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charity-haney

Workshop - PowerPoint PPT Presentation

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  1. Intercultural Competence Maria Archonti April 18, 2013 Workshop

  2. Goals Qualification Programms KultuЯRaum Agenda

  3. Goals • Awareness ofIntercultural Differences • Collect & Improve Background Information • Sustainable Knowledge • Intercultural Sensitivity for Guests • Improve Communication & Performance on Board

  4. Qualification Programms Intercultural Competence Training Initial Training KultuЯRaum MyQ

  5. Intercultural Competence Seminar Initial Training KultuЯRaum MyQ Intercultural Competence Semainar • Regional Flight Attendants as Advisors • Various Techniques, e.g. Poster, Quiz, Rules • Distribution of Information • Linguistic Qualification

  6. Thank you for your Attention!