city of vienna integration and diversity in vienna project start wien n.
Skip this Video
Loading SlideShow in 5 Seconds..
City of Vienna Integration and Diversity in Vienna Project Start Wien PowerPoint Presentation
Download Presentation
City of Vienna Integration and Diversity in Vienna Project Start Wien

Loading in 2 Seconds...

play fullscreen
1 / 37

City of Vienna Integration and Diversity in Vienna Project Start Wien - PowerPoint PPT Presentation

  • Uploaded on

City of Vienna Integration and Diversity in Vienna Project Start Wien. IOM Summer School, Česke Budejovice 5th September 2013 Goran Novakovi ć , Municipal Department 17 – Integration and Diversity. History of Migration in Vienna.

I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
Download Presentation

PowerPoint Slideshow about 'City of Vienna Integration and Diversity in Vienna Project Start Wien' - carney

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.

- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
city of vienna integration and diversity in vienna project start wien

City of ViennaIntegration and Diversity in Vienna Project Start Wien


Summer School, Česke Budejovice

5th September 2013

Goran Novaković, Municipal Department 17 – Integration and Diversity

history of migration in vienna
History of Migration in Vienna
  • 1910 - Austrian-Hungarian Empire: in Vienna 2 mill. inhabitants (25% Czech speaking people)
  • 1960s: ‚Guest-workers‘ mainly from former Yugoslavia and Turkey (recruited by companies)
  • Since 1990: more diverse immigration (eastern European countries, Asia and Africa)
  • Since 2005: more immigrants from EEA-countries (largest group from Germany)
population of vienna 2012 diif by citizenship
Population of Vienna (2012)diif. by citizenship

Total: 1.731.236 inhabitants

Austrian citizenship: 1.344.860 (77,7%)

EU citizenship: 137.090 ( 7,9%)

Third country citizenship: 249.286 (14,4%)

  • Serbia & Montenegro: 73.453 ( 4,2%)
  • Turkey: 44.256 ( 2,4%)
  • Germany: 34.285 ( 2,0%)
  • Poland: 29.573 ( 1,7%)
  • Bosnia & Herzegovina: 18.280 ( 1,1%)
  • Romania: 16.994 ( 1,0%)
  • Croatia: 16.684 ( 1,0%)
population of vienna 2012 diff by ethnic background
Population of Vienna (2012) diff. by ethnic background
  • Austria: 1.140.391(65,9%)
  • European countries: 475.946 (27,5%)
  • African countries: 23.029 ( 1,3%)
  • Asian countries*: 66.393 ( 3,8%)
  • America: 13.410 ( 0,8%)
  • AustraliaandOceania: 1.024 ( 0,1%)

* Asiawithout Turkey

population of vienna 2012
Population of Vienna (2012)

49% Inhabitantswith‚migration-background‘:

  • 18 % non-Austrian citizenshipandbornabroad
  • 3 % non-Austrian citizenshipandborn in Austria
  • 13 % Austrian citizenshipandbornabroad
  • 15 % Austrian citizenshipandborn in Austria,

at least oneparentbornabroad

history of ma 17 terms and policies
History of MA 17 – terms and policies
  • 1992 – 2002: Vienna Integration Fund

Integration Policies focused on the immigrant population, their needs and “deficits”, equal rights and chances, conflict and mediation work

2003 and currently - change of paradigmsIncreasingly diverse population – nat. origin, lang., education, social status, styles and modes of livingIntegration oriented diversity policies shifts attention to the potentials and ressources of this population – enriching society

  • 2004 Founding of MA 17: Integration and DiversityTopic structurally anchored within the administration BUT competence and responsibility of ALL departments (mainstreaming process).
integration projects and funding
Integration Projects and Funding:

MA 17 funds projects that promote the integration of migrants:

  • language acquisition measures
  • education and orientation measures
  • advice on legal issues such as residence, citizenship and employment

MA 17 funds projects and measures that raise awareness and promote intercultural competences:

