College English Course for Overseas Undergraduates 暨南大学外招生《大学英语》教学课件 JNU QUALITY COURSE 暨 南 大 学 外 国 语 学 院
MARKET LEADER 体验商务英语 综合教程第一册 a new language course for tomorrow’s business leaders intermediate Business English Course Book 1 JNU QUALITY COURSE 暨 南 大 学 外 国 语 学 院
MARKET LEADER BOOK ONE UNIT SEVEN PEOPLE 暨南大学精品课程 JNU QUALITY COURSE JNU QUALITY COURSE 暨 南 大 学 外 国 语 学 院 外语学院大学英语教学部外招生教研室制作
ML Book One Unit Seven Overview • Vocabulary • Describing • people Listening A difficult colleague • Reading • Stella McCartney Skills Negotiating Case study A people problem • Language Focus • 1) Past simple • 2) Question form JNU QUALITY COURSE 暨 南 大 学 外 国 语 学 院
Business English A What sort of person are you? For each question choose one answer. Compare your answers with a partner. Then find people with the same answers with you. Task B 1. I like to work a) alone b) in a team c) with a partner 2. For appointments I like to be a) early b) on time c) five minutes late 3. I prefer to work a) at home b) in an office c) outside 4. I like to travel a) to new place b) to place I know well c) only when I need to 5. In meetings I prefer a) not to speak much b) to speak a lot c) to be the chairperson 6. I work best a) in the morning b) in the afternoon c) in the evening / at night 7. I think a lot about a) the future b) the past c) the present 8. I like my friends or colleagues to be a) intelligent b) good-looking c) funny
Business English Key Language Describing people! Choose someone that you know very well to describe to the class (mother, boy/girlfriend, best friend etc.) Now describe their attributes. Personality Emotion Physical appearance How does he/she feel about things? What does he/she look like? What/howis he/she like? Now describe yourself in the same way ...
General Looks beautiful pretty attractive charming handsome good-looking plain homely ugly funny
Size & Height tall fat plump stout strong well-built shortthin slim slender lean skinny
Hair black dark graying blond brown fair curly wavy straight spiky thick bushy bald
outgoing sincere sociable humorous optimistic honest friendly creative thoughtful reliable confident ambitious
pessimistic impolite shy serious wicked/evil stubborn jealous aggressive violent adventurous
Business English How do I look? slender shapely plump fair stocky tanned olive yellowish-brown (complexion) with light-colored or blonde hair short, strong, and solid in appearance quite tall and thin having an attractive shape; well formed (especially a woman’s body) skin made brown by exposure to the sun pleasantly fat www.englishfirst.com.cn 暨南大学外国语学院大英部 Jinan University
Business English How do I look? attractive ugly handsome pretty chubby slim homely slightly overweight pleasing or interesting (for a man) good looking plain looking unpleasant to look at pleasing or attractive, without being extremely beautiful not fat or thin; slender
What are they like? tall, handsome young, beautiful old, fat tall, thin What job do they do? doctor waitress chef teacher Business English Listen to the dialogues and complete the information Listening
Business English Task Can you remember? ugly 1. What is the opposite of handsome? ________ 2. ‘Don’t eat too much food, you’ll get ____!’ fat 3. Who do we describe as beautiful, men or women? _________ women 4. What __________? ‘she is very nice.‘ is she like 5 .Mary is too ______ to work in the bank. She is only sixteen. young 6. If you want some food, just ask the _______. waiter does he look like 7. What _________________? He’s very tall and thin. Doctors/Nurses 8. _______________ work in a hospital.
