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LOCAL CAPACITY BUILDING GAPS. Why Does the Local Level Matter? What Can We Do?. By Eng. P. L. Ombogo, CEO (LVSWSB). What we will discuss. I ntroduction to LVSWSB The need for capacity building Challenges and issues Levels & types of capacity building Activities Recommendations.

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    1. LOCAL CAPACITY BUILDING GAPS Why Does the Local Level Matter? What Can We Do? By Eng. P. L. Ombogo, CEO (LVSWSB)

    2. What we will discuss • Introduction to LVSWSB • The need for capacity building • Challenges and issues • Levels & types of capacity building • Activities • Recommendations

    3. Introduction to LVSWSB • Established: 12th March 2004 • Covers 17 Districts: Kisumu, Siaya, Bondo, Nyando, Nandi South, Rachuonyo, Migori, Homabay, Suba, Kisii, Gucha, Nyamira, Buretti, Bomet, Kericho, Kuria & Transmara • Mandate: To ensure efficient and economical provision of water & sanitation services • Lake Victoria South population is 7.38 million ( 2.29 million- urban and 5.09 rural) • Water coverage is 54% urban while 28% rural

    4. The need for capacity building • Service delivery has been supply driven • Need for accountability to users • Under utilization of the existing facilities • WSP personnel lack specific experience in customer focused service delivery • Improving performance and transparency for enhanced quality , reliability and levels of water & sanitation service delivery

    5. Challenges and issues • Objective, participatory and focused capacity building for new water sector institutions • Develop capacity for the challenges of commercialization and provision of W& S • Departure from supply/ subsidy driven approach • Institutional support required for effective implementation of the reforms

    6. Levels of capacity building • Different needs • Varying roles of WSB ,WSP and stakeholders • Distinct levels of capacity building • Board of Director level • Management staff level • Other staff level • stakeholders

    7. Types of capacity building • Governance support- Corporate Governance, performance contracting, Gender mainstreaming, HIV AIDs • Resource (information ) mobilization- corporate writing, data management, monitoring and evaluation , communication and education • Human resource development- skills upgrading on financial, technical, managerial, entrepnuership, customer care

    8. Types of capacity building • Institutional capacity support- tools, equipment, software • Management system support- procurement procedures, financial management systems, strategic management and planning, meter management, monitoring and evaluation

    9. Activities • Development of service charters and customer care knowledge • Development of capacity on performance contracting • Review and develop various plans (strategic , Business , Investment , Financial management, Human resource management and development Plans, • Develop manuals for O&M, training, financial • Develop strategies – fund raising, Pro-poor, Gender, Unaccounted For Water • Change process workshops

    10. Activities • Staff training on Entrepreneurship skills , monitoring for sustainability, output based performance, accountability at all levels , reorientation to strategic / business thinking, corporate writing, procurement procedures, meter management, demand management • Development of monitoring tools • Development of management information system • Training on corporate governance corporate management, HIV AIDs awareness,

    11. Recommendations • Capacity building must be prioritized • Capacity building must be results oriented • Review of capacity building necessary for purpose of evaluation