  • good neighbourly relations of people from different ethnic and socio-economic backgrounds
  • good neighbourly relations of different groups of people
  • awareness raising in the areas of migration, integration and diversity
example for funding 2013 focus on multilingualism
Example for Funding: 2013 - Focus on multilingualism
  • The City of Vienna supports non-profit projects, measures and initiatives with a maximum amount of EUR 5,000 per year if they implement the following focuses: raising public awareness on the advantages and benefits of multilingualism to enhance the appreciation of multilingualism in the general public.
  • The basic idea is to increase the appreciation of multilingualism and raise awareness on the equality of languages among people with German and non-German mother tongues.
language courses and basic education
Language courses and basic education:
  • German language and further basic skills (reading, writing, maths, ICT, citizenship, preparation for the official Austrian language diploma ÖSD).
  • "Women's college" - advanced training courses: German as well as other important basic skills such as maths and computer skills
  • "Mum learns German“: German language lessons for mothers at the schools or kindergartens of their children.
language courses and basic education1
Language courses and basic education:
  • For young migrants between 15 and 21 (25): with a package of specific educational measures
  • Holistic education plan: up to 20 hours per week, reasonably priced, creative and social education.
  • Summer language courses for children between 7 and 14 years of age who have problems with the German language.
municipal department 17 regional offices
Municipal Department 17: Regional offices


  • Information and support for the local population
  • Networking & projects with migrant organisations, local policy-makers, district politicians, police officers etc.
  • Promoting dialogue, respect and mutual understanding


  • Regional platforms of migrant organisations
  • „Sei dabei“ (Participate) projects for a better living together
  • “Ehrenamtliche KonfliktarbeiterInnen –  Voluntary Mediators“
  • “ Wien braucht dich - The City of Vienna is in need of you” in cooperation with the police
municipal department 17
Municipal Department 17:
  • Research & Law
    • Research & Studies & Legal counselling
    • Participation in nat. & internat. city networks: CLIP, ECCAR, EuroCities, Open Cities
    • Vienna Integration Monitoring
  • Public Relations Work
  • multilingual Website („Vienna speaks many languages“)multilingual information material and brochures
diversity management of the city of vienna
Diversity management of the City of Vienna
  • Comprehensive task that concerns all administrative groups and municipal departments.
  • Raising awareness among executives, further training of employees, optimising products and services
  • Diversity competence is an upward development from exploratory discussions via advice/ coaching and diversity check to the Vienna Diversity Monitor.
  • Specific further training measures for departments: advice and coaching sessions and the diversity check
  • Further training measures at the Personnel Training Department for all city administration employees who are interested in the topic
start wien concept
Start Wien: Concept
  • Research on integration support programs in other European cities and Canada
  • Interviews with new immigrants about their needs
  • Various communities, trainers for German as a foreign language and experts in consulting migrants were involved in the development process of the project
  • The project should be tailored to the individual needs of migrants
  • All services - startcoaching, information modules, second level start coaching – should be provided in the mother tongue of the new migrants
start wien target groups
Start Wien: Target groups
  • Third-country citizens who come to Austria for reasons of family reunion – according to the immigration law they have to prove their knowledge in German language at level A2 (Common European Framework of Reference for Languages) within two years
  • EEA citizens (and third-country citizens as family members of EEA citizens) since January 2011 who have received a confirmation of registration or a residence card from Municipal Department 35 - Immigration, Citizenship, Registry Offices (MA 35).
start wien begin of the project
Start Wien - begin of the Project
  • 1st October 2008 for third-country citizens
  • 1st January 2011 for EEA-citizens
start wien cooperation partners
Start Wien – Cooperation partners

Following cooperation partners have been einvolved in the conception and implementation of the project:

  • Municipal Department 35 - Immigration, Citizenship, Registry Offices (MA 35)
  • Information Centre for Migrants
  • Vienna Employment Promotion Fund (WAFF)
  • Vienna Public Employment Services (AMS)
  • Austrian Federal Economic Chamber (WK)
  • Vienna Chamber of Labour (AK)
start wien services
Start Wien – services
  • Startcoaching:

Vienna educationbooklet

Vienna languagevouchers

  • Information modules
  • Second levelstartcoaching
start wien services1
Start Wien – services

1) Startcoaching:

Vienna educationbooklet

Vienna languagevouchers

2) Information modules

3) Second Level Startcoaching

first step startcoaching
First step: Startcoaching
  • one-hour consultation in the mother tongue
  • a service tailored to the individual needs of new immigrants
  • in 24 languages
  • usually held right after migrants receive their residence permit resp. registration from the Municipal Department 35 - Immigration, Citizenship, Registry Offices of after making an appointment
languages of start wien 24
Languages of Start Wien - 24
  • Albanian Bulgarian
  • Arabic Hungarian
  • Bosnian/Croatian/Serbian Polish
  • Chinese Romanian
  • English Slovak/Czech
  • Farsi/Dari/Pashtu
  • French
  • German
  • Hindi/Punjabi/Urdu
  • Russian
  • Spanish
  • Turkish
startcoaching contents
Startcoaching: Contents

