GTDC Supply Chain Cost Study
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GTDC Supply Chain Cost Study. September 2008. Study Objectives & Participants. Identify relevant mix of indirect and direct sales channels Identify supply chain cost areas relevant to each sales channel Quantify and compare supply chain costs by sales channel
GTDC Supply Chain Cost Study
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GTDC Supply Chain Cost Study September 2008
Study Objectives & Participants • Identify relevant mix of indirect and direct sales channels • Identify supply chain cost areas relevant to each sales channel • Quantify and compare supply chain costs by sales channel • Determine channel profitability by comparing total costs of reaching end users • Validate current reasons IT suppliers and VARs rely on distributors Analysis & ConclusionsSeptember 2008 Costs of IT Distribution
Study Methodology CHANNELS ANALYZED • Data collected through in-depth interviews and surveys with appropriate supply chain manager at each participating supplier • Data based on 2007 financial results in relation to U.S. sales channel • All company data is confidential • Data is only presented on aggregate basis
Comparing Sales Channels • Discount from List • Special Bids / Spot Offers • MDF (Soft Dollars, Co-Op Advertising, Rebates) • Programs, Promotions, Marketing • AR Reserve / Credit Card Fees • Price Protection / Inventory Depreciation • Direct Sales, Advertising • Shipping, Handling, Warehousing • Collections • Warranty / Returns • Inventory / AR Financing Costs
Some 2-Tier Distribution Costs Higher 2-Tier 1-Tier Mfgr. Mail Order/ Distribution VAR Direct Direct Retail Direct Web Market Development Funds3% - 4% 2% - 3% 0% 2% - 3% 0% Price Protection1% - 2% 0% 0% 1 - 2% 0%
MOST 2-Tier Distribution Costs Lower 2-Tier 1-Tier Mfgr. Mail Order/ Distribution VAR Direct Direct Retail Direct Web CHANNEL: Shipping/Handling/Whsing1% - 2% 4% - 5% 3% - 4%2% - 3% 5% - 6% Collections0.5% - 1.5% 1.5% - 2.5% 1% - 2%1% - 2% 0% Warranty/Returns1% - 2% 2% - 3% 2% - 3%1.5% - 2.5% 3% - 4% Inventory Financing1% - 2% 2% - 3% 1.5% - 2.5%1.5% - 2.5% 3% - 4% A/R Financing1% - 2% 1.5% - 2.5% 2% - 3%1.5% - 2.5% 1% - 2%
Two-Tier Takeaways • TWO-TIER DISTRIBUTIONLowest cost for B2B and solution sales • Expand market reach • Reduce investment in inventory • Lower shipping, handling and warehousing costs • Optimize channel credit/collections • Provide better overall service to solution providers • MANUFACTURER DIRECTHighest cost, focused on select large enterprises
Two-Tier Takeaways • Higher costs • Average margins and sales dollars per transaction • Credit management issues • Capacity challenges Mail Order/Retail Direct TWO-TIER DISTRIBUTIONcan reduce costs AND potentially raise margins One-Tier VAR Direct
Two-Tier Takeaways • “All things equal, pushing more volume through the Web would likely translate into higher margins yet with significantly higher costs in advertising, promotions, discounts, etc.”− IT Vendor Finance Manager
Two-Tier Takeaways “…and distribution can efficiently provide the fulfillment.”
Two-Tier Takeaways • One Web interface or sales team for all purchases • Consolidated inventory management • Product and compatibility testing • Configuration on behalf of VARs • Bundled solutions shipped direct to VARs’ customers Complete B2B Solutions
Two-Tier Takeaways • Export and Trade Control • RoHS • Transparency and accuracy of point of sale (POS) reporting • Sales and value added tax (VAT) • Transfer Pricing support & documentation • Import duty reporting • US Office of Foreign Assets Control (OFAC) transaction procedures. • US Foreign Corrupt Practices Act Regulatory Compliance
Now is the Time to Capitalize MCKINSEY&COMPANY Building Better Links in High-Tech Supply ChainsWinter 2008 Distributors are…“a strategic asset” that vendors should “invest in to build strong and mutually beneficial partnerships.”