3n’s InstaCom™ Meeting the needs of Higher Education

1. 3n’s InstaCom™Meeting the needs of Higher Education Ann Chamberlin Sales Director 3n (National Notification Network)

2. Customers

3. Let’s talk about your issues • Fast and easy message creation • Quick and reliable delivery • Redundant and relevant delivery paths • Real time information • Detailed message analytics • Student and Faculty participation

4. Fast message creation • Need • Non technical message senders • Accurate and consistent information has to be delivered quickly • Communicate in ways not outlined in the Continuity Plan (people and the message) • Murphy’s Law says that events will not go as planned. • 3n InstaCom™ Campus Alert solution • Simple 3 step process for sending notification • Message store for pre-approved messages that can be sent quickly. • Messages can be created on the fly

5. Quick and reliable delivery • Need • System available during your time of need • Fastest possible message delivery • Reach everyone as quickly as possible • 3n InstaCom™ Campus Alert solution • Fully redundant (Active-Active) architecture with a committed service availability of 99.99% • True SaaS (Software as a Service) architecture that allows clients to take advantage of the capacity through the United States • Intelligent, sequential communication that quickly sends messages to everyone while not overwhelming the local infrastructure or confusing the recipient – avoid communication systems that have to blast out messages indiscriminately

6. Redundant and relevantdelivery paths • Need • Find the student-faculty recipient • Need to find them – where they are • Be relevant – know your audience • Account for the disabled • 3n InstaCom™ Campus Alert solution • Unlimited contact path options – use them • Deliver the message to the devices they use – SMS and Instant Message – without hassle • Send text and voice messages Single modalities are singularly dangerous

7. Real time information with detailed analytics • Need • Real-time feedback during an emergency is critical • Summarized results • Individualized Feedback • Analysis tools for post broadcast analysis • 3n InstaCom™ Campus Alert solution • Actionable, real-time information – not just raw data • Survey in real-time with flexible response options • Data export tools for sorting, filtering, charting and reporting

8. Student and Faculty participation • Need • Student and Facility participation • Challenges • Apathy • Privacy • 3n InstaCom™ Campus Alert solution • Provide best practices for implementation • Provide sample sign-up letters and other communications • Will assist with crafting creative promotions to encourage sign-up

9. 3n Contact Information • Ann Chamberlin • Sales Director • 818-230-9751 • Ann.chamberlin@3nonline.com • www.3nonline.com