Accountability in Human Resource Management. Dr. Jack J. Phillips. Dr. Jack J. Phillips
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Dr. Jack J. Phillips
Data collected #1
Data collected #2
Organizational effectiveness measures
1. Each measure should represent the impact of as many functions as possible within the HR department.
2. Each function should represent functions that are important across business and industry groups.
3. Each measure should represent data that is available and assessable.
4. All of the measures must account for the large portion of the activities, programs,, and services of the HR department.
Determining what to
Build the benchmark team