Business English Can you name some other people and their titles? Plato Van Gogh Einstein Mozart Artist Statesman Scientist Musician Philosopher Connery & Zeta-Jones Zhang Yimo Bill Gates Jin Yong Actor/actress Business tycoon Movie director Writer
Business English Task Match the statements 1 to 10 to the adjectives a) to j) They … 1.like to spend time with other people 2.want to reach the top in their career 3.have a lot of new ideas 4.do what they promise to do 5.are usually calm 6.Spend a lot of time doing a good job 7.like to be on time 8.encourage other people to work well 9.are good at making things work 10.like to do things for other people a)ambitious b)creative c)hard-working d)motivating e)helpful f)punctual g)relaxed h)sociable i)practical j)reliable
Business English Task Use adjectives from Exercise A to complete this Human Resources report. MARIA KARLSSON Marie is good in a team, and she gets on well with her colleagues. She is extremely __________. She is never late for meetings-she is always ___________ . She is very ___________ , she always meets deadlines. She is in the office at 8:00 a.m. every day and often stays late-she is very ___________. She is also a very ________ person with a lot of ideas for the future of the company. sociable punctual reliable hard-working creative
Business English Speaking Look again at the adjectives in Exercise A. which types of colleague do you like to work with? Discuss your answers with a partner. I like to work with ambitious people. They get things done. Vocabulary file page 148
Business English Speaking The nature of humans! 1. What do you think “human nature” means? 2. Do you think that there are some things that form part of our nature that we cannot change? Why? What are they? 3. Can you give some examples of things that people might call “human nature”? 4. What does the word “instinct” mean? 5. What instincts do you have? Do you think they are part of human nature? Why?
Business English Culture Focus What does “nature” mean? “Nature” refers to the genetic and various inborn biological factors affecting our overall development. 1. What do you think it means for something to be “inborn”? 2. Can you think of any examples of “inborn factors” that could affect us and our development? 3. Do you think you were born with your personality? Why? 4. Is there anything about your personality or character that you will never be able to change? Why?
Business English Key Language Talking about Human nature She’s a difficult/pleasant/lovely person. He has a fiery/gentle/sweet/generous nature. I’m cautious/quiet/conscientious by nature. Describe your own nature
Business English Listening John Burnham is a property developer. He is talking about a colleagues he worked with. Listen to the first part of the conversation. Mark each statement true or false. 1.John’s colleague was easy to work with. 2.He is very rude to customers. 3.He was good at managing people. 4.He blamed other people for problems. False true False true
Business English Listening Listen to the second part of the conversation. Then answer these questions. 1.How long did John work with this colleague? Five years 2.What were two good things about John’s colleague? He was punctual and practical. 3.John says, “The company fired him.” why did they fire him? He shouted at a customer.
Business English Language Focus 2 Past simple: negatives and questions For negatives and question in the past simple. We use the auxiliary did( didn’t) and the infinitive form of the verb. You didn’t like your colleague. Did he leave the company? Why did he leave the company? Note the form with the verb to be? Washe a good colleague? No, he wasn’t. Page 124
Business English Put the words in the right order to make sentences from the conversation on page 63. Listening Listen and Check your answer Negatives 1. You / like / didn’t / colleague /. You didn’t like your colleague. 2. how to / people / manage / He / know / didn’t / . He didn’t know how to manage people. 3. at all / his staff / support / didn’t / He / . He didn’t support his staff at all. Question 4. Why / he / was / to work with / so difficult / ? Why was he so difficult to work with? 5. his staff /How did / manage / he /? How did he manage his staff? 6. at the company / long / was he / How / ? How long was he at the company? 7. he / was /good at / What / ? What was he good at? 8. did / leave /the company / he / Why / ? Why did he leave the company?
Business English Task Correct one mistake in each line of this message. Maris, I’m sorry. I’m having a bad day. I didn’t sent the report out, and I not check the figures. I didn’t get to the bank on time, and I didn’t phoned the suppliers. I tried to call you this morning, but you not answer. I think I need to go home. 1.send 2.didn’t 3.phone 4.didn’t
Business English Task Read the extract. Then write questions with each of the following words. Why How long What When Where Monica grew up in France. She studied Italian at university in Paris. Then she worked in Italy for four years from 1999 until 2003. she left Italy because she wanted to study English. She went to London in 2003. Where did Monica grow up? What did she study? How long did she work in Italy? Why did she leave Italy? When did she go to London?
