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In "Leadership Challenges in Managing Change," Sally Davis shares valuable insights from her experience. Key elements of successful change management include acknowledging the work already completed, recognizing the experiences and expectations associated with the change, and fostering unity around the necessity of the change rather than its form. Empowerment is crucial, providing genuine opportunities for team members to suggest and implement ideas. Davis emphasizes the importance of transparency and robust communication, advocating for the use of the Concerns-Based Adoption Model (CBAM) to effectively manage concerns and foster collaboration.
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Leadership Challenges in Managing Change: Insights from Experience Sally Davis
The Role of Acknowledgement Acknowledging work already done Acknowledging the experience of the change Acknowledging the expectations of the change
Pressure/Urgency for Change Unity around the necessity for the change rather than the shape of the change
Empowerment Genuine opportunity to make suggestions and to implement them
Communicate, Communicate, Communicate Authenticity Double your communication
CBAM!Concerns Based Adoptions Model 0 Awareness Information Personal Management Consequences Collaboration Re-focusing
