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D2D Update – August 2013

D2D Update – August 2013. Our Business Problem . How could VBA provide for the digital intake of hundreds of thousands of claims from States, Counties and Veteran Organizations which use their own unique claims management systems?.

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D2D Update – August 2013

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  1. D2D Update – August 2013

  2. Our Business Problem How could VBA provide for the digital intake of hundreds of thousands of claims from States, Counties and Veteran Organizations which use their own unique claims management systems? • Two thirds of VA’s customers have already invested in their own claims management systems • These customers want to continue to leverage that investment, versus switch to something else • The vendors who build claims management software are willing to expend significant effort to modify their systems to submit claims digitally to the VA

  3. Digits-to-Digits (D2D) Vision Think of D2D like you would FEDEX – it’s a service that gets something where you need it to be very quickly. Digits-to-Digits Service where customers can send packages anywhere, anytime…fast Service where VA partners can send digital claims forms directly to VA back-end systems, anytime…fast. Goals of D2D Project: • Accelerate speed by which claims are filed, resulting in quicker rating decisions for veterans • Accommodate VSO/CVSO/State partners who already have a substantial investment in their own claims management systems • Eliminate creation of paper documents in VBA claims processing

  4. D2D Is Not a “Traditional” System • End to end service delivery spans: • multiple organizations • multiple lines of business • multiple systems with • multiple interactions and conversations between systems • To seamlessly cross many borders to achieve a single business goal requires a “services” approach • D2D has adopted the “services” approach to enable the end to end delivery of veteran disability claims • D2D is a collection of loosely coupled services

  5. D2D Current Status • Development on D2D services continues • Currently refining our project schedule for the start of D2D Pilot • 9 Pilot participants have been selected – VFW, AMVETS, VVA, States of California, Illinois, Tennessee, Kansas, Kentucky, Georgia • Pilot includes the following claims management software providers: BeneVets, VetPro, VIMS, IronData, VetraSpec, eVet Assist Got questions? Visit: http://www.innovation.va.gov/program-d2d.html or Email: D2D.VBACO@va.gov

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