Business English Speaking Work in pairs. Ask your partner questions about their past studies and/ or jobs. Where did you study in Hong Kong / Macau? What subjects did you take? Which ones were your favourite subjects? What kind of person do you think you were compare to you now? What was the most impressive thing you did in the past?
Business English Stella McCartney is Paul McCartney’s daughter. Work in pairs. Answer this question. Is she: Reading A a) an actress? b) a musician? c) a fashion designer? B Now read the article and check your answer. Stella qualities By Adrian Michaels Stella McCartney opened her first shop on West 14th Street in New York’s meatpacking district. She loves the area although she is a vegetarian. The fashion designer is the daughter of Sir Paul and Linda McCartneywho was also a famous vegetarian. But Stella feels that the place suits her style more than New York’s fashion area such as SoHo or Madison Avenue. McCartney founded her own company after a successful time at the houses of Chloe in Pairs. Her new business is a fifty-fifty partnership with Gucci.
Business English Reading Her friends include actors and musicians such as Gwyneth Paltrow, Sting and Brian Eno, ‘I do have famous friends,’ she says. ‘But I also have friends that work in abakery, in property. I wanted to be a fashion designer when I was young. In those days it wasn’t all Versace. I think these days anyone’s a celebrity. Anyone can have a zoomlens on them. I just happen to work as a fashion designer. I’ve got a job and I work hard.’ McCartney spent her childhood summers on Long Island. And she has both British and American nationality. That explains why she is comfortable with opening her first shop in New York. She did not do any research to see what Americans like. ‘ I have no idea if New Yorkers will like my style. I hope so. The research I do is from the heart. I try to create something that I would like and which reflects my personality.’ From the Financial Times FINANCIAL TIMES world business newspaper.
Sir Paul McCartney Sir James Paul McCartney MBE (Born: 18 June 1942 ) is an iconic Grammy Award-winning English singer, songwriter and multi-instrumentalist who first gained worldwide fame as one of the founding members of The Beatles.
SoHo & Madison Avenue SoHo is a district of New York City on southwest Manhattan Island noted for its galleries, restaurants, and artists' lofts. The area is south of Houston Street, hence the name. Madison Avenue, celebrated street of Manhattan, borough of New York City. It runs from Madison Square (23d St.) to the Madison Bridge over the Harlem River (138th St.). In the 1940s and 50s, some of the major U.S. advertising agencies had headquarters there, and the name of the avenue became synonymous with the advertising industry.
Gwyneth Paltrow, Sting & Brian Eno British Musician Father of the modern ambient music Sting, British singer
Business English Task Read the article carefully. Are these statements true or false? true 1.Stella does not eat meat. 2.Her mother did not eat meat. 3.Stella’s company is a partnership with Chloe. 4.All Stella’s friends are famous. 5.Stella can have British and US passports. 6.Stella studied US style before she opened the shop. true false false true true
Business English Task Match the verbs and nouns to make word partnerships. Check your answers in the article. Verbs 1.open 2.do 3.found 4.have got 5.spend Nouns a) time b) research c) a job d) a company e) a shop
Business English Speaking Discuss the following questions. 1.What sort of business would you like to start? 2.Where would you start it? 3.What sort of person would you start a business with?
Business English Language Focus 2 We form questions which can be answered with yesor no in two ways. We begin other types of questions with a question word such as why, where, when or how. Page 124
Business English Task A Make yes / no questions from these statements. 1.He like efficient people. Does he like efficient people? 2.He caught the plane. Did he catch the plane? 3.She can meet Simon on Wednesday. Can she meet Simon on Wednesday? 4.She was at the meeting. Was she at the meeting? 5.They went to the conference. Did they go to the conference? 6.You met the deadline. Did you meet the deadline?
