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Innovation Journey at a Regional Hospital: A Case Study

Explore the experiences of an innovation program at a regional hospital conducted in 2005-2006, aiming to elevate useful business opportunities to commercialization with a focus on core business and management support. The project included leakage detection in dialysis, improvement of arm support during surgeries, and the development of Monika software for idea registration and quality improvement. Various methodologies were employed, such as interview structures, consortium building, and patent searches, leading to successful matches between ideas and SMEs.

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Innovation Journey at a Regional Hospital: A Case Study

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  1. Your idea, Our care experiences of an innovation programme in a regional hospital A project of: Platform Medical Technology, Syntens, Jeroen Bosch Hospital and Municipality ‘s-Hertogenbosch 2005-2006

  2. Jan Rietsema, Ph.D. Agenda • Project set-up • Cases • Methodology • Conclusions

  3. Rationale • Less than 5% of the potentially successful ideas in non-profit organisations ever reach the state of commercialisation. • Focus is on the core business, not on innovation. • Management should stimulate innovation and make resources available

  4. Goals • Identification/scouting of usefull business opportunities that are not yet commercialised • Matching of usefull ideas to regional SME’s

  5. Awareness • Presentation of the project to medical staff • News items in internal magazines • Letter from hospital management

  6. Set-up (1) • Design an interview protocol • Make appointments • 1st Interviews (40x) • Explore and converge results (selection) • 2nd Interviews (in depth) (20x) • Re-framing and patent search

  7. Set-up (2) • Selection after 1st interviews • Not from 40, but from 200 to 20 ideas • Relevant for society • Commitment medical doctor • Independent opinion • In depth interviews together with Syntens • Selection of 4 out of 20 together for successful implementation • Matching selected ideas to SME’s • Report

  8. Case:Leakage detection • Nocturne dialysis since 2005 • Increasing quality of life • Less medication • More comfort and time saving for patient • For better sleep conditions, the nurse is not in the same room • Leakage of shunt is not detected immediately • Bedwetting alarm

  9. Innovation-potential • Current solution is not hygienic, complex, not comfortable and the battery can be low. • Problem is recognised by other dialysis hospitals • Important is the confidence of the patient • Market is growing; in Nl number of hospitals is increasing to 20 @20 patients * 3 times/week dialysis • Other applications are possible: drip, food pump, etc.

  10. The idea • Moisture sensor integrated in sticking plaster, that is used for the fixation of the blood hose • Disposable product

  11. Innovation team • Dirinco, Rosmalen: specialist inextra corporal blood treatment • Dialysis department of JBZ • Manufacturer of sticking plaster (e.g.. 3M) • Sensor application development • Contacts with TNO about disposable moisture sensor

  12. Monika • Software tool • Registration and monitoring of ideas for improvement, complaints, and defects, oriented towards improvement of the quality level. • Monika offers: • Easy registration • Complete registration • Stimulates fast feedback • Short response time • Accessible from each workstation • Registration in central database

  13. Innovation-potential • Quality is a hot item • Certifying organisation is enthousiastic and confirms unique elements • Connection with current developments of Infoland

  14. Innovation team • Infoland, VeldhovenInfoland Quality solutions developsspecialised web based software forsupport of quality systems • Quality manager of Lab.

  15. Arm at the operating table • Dilemma of anesthesiologist en surgeon. • Anaesthesiologist: arms of patient in crucifix position • Surgeon: arms of patient along the body • Arm often along the body at table-side • Result: arm drops off the table, or plexus lesion through squeezing. • Polstered arm support at the operatingtable

  16. Innovation-potential • Arm support is annoying for surgeon • Number of minimal invasive surgeries is increasing: arm more often along the body • Solution avoids plexus lesion • Arm fixed to the body of the patient • Solution provides also guidance for leads and wires • “sleeve” at the surgical drape

  17. Innovationteam • Medica Europe, Oss • Dr. Eissens, anaesthesiologist

  18. Methodology (1) • Basic assumptions for innovation accelerator: • Solution for a relevant problem • Value for SME • Commitment group of professional • Half solutions • Reduce risk for SME

  19. Methodology (2) • Project Goals • Creating a connection between medical professionals and SME’s • Regional implementation / global market

  20. Methodology (3) • Participants • Project partners • Building a strong consortium • Idea-owners • To be interviewed • Regional SME • Interested parties

  21. Methodology (4) • Preparations • Creation of awareness in hospital • Interview structure • Interviewers • Implementation • Avalanche principal • Inventarisation phase • Going deeply into problems • Innovation teams

  22. Methodology (5) • Finally • Patent search and IP appointments • Match between idea and SME • Building innovationteam, closed innovation • Contacts with knowledge institutes for state-of-the-art applications

  23. Problemdefinition Weak Strong RW RS Solution direction Wrong Right WW WS 4 potentially sucessfull matches between ideas and SME 40 interviews 20 in depth interviewsrelevance for society 0 +++ 0 +++ Match with direction of the solutionand Syntens’ criteria for SME Ideas that are already commercially available

  24. Conclusions • Collaboration and excitement • Many problems, only a few “half solutions” • Many ideas: time consuming • Selection • 4 innovation teams • Not selected ideas • Proved attraction for regional SME’s

  25. Recommendations • Starting moment • Access to interviewees • Short time frame, innovation goes fast • Indirect activities • Qualified interviewers

  26. Innovation Accelerator in the Jeroen Bosch Hospital Thank You

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