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Gas Line Explosion

Gas Line Explosion. Disaster Recovery Plan JBM Consultants Justin Lowe Bill Ryan Mark Ekblade. Overview. Introduction Project Charter Business Impact Analysis Business Continuity Plan Recovery Plan & Recommendations Team Reflection & Lessons Learned Questions.

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Gas Line Explosion

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  1. Gas Line Explosion Disaster Recovery Plan JBM Consultants Justin Lowe Bill Ryan Mark Ekblade

  2. Overview • Introduction • Project Charter • Business Impact Analysis • Business Continuity Plan • Recovery Plan & Recommendations • Team Reflection & Lessons Learned • Questions

  3. Explanation of Disaster • Undetected gas leak near Main Administrative Building

  4. Disaster Recovery Team

  5. Stakeholders

  6. Assumptions • Main Administrative Office Building Destroyed • Key Business Areas Destroyed • Data Center Destroyed

  7. Top 5 Business Processes

  8. Work backlog

  9. Critical Record Management • Critical Business Records • Student Information • Applications • Financial Aid • Course Information • School Information • Employee Information

  10. Restoration Complexity • Easily Recoverable • Documents and files • Back up of file at warm site • Communication between students • Somewhat Recoverable • Access to the network • Financial Aid

  11. Restoration Complexity Continued • Extremely difficult to Recover • Physical documents • Computers and software • The building itself

  12. Outage Tolerance • Worst-Case Scenario • 2 weeks • Delayed Classes • Inconvenience Students • Wait for financial aid money • Public Perception • Students and possibly employees view towards the school could become negative • Vendors would also get frustrated because of the lack of communication

  13. Monthly Impact Profile

  14. Percentage of People Needed

  15. Continuity of Operations Plan • Activation Process • Alerting • Planning - delegating • Closing times • Tier 1 process

  16. Mission Critical Systems • E-mail • Servers • Database • School Portal

  17. Vital Records and Databases • Class information • Student transcripts • Student information • Employee information • School information and records

  18. Disaster Timeline

  19. Impacts to Business as Usual • Additional work hours/responsibilities • Complete relocation • Loss of properties • Work from home or backup site

  20. Disaster Recovery Plan • Location • Warm site • Technology • Weekly updates to coop-site • Fiber connection • Laptops at site • Servers at site • 3rd party relationships • Construction companies • Realty companies • Hardware/software companies • Testing Plan • Succession Plan

  21. Recommendations • Tier 1 • Communication • Temporary relocation • Portal availability • Tier 2 • Recover school information and records • Resume classes • Tier 3 • New permanent location

  22. Potential Costs • Increased employee pay for longer hours • Loss of assets • Purchase of new assets, properties • Dropouts/refunds • Hardware/software • New permanent location

  23. Team Reflection

  24. Questions?

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