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  • Web 2.0“ facilitates interactive information sharing, interoperability, user-centered design[1] and collaboration on the World Wide Web. Examples of Web 2.0 include web-based communities, hosted services, web applications, social-networking sites, video-sharing sites, wikis, blogs, mashups and folksonomies. A Web 2.0 site allows its users to interact with other users…..””

Committee of Inquiry into the Changing Learner Experience (clex)


Higher Education in a Web 2.0 World

Does web based learning make it easier for students to learn
Does web based learning make it easier for students to learn?


47.5% of staff

79.9% of students

Clex recommendations
clex learn? Recommendations

  • HEs ensure access to appropriate technology for all

  • HEs keep abreast of expectations of students

  • HEs treat web awareness as a priority area

  • HEs support staff to become proficient users of technologies and e-pedagogy

  • HEs support staff to reflect on research into learning

  • HEs explore ways to develop tutor/student relationships using web 2.0

Web 2.0 – why should you care? learn?

The ‘Social Web’ (Shirky, 2003) is a term coined by Clay Shirky to describe this move to ‘interactive’ and ‘many to many’ websites and software as opposed to the early websites which were ‘broadcast’ and ‘one to many’ (Selwyn & Grant, 2009).

The life of an undergraduate is the most technologically advanced, influenced and ‘mediated’ than ever has been (Clex, 2009, Ipsos MORI, 2008, Selwyn, 2009, Ziegler, 2007). The technology is inherent and intrinsic their everyday ‘mundane’ life (Beer & Burrows, 2007). Linked with ‘being a student’ (Selwyn, 2009)

Research learn?

Simon described the Facebook group as

a positive, simple and easy way of communicating

Zoe was in agreement saying, “it was just an easy way of letting us know stuff”.

Pedagogical shift

To make a pedagogical comparison, Web 2.0 is not a didactic, lecture-based delivery of information but inquiry-based discovery through group collaboration.

Collaborative technologies and ways of working

Clex (2009a) states that “young people inhabit the Web 2.0 world with enviable ease” (p.1) and that these technologies enable “instant communication, collaboration, information creation, participation and sharing” (p.1) which are the ‘soft skills’ employers demand (Clex, 2009, p.9).

We should not presume all students have the same prior knowledge or experience.

Student ownership - What is the purpose?

Of the session, the resource, the technology, the outcome?

If a staff member chooses to inhabit the site or set up a group, careful thought must be given to why they want to interact with students there and what they hope to achieve by doing so. They must choose their methods appropriately; if it is to set up a public forum, the students need to be included in this discussion – do they want that and why is it relevant to them? Preparation, discussion and collaboration are suggested to make the space jointly owned.

Literature review of use of Web 2.0 in HE - Evolving review of current literature in the area


Beer, D & Burrows, R. (2007) knowledge or experience.Sociology and, of and in web 2.0: some initial considerations. [online] Sociological Research Online, Vol. 12, No. 5 Available from: http://www.socresonline.org.uk/12/5/17/html [Accessed 20.03.09].

CLEX. (2009) Higher Education in a Web 2.0 World, Report of an independent Committee of Inquiry into the impact on higher education of students’ widespread use of Web 2.0 technologies. [online). Available from: http://www.clex.org.uk. [Accessed on 12.05.09].

Ipsos MORI. (2008) Great Expectations of ICT. [online) JISC. Available from: http://www.jisc.ac.uk/publications/publications/greatexpectations.aspx [Accessed 15.05.09).

Selwyn, N. & Grant, L. (2009) Researching the realities of social software use – an introduction. Learning, Media and Technology, Vol, 34, No. 2, p.1-9.

Selwyn, N. (2009) Faceworking: exploring students' education-related use of Facebook. Learning, Media and Technology, Vol. 34, No. 2, p.157-174.

Shirky, C. (2003) Social software and the politics of groups.[online] AVailble from: http://www.shirky.com/writings/group_politics.html [Accessed 25.05.09].

Ziegler, S. (2007) The (mis)education of Generation M. Learning, media and Technology, Vol. 32, No. 1, p.69-81.

Challenges for cics
Challenges for knowledge or experience.CiCS

  • User expectations

  • New skills

  • Resource

  • Keeping up to date

  • Different relationship with departments

Challenges for departments
Challenges for Departments knowledge or experience.

  • Awareness of appropriate technologies

  • Student engagement

  • Resource

  • Keeping up to date

  • Different relationship with students

Challenges for the university
Challenges for the University knowledge or experience.

  • How does web 2.0 fit in

  • Supporting innovation and experimentation

  • Closing the digital divide

http://www.youtube.com/v/vwQIIg0uoig knowledge or experience.