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Transitioning from Student to Professional. Dena Stevenson, MA, SPHR TierOne University Manager, TierOne Bank. Career. Comes from French work carriere Originally meant “a racing course” Verb means “to move at full speed”.

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transitioning from student to professional
Transitioning from Student to Professional

Dena Stevenson, MA, SPHR

TierOne University Manager,

TierOne Bank

career
Career
  • Comes from French work carriere
  • Originally meant “a racing course”
  • Verb means “to move at full speed”
slide3
In today’s world, careering comes down to a race against change… a personal contest to see if we can grow as fast as the challenges we face in our work.

“Fast Growth,” Price Pritchett

new employment contract
New Employment Contract
  • A new definition for career progress and success.
  • Development means “learning a living.”
  • Career development is personal development.
  • The individual “owns” his or her career.
critical career skills
Critical Career Skills
  • Professionalism
  • Know-How
  • Customer Relations
professionalism
Professionalism
  • Attitude
  • Appearance
  • Accountability
  • Adaptability
attitude is everything
Attitude is everything

“Your attitude, not your aptitude, will determine your altitude. “

Zig Ziglar

appearance
Appearance

Just Thirty Seconds

Social psychologists

studying the impact of

image have determined

that’s how long it takes for

someone meeting you to

form a whole laundry

list of impressions about

your character and

abilities.

dress for success
Dress for Success
  • Dress appropriately for the role.
  • Remember the age, viewpoints and values of your customers.
  • When in doubt – don’t!
  • Body jewelry and body art are optional.
accountability adaptability
Accountability/Adaptability
  • Work ethic.
  • Willingness to learn.
  • Responsibility.
  • Reflection.
know how
Know-How
  • Communication Skills
  • Emotional Intelligence
  • Critical Thinking Skills
communication skills
Communication Skills
  • Personalize the interaction.
  • Be articulate.
  • Avoid negative language.
  • Exercise old-fashioned manners.
telephone skills
Telephone Skills
  • Identify yourself and the company or department.
  • Maintain a normal and smooth voice tone.
  • Speak numbers slowly and clearly.
  • Listen closely.
written communication
Written Communication
  • Use proper grammar.
  • Avoid slang.
  • NTM.
  • Use complete sentences.
  • Visual presentation creates impact.
  • Correct spelling.
emotional intelligence
Emotional Intelligence
  • Self-awareness.
  • Self-management.
  • Social awareness.
  • Relationship management.
critical thinking
Critical Thinking
  • Applying previous experience to a current situation.
  • Recognizing cues and taking appropriate action.
  • Thinking through actions and potential outcomes.
customer relations
Customer Relations
  • It’s About the Experience!
  • Create powerful impressions.
  • Be a Brand Ambassador.