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Acer Corp Presentation: TD Client Systems Partner Summit. The Acer Advantage. # 2 PC vendor in the World* # 1 Notebook vendor in the World** # 1 Netbook vendor in the World* # 2 LCD vendor in the World* PC World ranked Acer # 2 in annual service & reliability for DT & NB in 2009

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Acer Corp Presentation: TD Client Systems Partner Summit


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slide1

Acer Corp Presentation:

TD Client Systems Partner Summit

the acer advantage
The Acer Advantage
  • # 2 PC vendor in the World*
  • # 1 Notebook vendor in the World**
  • # 1 Netbook vendor in the World*
  • # 2 LCD vendor in the World*
  • PC World ranked Acer # 2 in annual

service & reliability for DT & NB in 2009

*Gartner preliminary q1 2010

**BusinessWeek & Bloomberg May 2010

slide3

WW Total PC Market ShareTop Vendors

40.1%

YoY growth

Overall market growth: 22.0%

Source: Gartner PC Quarterly Statistics 4Q 2009

Source: Gartner PC Quarterly Statistics 2Q 2009

slide4

WW Mobile Market ShareTop Vendors

44.0%

YoY growth

Overall market growth: 34.6%

Source: Gartner PC Quarterly Statistics 4Q 2009

Source: Gartner PC Quarterly Statistics 2Q 2009

why sell acer
Why Sell Acer!
  • Top Quality products at Affordable price points

- Acer’s aggressive price pts are achieved by low overhead, not lower quality components like some other price leaders.

  • Acer doesn’t sell Direct….ever!
  • Deal Registration = margin protection.
  • Acer Service & Support:

- US based tech support – Temple, TX

( accounts w/ 250+ Acer units under warranty )

acer solutions
Acer Solutions

Acer LCD Displays

  • Sizes Available from 17”- 27” square and wide
  • THREE year warranty on ALL models
  • EPEAT Silver
  • Portrait and Landscape
  • VGA, DVI, HDMI, USB
  • LED, touch-screen, 3-D
acer solutions1
Acer Solutions

Acer Notebooks

  • TravelMate “Business / Pro “

Core i7, i5, i3 + 7-8 hr battery life

  • Extensa “Value / Pro “

Core 2 Duo / Dual core

  • Aspire One mini netbook

#1 in the world

  • Aspire ( retail OS )
what the competition is saying
What the Competition is saying….

“... it's not a space, as it exists today, that we're interested in, nor do we believe that customers in the long term would be interested in.”

“People that want a small computer (so to speak) that does browsing and e-mail might want to buy an iPod touch or an iPhone.”

"For a replacement machine or for a high-end machine, it's not what we'd recommend."

…Dell's comment is odd because his company offers a variety of Netbooks, including several with tiny 10-inch screens he seems to hold in disdain. It's not every day that a CEO badmouths his company's wares.

product positioning
Product Positioning

Solutions

All in One

Nettops

Corporate Class DT

6 Series - BTO

Intel VPro enabled*

MiniTower / SFF

TAA compliant

TPM Chip

EPEAT Silver*

Core i 7 / discrete gpu

AMD / Intel

MiniTower / SFF / USFF

Energy Star

EPEAT Silver*

TPM Security

3 years warranty

Mainstream

Veriton 4 Series

$499 ~ $719 core i 5 / i 3

OPP

Veriton 2 Series

Intel Based

MiniTower / SFF

Price / Specs

$419 ~ $549 core i 3 / C2D

* Depending on configuration

acer new solutions
Acer – New Solutions

Acer Nettop

  • Space saving, thin client solution
  • Four unique models to choose from
  • Ships with a vesa plate.
  • OPP $199
acer new solutions1
Acer - New Solutions

Acer All-in-One Desktop

  • Desktop PC with 18.5" or 23” widescreen LCD
  • Ideal for space conscience environments
  • Touch screen options available
  • OPP $499
acer new solutions2
Acer - New Solutions

Acer Projectors

  • X1161-3D Value Pojector$475
  • X1261-3D Value Projector $599
  • P3250 Portable Projector $829
  • P5271 Professional Projector $909
  • 5th largest projector mfr in the world – 57.5% growth in 2009, most / fastest growth in this category.
acer notebook reliability and service
Acer Notebook Reliability and Service

Source: PC World- January 2010

http://www.pcworld.com/article/187407-3/reliability_and_service_2009_technologys_most_and_least_reliable_brands.html#laptops

Source: PC World, January 2010

acer desktop reliability and service
Acer Desktop Reliability and Service

Source: PC World- January 2010

http://www.pcworld.com/article/187407-3/reliability_and_service_2009_technologys_most_and_least_reliable_brands.html#laptops

Source: PC World, January 2010

acer service corporation
Acer Service Corporation

Temple, Texas service facilities

62k sq ft

32k sq ft

Main Campus (Premier group)

Logistics 1

20k sq ft

60k sq ft

Acer Service Repair Center

Logistics 2

acer temple texas customer interaction centers
Acer Temple Texas Customer Interaction Centers

100+ technicians (Acer employees) Premier Group

Average tenure: 5+ years

Critical Functions

Customer service/support

Quality management

Intelligent routing

Case-based reasoning

Knowledge repositories

Spare parts ordering

Depot repair service requests

Dedicated 1-800 numbers for corporate accounts

Premier level 1 support for corporate accounts

95% of spare parts ship same day

85% of depot repairs ship next day

slide22

School Library Technology Makeover Contest

  • Nominations were received from more than 1200 schools nationwide.
  • Video and photo submissions
  • Finalists posted on Acer Education website
  • Over 76,000 Votes