The California Governor’s Conference for Women Long Beach 12October2000

1. The California Governor’s Conference for WomenLong Beach12October2000

2. STATEMENT OF PHILOSOPHY: I am a businessperson. An analyst. A pragmatist. The enormous social good of increased women’s power is clear to me; but it is not my bailiwick. My “game” is haranguing business leaders about my fact-based conviction that women’s increasing power – leadership skills and purchasing power – is the strongest and most dynamic force at work in the American economy today. Dare I say it as a long-time Palo Altan … THIS IS EVEN BIGGER THAN THE INTERNET!Tom Peters

3. Celebrate the Past

4. “Greater opportunity for women is probably the most significant gain for human freedom in the last century.”Andrew Sullivan, The New Republic

5. SWOPSI’70Sally Helgesen’90Boston’96Long Beach’00

6. Create the Future

7. “Tomorrow belongs to women.”Helen Fisher, The First Sex: The Natural Talents of Women and How They Are Changing the World

8. And …What a Future!

9. NOW THAT’S B-I-G!“The period 2000-2002 will bring the single greatest change in worldwide economic and business conditions since we came down from the trees.”David Schneider & Grady Means, MetaCapitalism

10. “The corporation as we know it, which is now 120 years old, is not likely to survive the next 25 years. Legally and financially, yes, but not structurally and economically.”Peter Drucker, Business 2.0 (08.00)

11. “We are in abrawl with no rules.”Paul Allaire

12. Headline: “Bank of America to Cut … 10,000 Jobs”“Middle-level and senior managersare expected to be the principal targets of the job cutbacks.”Source: The New York Times (07.29.2000)

13. And Now the Equivalent …White Collar Revolution!

14. 2010 “Demographics”:By 2010, full-time workers will be in the minoritySource: MIT study (28August2000)

15. New World of Work< 1 in 10 F500#1: Manpower Inc.Freelancers/I.C.: 16M-25MTemps: 3M (incl. CEOs & lawyers)Microbusinesses: 12M-27MTotal: 31M-55MSource: Daniel Pink, Free Agent Nation

16. Taylorism to Tailorism: “Free Agency is the real new economy!”Source: Daniel Pink, Free Agent Nation

17. “You are the storyteller of your own life, and you can create your own legend or not.”Isabel Allende

18. “When land was the scarce resource, nations battled over it. The same is happening now for talented people.”Stan Davis & Christopher Meyer, futureWEALTH

19. Still: The No.1 Untapped Source of Leadership Talent

20. Women and new-economy management …

21. The New Economy …Shout goodbye to “command and control”!Shout goodbye to hierarchy!Shout goodbye to “knowing one’s place”!

22. Women’s Stuff =New Economy MatchImprov skillsRelationship-centricLess “rank consciousness”Self determinedTrust sensitive IntuitiveNatural “empowerment freaks” [less threatened by strong people]Intrinsic [motivation] > Extrinsic

23. “Women have many exceptional faculties bred in deep history: a talent with words; a capacity to read non-verbal cues; emotional sensitivity; empathy; patience; an ability to do and think several things simultaneously; a gift for networking and negotiating; an ability to take the long view; and a gift for cooperating, reaching consensus and leading via egalitarian teams.”Helen Fisher, The First Sex

24. “TAKE THIS QUICK QUIZ: Who manages more things at once? Who puts more effort into their appearance? Who usually takes care of the details? Who finds it easier to meet new people? Who asks more questions in a conversation? Who is a better listener? Who has more interest in communication skills? Who is more inclined to get involved? Who encourages harmony and agreement? Who has better intuition? Who works with a longer ‘to do’ list? Who enjoys a recap to the day’s events? Who is better at keeping in touch with others?”Source: Selling Is a Woman’s Game: 15 Powerful Reasons Why Women Can Outsell Men, Nicki Joy & Susan Kane-Benson

