Skill = Skill Word, Action Verb •Sold • Duty = Skill Associated with Responsibility •Sold advertising space to businesses • Accomplishment = How you contributed to the company’s bottom line •Sold advertising to 40 Iowa City businesses, opening up four new accounts and increasing ad revenues by 15% for territory

  15. EXPERIENCE Sales Associate, January 20_-present Target, West Burlington, IA Help customers select retail items, inventory control and stocking department shelves. Child Care Provider, January - August 20____ Mr. And Mrs. Smith, Mt. Pleasant, IA Cared for three children during summer months. Have held additional part-time positions including newspaper routes and mowing yards.

  16. INTERNSHIP Insurance Partners, Mt. Pleasant, IA Intern August 19_-December 20_ • Scheduled Appointments • Developed quarterly newsletter for distribution to all current and prospective clients • Completed office administrative tasks as required

  17. Possible Resume Headings Activities Honors/Awards Activities and Honors Special Honors Civic Activities Scholarships Community Service College Distinctions Volunteer Work Awards Received Special Skills/Training Special Training Areas of Knowledge Certifications Professional Skills Endorsements Computer Skills Language Skills Areas of Expertise

  18. ACTIVITIES: English Club Intramural Softball Peer Tutor LEADERSHIP Peer Tutor (20_) EXPERIENCE: • Assist Junior High Teachers • Help students with course work • Set example to younger students

  19. HONORS/ Honor Roll (Fall 20_) ACTIVITIES National Honor Society Volunteer, Ronald McDonald House COMMUNITY Ronald McDonald House, Iowa City, IA ACTIVITIES Volunteer (19_ - present) • Organize activities for ill children • Greet guests and visitors during night hours, often unsupervised ADDITIONAL Basic knowledge of Spanish and German INFORMATION

  20. Never Include: -Titles (Resume of:) - Reason for leaving a position - Salary history or requirements - Jargon/abbreviations - Photos - Health/physical description - “I” - Exaggerations

  21. A Good Resume Should: + Invite you to read it, with a clear layout + Start sentences with action verbs + Be free of spelling, punctuation, & grammatical errors + Use only the most relevant information + Be one page, printed on quality paper

  22. References

  23. JoAnn Jones 112 Weston Way • Mt. Pleasant, IA 52641 • (319) 000-0000 References Dr. Adam Smith Department of Economics - Chair Room 254 EPB, University of Iowa Iowa City, IA 52242 (319) 335-0000 adam-smith@uiowa.edu Ms. Mary Alexander Gregory Services - Unit Manager 1000 Grand Avenue Des Moines, IA 50000 (515) 000-0000

  24. Questions?

  25. Cover Letters • Should Be: • Addressed to an Individual • Business Format - Typed • One Page • Personalized

  26. Ask Yourself: 1. Why? 2. Why me? 3. What next? (Active VS. Passive Close)

  27. 444 South Johnson Street #10 Iowa City, IA 52240 September 10, 20XX Barbara A. James Software Engineer Billings Controls 2260 Mountain View Road Billings, MT 59101 Dear Ms. James: Ms. Julia Tandy, Director of Data Systems at Thomas Corporation, suggested that I contact you directly regarding a position opening with Billings Controls. I was excited to learn that you are looking for an electrical engineer to work on your current upgrade project and would like to be considered as a candidate for that position. Continued...

  28. As a co-op student at Thomas Corporation, I gained exposure to many of the same computerized manufacturing systems that are employed by your company. For example, I completed modification and testing on the systems used at Thomas Corporation. Given my co-op experience, as described in the enclosed resume, as well as my educational background, I am confident that I would be an asset to your project team. I would appreciate the opportunity to speak with you about my qualifications in detail and how I might make a contribution to your organization. During the week of September 22, I will call your office to see if such a meeting can be arranged. Thank you for your consideration. Sincerely, Ashley Seat Ashley Seat

  29. Cover Letter Tips: Read it out loud The “Tandem Approach” Fresh material

  30. Resume/Cover Letter Basics Presented by Experian