Business English Task Make questions from these statements. Use question words from the box. The answer to each question is underlined. B 1.I bought five. 2.They go there twice a week. 3.I live in New York. 4.Shewants the report tomorrow. How many did you buy? How often do they go there? Where do you live? When does she want the report? 5.We work with Susan? 6.They came because they wanted to see me. 7.He is always late because he lives a long way away. 8.I interviewed Pierre. Who do you work with? Why did they come? Why is he always late? Who did you interview?
Business English Task Last week Amina went on a training course. Complete the questions on a questionnaire about the course. BUSINESS TRAINING SOLUTIONS COURSE EVALUATION 1. choose this training course? a) location b) price c) reputation Why did you • get to the course? How did you a) by train b) by car c) by bus Where did you • start your journey? • a) in London b) outside London c) outside the UK Did you 4. like the main presentation? a) Yes, very much b) Yes, it was OK. c) No
Business English Task • feel about the course? • a) very satisfied b) satisfied c) not satisfied How did you 6. the tutors helpful? a) Yes, very helpful b) Yes, quite helpful c) No, not helpful Were 7.Which part find the most useful? a) presentation skills b) meeting skills c) negotiation skills Did you 8. receive the pre-course information? a) more than 3 weeks before the course b) 2—3 weeks before the course c) less than 2 weeks before the course When did you D Listen and tick Amina’s answers.
Business English Task Sophie Bond is a warehouse manager. She is talking to Jacques Martin, a director of the company. Listen and answer the questions. 1.What time do Sophie’s staff leave work? 7 or 8 o’clock. 2.What does Sophie suggest? Hire some part-time staff. 3.When will Jacques get back to Sophie? By the end of the week.
Business English Task Listen again and complete the extracts below. I understand what you’re saying, Sophie, but it’s just not possible. We _____ fire any more staff at the moment. I can’t accept that. I told you months ago that my staff work _____ hard. I don’t know. It’s not _____ to get the right kind of staff. I ____ train them. Even ____ part-time worker would make life easier. Jacques can’t Sophie too easy Jacques can one Sophie Work in pairs. Role play this situation. Student A is a sales representative for a computer company. You ask the sales manager for a new company car:turn to page 141. Student B is the sales manager: turn to page 146. Sales manager Sales representative I understand you want a different car. That’s right. Last year…
Business English Useful language EMPLOYEE Describing the problem There’s too much… There isn’t enough… Emphasising the problem It’s really important… We need to … Making suggestions Why don’t you …? We could … MANAGER Responding I’m sorry but … I understand but… Explaining the reasons The problem is … The reason is … Responding Ok, I’ll think about it. All right. I’ll get back to you.
Business English Case Study A people problem • The problem • Lincoln is ambitious and hard-working, and he speaks four languages. But he is not get on with Sam or the office staff in Stuttgart. • Lincoln often wants the staff to stop their to help him. • He entertains customers a lot and spends too much money. • Lincoln seldom attends meetings. He says, ‘I was with a customer.’ Background Buffet Inc., a US food company, opened a restaurant chain in Germany last year. Sam Benetti is the head of the Stuttgart office, and Lincoln Davis is its business manager. Lincoln is unhappy and is thinking of leaving the company. Last week , he had a meeting with Sam. After the meeting, he wrote an e-mail to Sam.
Business English Case Study As I said in our meeting, I work long hours every day and most weekends. Our customers say l do a excellent job, but you and the staff are not helpful. Yesterday morning, for example, I was late. But the night before, I work until 2 in the morning. You criticised me in front of the office staff. I need more help to do my job. Task • Work in pairs. You are directors from head office, visiting Stuttgart. • Director A: turn to page 136. • Director B: turn to page 140 • Read your role cards and discuss the problem. • Agree on ine of the following solutions. • Try to get Sam and Lincoln to work together successfully. • Move Sam and Lincoln to another part of the company. • Ask Lincoln to leave the company.