New immigrants

  • receivetheVienna educationbookletthatincludestheVienna languagevouchers
  • areprovidedwithimportantinformationaboutthemost relevant topicstoget a goodstart in Vienna
  • receiveadviceaboutsuitable German languagecoursesandvaluabletips
  • advicefortheirfirstfewweeksandmonths in Vienna
startcoaching vienna education booklet
Startcoaching: Vienna education booklet
  • for new immigrants in Vienna
  • includes the Vienna language vouchers in the amounts of EUR 300 or EUR 150 (EEA)
  • all education and further training measures such as German language courses and information modules are recorded in the booklet
vienna language vouchers 1
Vienna language vouchers, 1

3rd country citizens (3x100 EUR):

  • They are in Vienna following family reunification with an Austrian citizen or with a third-country national
  • They received an initial residence permit from Municipal Department 35 - Immigration, Citizenship, and Registry Offices
  • They have collected their Vienna education booklet at their start coaching appointment
  • The Vienna language voucher can be combined with the language voucher of the Austrian Integration Fund (Österreichischer Integrationsfonds, ÖIF).
vienna language vouchers 2
Vienna language vouchers, 2

Language vouchersfor EEA citizensandtheirfamilymembers

ofEUR 150 (3 X EUR 50)


a) Theyareself-employed, employed, orfamilymembers

b) Theyhavereceivedrecently a confirmationofregistrationor a residencecardfromMunicipal Department 35

information modules
Information modules


  • Living together(heldby a male andfemaletrainertogether)
  • Residencematters(heldbytheMunicipal Department for Immigration)
  • Education system in Austria
  • Housing in Vienna
  • Healthcaresystem in Austria
  • Working environment(heldbytheChamberof Labour, AK)
  • Profession (heldbythe Vienna Employment Promotion Fund, WAFF)
  • Recognition ofqualifications(indiviualconsultationat Perspektive)
  • Business Start-Ups(heldbyMingo)
trainers for information moduls
Trainers for Information moduls
  • Trainers aremainly native speakerswhohaveimmigratedtheirselvesto Austria (theyhaveexperience in immigration, theyknowbothsystemsandstructuresofthecountryoforiginandof Austria, thesimilaritiesandthedifferences)
  • Trainers aretrained in theirspecialtopicsandmainlycomefrom professional fieldsclosetothesubject
3rd step second level startcoaching
3rd Step: „Second level“ Startcoaching

Service for all owners of a Vienna education booklet:

  • Clarify open questions
  • Contact other counselling services
  • Clarify further issues related to integration
  • Exchange of experiences with other immigrants
  • Individual or in groups
  • In 12 languages
reasons for positive feedback
Reasons for positive feedback
  • New immigrantsgetimportantinformationfortheirstart in Vienna immediately after theirimmigration
  • Complexandcomplicatedcontentsareexplained in themothertongue
  • Immigrantshave different needsaccordingtotheirorigin, educationlevel, age, socialsituation etc. - individual needsaretakenseriously
  • New immigrantsaremotivatedtostartlearning German assoonaspossible
success of start wien statistics
Success of Start Wien - Statistics
  • 13.000 Vienna educationbookletsissued:

11.400 for 3rd countrycitizens 1.600 for EU citizens

  • 27.500 visitsofinformationmoduls
  • 4.500 peopleatsecondlevelstartcoaching
success of start wien statistics1
Success of Start Wien - Statistics

Top 5 EU-countries:

  • Poland
  • Romania
  • Hungary
  • Slovakia
  • Bulgaria
success of start wien awards
Success of Start Wien – Awards
  • 2010 Austrian Award of Integration, category ‚Promotion and Support‘
  • 2010 European Language Label, Austrian MinistryofEducation
  • 2012 Guangzhou Award/China

MA 17

Integration und Diversität

Friedrich-Schmidt-Platz 3

A - 1080 Wien

Tel.: +43 1 4000 81510