Pharm 511: Community Service Outreach

1. Pharm 511: Community Service Outreach Karan Dawson, PhD, RPhJohn Perkins, PhDColleen Catalano, PharmD, Jennifer Danielson, PharmDUniversity of Washington, School of Pharmacy

2. Agenda • Overview of course • Introduction of Small Group Facilitation • Carlson last minute question/answer

3. Develop skills for life long professional development Use selected qualitative research methods Reflective practices re Quality Challenges Changes Intentional study of culture, pain, hope as professional responsibilities Goals and Processes

4. Human Development

5. Course Overview • Use selected qualitative research methods to • explore disability, cultural differences, professional values, community resources, quality of life issues (pain, hope) • practice critical and reflective thinking processes for quality assurance and personal satisfaction • Work in a community service setting minimum of 2 hours/week as a research site • Meet in small groups qow to apply observations and experiences to professional development and intentionally develop small group skills. • Meet in as a large group qow to discuss selected skills

6. Course Overview: Three Pillars • Qualitative research methods • Critical/reflective thinking • Small group skills development To examine and practice skills necessary to professional development and the provision of quality care

7. Qualitative Researchers • “study things in their natural settings, attempting to make sense of, or to interpret, phenomena in terms of the meanings people bring to them.”1 1 Denzin NK, Lincoln YS. (2000). Handbook of qualitative research, 2nd Ed. Thousand Oaks, CA: Sage. p. 3

8. Qualitative Research • “involves the studied use and collection of a variety of empirical materials” • Case study - Artifacts • Personal experience - Cultural texts/productions • Introspection - Observations • Life story - Texts and visuals • Interview • “that describe routine and problematic moments and meanings in individuals’ lives.” 1

9. A Study Circle IS • a small-group discussion involving deliberation and problem solving, in which an issue is examined from many perspectives; it is enriched by the members’ knowledge and experience, and often • informed by expert information and discussion materials; it is aided by an impartial facilitator whose job is to manage the discussion. A Guide for Training Study Circle Facilitators, p. 22

10. A Study Circle is NOT • conflict resolution … • mediation … • a focus group … • traditional education with teacher and pupils • a facilitated meeting with a predetermined outcome … A Guide for Training Study Circle Facilitators, p. 22

11. A. Opening with time for “CHECK-IN” B. Directing the process C. Watching the time D. Including everyone E. Enforcing the “GROUND RULES” F. Listening, paraphrasing, summarizing G. Using good process suggestions H. Praising and acknowledging I. Creating variety J. Concluding the session

12. Participation Skills • Listen carefully • Keep an open mind • Understand others’ positions • Keep discussion on track • Let others speak, too • Address remarks to the group • Communicate needs • Value your experience and opinions • Engage in friendly disagreement