The Appreciative Inquiry Process COTSEAL PAST, PRESENT and FUTURE
The Basic Two Lenses Seeing the deficits Seeing the good
Questions we Usually Ask What is wrong or broken around here?
The Appreciative Eye • David Cooperrider, Ph.D., Case western Reserve University “ An Appreciative Eye gives us the capacity in the world around us, in our colleagues and (in our teaching and learning), and in our organization to see the true and the good, the better and the possible.”
The Process • What is Appreciative Inquiry? • What are the Assumptions of AI? • What are the processes of AI? • Why we need to do this?
What is Appreciative Inquiry? Appreciative Inquiry (AI) comes from: Appreciate – to value, to recognize with gratitude, to increase in value Inquiry – to seek to understand through the asking of questions AI involves making a very conscious and deliberate choice: to ask only positive questions when we seek to understand what is needed to make life better in organizations; we want to ensure that the very act of our asking questions causes what is best about the organization to appreciate.
AI involves making a very conscious and deliberate choice: to ask only positive questions when we seek to understand what is needed to make life better in organizations; to ensure that the very act of our asking questions causes what is best about the organization to appreciate.
ASSUMPTIONS OF AI • In every organization or group, something works. • What we focus on becomes our reality. • Reality is created in the moment, and there are multiple realities. • The act of asking questions of an organization influences the group in some way.
ASSUMPTIONS OF AI • People have more confidence and comfort to journey to the future (unknown) when they carry forward parts of the past (known). • If we carry parts of the past forward, they should be what is best about the past. • It is important to value differences. • The language we use creates our reality.
What is COTSEAL? COTSEAL is ________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Processes Common to AI Models Choose the positive as the focus of inquiry Inquire into stories of life –changing process Locate themes in the stories and select topics for further inquiry Create shared images of a preferred future Find Innovative ways to create the future.
DISCOVERY What gives life? (The best of What is) APPRECIATING
DREAM What might be? Envisioning Impact
Design What should be the ideal? Constructing
Destiny How to empower, learn and adjust? Sustaining
Choose the positive Whatever we focus on grows and the question we ask will determine the direction of COTSEAL
Storytelling (Discover) • Inquire into stories that gives/gave life to COTSEAL • Locate themes in the stories and select topics for further inquiry
Our Stories give life COTSEAL was ____________________________________________________________________________________________________________________________________________ Picture it!
Imagine a Preferred Future (Dream) • Create shared images of a preferred future
The Language we use creates our future COTSEAL will be ____________________________________________________________________________________________________________________________________________ Picture it!
Create the preferred future (Design and Destiny) Find Innovative ways to create the future.
Appreciate COTSEAL FOCUS Our Story Our Reality Our Future
Celebrate What’s Right with the World By: Photographer Dewitt Jones http://www.youtube.com/watch?v=GN-LgN19-Cc