25. “Boys are trained in a way that will make them irrelevant.”Phil Slater

26. It’s Girls, Stupid!1996: 8.4M women, 6.7M men in college (est: 9.2 to 6.9 in 2007); more women than men in high-level math and science coursesMore girls in student govt., honor societies; girls read more books, outperform boys in artistic and musical ability, study abroad in higher numbersBoys do rule: crime, alcohol, drugs, failure to do homework (4:1)Source: The Atlantic Monthly (May2000)

27. The Idea …Writ Large

28. “Where do good new ideas come from?That’s simple! From differences. Creativity comes from unlikely juxtapositions. The best way to maximize differences is to mix ages, cultures and disciplines.”Nicholas Negroponte

29. “Diversity defines the health and wealth of nations in a new century. Mighty is the mongrel. The hybrid is hip. The impure, the mélange, the adulterated, the blemished, the rough, the black-and-blue, the mix-and-match – these people are inheriting the earth. Mixing is the new norm. Mixing trumps isolation. It spawns creativity, nourishes the human spirit, spurs economic growth and empowers nations.”G. Pascal Zachary, The Global Me: New Cosmopolitans and the Competitive Edge

30. Diversity ReduxM.I. (logical-mathematical, linguistic, spatial, musical, kinesthetic, interpersonal, intrapersonal) Arts (“A poet in every accounting department”)

31. “The Main crisis in school today is irrelevance.”Daniel Pink, Free Agent Nation

32. “Our education system is a second-rate, factory-style organization, pumping out obsolete information in obsolete ways. [Schools] are simply not connected to the future of the kids they’re responsible for.”Alvin Toffler, Business 2.0 (09.00)

33. “At the ultimate stage, competition among nations will be competition among educational systems, for the most productive and richest countries will be those with the best education and training.”Richard Rosecrance, The Rise of the Virtual State

34. Summary: The New World of Work

35. Pine-paneled Office Address: 1 Big Man Plaza Secretary Suit Formal Rank conscious Pretense (“Failures are for fools.”) I love “Yes men” Self-contained White is the color of gold Seat 9B, UA233 Address: Anne@Corp.com Typing: 60 WPM Casual M-F Approachable We are a HOT Team Screwing up is as normal as breathing I love Misfits! I love partners Rainbow rules! N.W.O.: Was-Is

36. Translation • Flexible • Fluid-Shape shifter • Fast [Net speed] • Informal-Peer oriented • Talent Obsessed • Alliance Mania • Entrepreneurial-Meritocratic • Intellectual Property Is All

37. “H.R.” to “H.E.D.” ???HumanEnablement Department

38. “Firms will not ‘manage the careers’ of their employees. They will provide opportunities to enable the employee to develop identity and adaptability and thus be in charge of his or her own career.” Tim Hall et al., “The New Protean Career Contract”

39. 44 Players = 44 Projects = 44 different success measures = 44 different styles (of you) One [if lucky] “1 in 10 years”[Scout: Great career = 1 sleeper find]

40. The [New] Marketplace Imperative: Creativity Wanted!

41. “The ‘surplus society’ has a surplus of similar companies, employing similarpeople, with similar educational backgrounds, working in similar jobs, coming up with similarideas, producing similar things, with similarprices and similarquality.”Kjell Nordstrom and Jonas Ridderstrale,Funky Business

42. Winning by Design

43. Design “is” … WHAT & WHY I LOVE. LOVE.

44. Design “is” … WHY I GET MAD. MAD.

45. Design is neverneutral.

46. Hypothesis:DESIGN is the principal difference between love and hate!

47. TARGET … “the champion of America’s new design democracy” (Time)

48. Creating Great Experiences

49. “Experiencesare as distinct from services as services are from goods.”Joseph Pine & James Gilmore, The Experience Economy: Work Is Theatre & Every Business a Stage

50. “The [Starbucks] Fix” Is on …“We have identified a ‘third place.’ And I really believe that sets us apart. The third place is that place that’s not work or home. It’s the place our customers come for refuge.”Nancy Orsolini, District Manager