Sage CRM Developers Course. Workflow (2). Looking ahead to the classes. DP01: Introduction to the Development Partner Program DP02: Entities and the Data Model (Part 1 of 2) DP03: Entities and the Data Model (Part 2 of 2) DP04: Implementing Screen Based Rules (Part 1 of 2)
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When creating task with reminder
Insert Communication Link
Insert Escalation record
(quot_IsQuote is not null) AND UPPER(RTRIM(quot_Status))=UPPER(RTRIM(N'Active')) AND (Escl_DateTime<#T And Escl_UserID=#U)
#T and #U codes represent the current time and the currently logged on user.
#T is equivalent to getDate in an implementation on SQL Server.
(quot_IsQuote is not null) AND UPPER(RTRIM(quot_Status))=UPPER(RTRIM(N'Active')) AND (Escl_DateTime #T ) and ((oppo_targetclose - 28) < #T)
case_assigneduserid=#U and (case_notifytime+7)>#T
DATEDIFF (mi, case_notifytime, getdate()) > 30