submitting support requests and development ideas n.
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Bug Or Feature

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Bug Or Feature

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  1. Submitting Support Requests and Development Ideas Bug Or Feature

  2. Bug vs. Feature • A bug is a problem where the software deviates from expected behavior. • The expected behavior of the person who developed the software. • A feature is something new added to the software or something that changes expected behavior.

  3. Some Examples

  4. Do you get an ugly error? • Most likely a bug, but read the error message just to be sure.

  5. Does your request start with “It would be nice…” • Most likely a feature

  6. Has a feature available in previous releases suddenly disappeared? • Most likely a bug, but the feature could have moved or now behaves differently.

  7. When in doubt, tell network staff and let them sort it out.

  8. Launchpad • MassLNC and network staff often submit bugs to the community through a web site called Launchpad: • https://launchpad.net/evergreen • Users can follow along with bugs/enhancements important to them

  9. Working with Others to Implement New Features • Sharing development ideas with the community for feedback and fresh perspectives • Working with others to jointly fund development projects of mutual interest