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IT@Cornell

IT@Cornell. Cornell University Library Forum February 2012 Ted Dodds CIO and Vice President, IT. OUTLINE. JOURNEY. CURRENT. FUTURE. JULY 2011 RESTRUCTURING. Goals. Central IT will become an exemplary IT service-delivery partner with ITSGs and end-users, and

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IT@Cornell

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  1. IT@Cornell Cornell University Library Forum February 2012 Ted Dodds CIO and Vice President, IT

  2. OUTLINE JOURNEY CURRENT FUTURE

  3. JULY 2011 RESTRUCTURING Goals • Central IT will become an exemplary IT service-delivery partner with ITSGs and end-users, and • IT Service Groups will be better able to focus on the specialized needs of their local end-users.

  4. JOURNEY REIMAGINE TRANSFORM

  5. SCOPE OF VISION UNIT FOCUS IT@CORNELL

  6. PERSPECTIVE INWARD OUTWARD

  7. MANAGEMENT FOCUS ADMINISTRATIVE ACADEMIC

  8. MANAGING PROJECTS PASSIVE, DESCRIBE ACTIVE,DELIVER

  9. PLANNING DRIVE FORCERTAINTY EMERGENTPLANNING

  10. ASSESSING OPTIONS DO ITYOURSELF COLLABORATE

  11. PROBLEM SOLVING WE SOLVEPROBLEMSBY OURSELVES SOMEONE ELSE PROBABLY KNOWS

  12. SOLUTIONS STRATEGIC PLAN, PROJECT PORTFOLIOS AD-HOC,CRISIS DRIVEN

  13. SCALE INSTITUTIONAL NATIONAL LIMITED

  14. SCALE HELPDESK SERVICE DESK

  15. eTEXT PILOT

  16. Thanks for listening! Q&A

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