IMCA - Institute of Management Consultants and Advisers

1. IMCA - Institute of Management Consultants and Advisers Planning Workshop – Accredited Consulting Practices 24 January 2012

2. Plan for workshop • Welcome and introductions • Update on activities • CSO survey • Member survey • Priorities for action • Close (4:30)

3. Recent / planned events • Recent • CPD - Procurement, Corporate Governance & Selling Professional Services • Medal Breakfast and AGM / ‘Food for Thought’ event • Careers in Consulting at Smurfit Business School • Regional networking, ICAG and CMC events • Planned • Innovation - ESRI • Practice management • Medal Award June (Belfast) + AGM July

4. Other key activities Recent • Meeting with PER Dept. Secretary General re CMC, etc • Success in ICMCI audit • Member survey • New website launch • Progression of existing members – CMC, RCP & Fellow • CEN consultancy standard launch • Consulting Ireland – profiling, networking and tenders interface; mentoring programme planned

5. Other key activities • Planned • Survey of Irish consultancy market as input to FEACO European survey • Online learning member support • Membership drive • CBA accreditation • Review of support and of Board / Working Group operations

6. Practice / IMCA interfaces • Online profile for each practice • Includes contact details + free text and sector / service competencies • Only practices partake in Consultant Search, Client Enquiry Service and in downloadable directories • Membership / practice accreditations can be validated online • New members can be uploaded by ACP (with unique practice identifier) + CV for each member • Annual affirmation – for practice and individual members • Only practices can use IMCA logo

7. Practice / IMCA interfaces (cont.) • E-Library • Management Themes open / Member Resources members only – content welcome • Online learning – HBR and CMC Global resources are linked to membership • Other external resources • FEACO survey • Working Groups and Events – involvement welcome

8. CSO Survey of Consultancy Market

9. Context of survey • CSO seek inputs to a planned survey of the consultancy market in Ireland. • The format would follow one being implemented by ONS (Office for National Statistics) in the UK. • It would comprise two returns: • Hours billed, rates (€) and realisation (%) by grade, by service area quarterly – as basis for price index • Turnover by service area – initial and updated every 5 or so years. • Proposed service areas and definitions are set out for discussion.

10. Other definitions • In: • Sales of services to the public sector • Sales of services to other parts of your organisation • Progress payments • Out: • Export sales • Sales to the public • Sale of manufactured goods • VAT • Interests and dividends, grants and subsidies.

11. Proposed service areas 1. Strategic Management Consultancy: In: Consultancy on business policy and strategy and the overall planning, structuring and control of an organisation Out: Legal advisory and representation as well as services of counsellors and negotiators arranging mergers and acquisitions 2. Financial and Economic Consultancy: In: Consultancy advice on all aspects of financial and economic management. Out: Design and development services for computer software for accounting systems, security brokerage services, portfolio and fund management services and accounting, bookkeeping and financial auditing 3. Marketing Management Consultancy: In: Advisory, guidance and operational assistance on the marketing strategy and marketing operation Out: Public relations, communication services and advertising services

12. Proposed service areas (cont.) 4. Human Resources Consultancy: In: Consultancy advice on HR strategies and practices and employee learning and development Out: Executive placement or search consulting services and educational consulting services 5. Operation Services including Supply Chain: In: Consulting on improvements to systems and procedures and office and service operations; includes integrated supply chain management consulting which includes inventory management, warehousing and storage and distribution services consulting Out: Architectural advisory service, engineering advisory services, environmental consulting services and other scientific and technical consulting services not elsewhere specified 6. Outsourcing Consultancy In: Provision of a bundled service package that combines IT-intensive services with labour, machinery, and facilities to support, host and manage a business process.

13. Proposed service areas (cont.) 7. Project and Programme Management In: Advice on programme and project management strategies, policies, processes and organisation of the function Out: Construction project management services 8. IT Consultancy In: Review of the existing IT infrastructure, advice on IT matters related to hardware or systems / software requirements and advice on the purchase of new equipment / software Out: Writing the computer code and the actual IT implementation and integration

14. Comparison with FEACO survey

15. Member Survey May 2011

16. Market to recover slightly

17. ACPs more positive

18. Pessimistic outlook for public sector and SMEs

19. Positive outlook by service area Projections by service area again more optimistic than those by sector - respondents more positive about their own service specialism than sectoral outlooks?

20. Promotion and networking the main priorities

21. CPD priorities - Consulting Skills & Change Management

22. CES and Promotion most valued website features

23. Topics for discussion • Please discuss within sub-groups: • What are the key priorities for the consultancy profession in Ireland • What should IMCA focus on to facilitate these and to support practices generally • Present 3 – 4 action points under each heading to the full group.

24. Thank you for your inputs.