More Cloud. Less Fluff David Stephens Channel Account Executive Cloud Services
The world's largest provider of technology products and services • 2013 annual revenues: $40 billion • Approx. 15,000 associates worldwide • Customers in more than 150 countries • Only global broad-based distributor in Asia • 114 distribution centers worldwide • Local sales offices and/or representatives in 34 countries • No. 76 on 2013 Fortune 500 list • Committed to corporate and environmental citizenship 30+ years experience in IT distribution
Agenda is the WHAT CLOUD? YOU? it is for • Impact on your business • Overcoming challenges • How to approach the Cloud WHERE to go for more INFORMATION Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
The Magnitudeof the Cloud Computing Adoption $148.8 Billion 2014 Market for cloud services North America will continue to be the largest market (50%) $68.3 Billion 2010 Worldwide market for cloud services North America represents 58% of this figure – The largest market SMB represents 20-25% of Worldwide market for cloud services
Cloud Management Services Managed Print Services Security Applications Infrastructure Communication & Collaboration
PAAS.CLOUD PROVIDER.ELASTIC COMPUTING. UBIQUITY OF ACCESS.VIRTUAL PRIVATE DATA CENTER.OPEX VS. CAPEX.VENDOR MANAGEMENT. ON-DEMAND SERVICES.HYBRYD CLOUD. VENDOR SUPPORT NEEDS. CLOUD TECHNOLOGY ADOPTION. What is theCloud PUBLIC CLOUD.VENDOR KPIS.SAAS.SERVICE DELIVERY.HAAS.VIRTUAL DATA CENTER.ELASTIC COMPUTING.HOSTED APLICATIONS. CLOUD SOLUTION EXPERT. PAY AS YOU GO.INTERNET.
TECHNOLOGY is not EMOTIONAL until it doesn’t WORK
What do YOU worry about?
Which of these statements do YOU identify with? I just want to run my business I enjoy buying new servers and software that we plan and budget for and I want to pay to maintain them for 3-4 years. Truly, I don’t care about servers?? and empower my employees be more productive and successful! Then What? I need to upgrade again!?
Cloud Computing Market Explosion …Why Now? “6 Decadesinto the computer revolution, …4 decadessince the invention of the microprocessor, and 2 decadesinto the rise of the modern Internet, all of the technology required to transform industries through software finally worksand can be widely delivered at global scale.” ~ Marc Andreesen
Traditional Challenges • Difficult to Manage and Support Lack good Security practice, or find it difficult to maintain • Rely on locally stored data and applications
IT Challenges Today… • Better alignment of IT with the needs of the business • Focus on core business processes • Simplify, integrate and automate • Grow organizational profitability • Standardize and consolidate IT assets
Cloud Computing is simply… …the delivery of hosted services over the Internet • SaaS • Software as a Service • PaaS • Platform as a Service • IaaS • Infrastructure as a Service
IaaS – Infrastructure as a Service • what are the benefits? • Elastic Computing • Fast Deployment • Scalable • Utility based pricing with lower TCO • Reduced need for infrastructure IT staff who provides it? • how does it work? • Service Provider: • Owns the equipment • Responsible for housing, running and maintaining it. what is it? Traditional Infrastructure ina Services-BasedorUtility Model
RMM – Infrastructure Management • what is it? • Proactive, remote tracking of network, server and computer health • Managed via the internet using tool or service who provides it? • what are the benefits? • Reduced downtime • Increased security • Efficient disaster recovery • Proactive maintenance • Reduced costs • Improved application availability • Network performance improvement • how does it work? • End user issues solved remotely • Agent based or agentless dependent on vendor • PAY PER DEVICE or subscription based licensing models • Proactively manage and monitor IT infrastructure to minimize downtime
SaaS – Software as a Service who provides it? • what is it? • Applications, processes, and information… • Softwaredeployed over the Internet • what are the benefits? • Software with low implementation hurdles • Variable cost structure • Quick time to market • Point solutions with “good enough” features • Compelling TCO • Limited IT involvement • Rapid scalability • how does it work? • Accessible from ANYWHERE with an internet connection • No local server installation. • PAY PER USER or subscription based payment methods • System maintenance (backup, updates, security, etc.) often included in service
PaaS – Platform as a Service • how does it work? • Full stack of IaaS management tools for developers (authententication, billing, metering, etc) • Dynamic provisioning of components • Ideal for ISVs/software developers what is it? Application Platform for developers in theCloud who provides it?
Is My Data Secure? Encryption Tier 1,2,3,4 datacenter 128 vs. 256 SAS70 Type2 PCI SSAE16 AES/SSL Is my data secure? Blowfish 64 HIPAA Sarbanes Oxley (SOX) Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Key Cloud Computing trends… Infrastructure as a service (IaaS) Revenue in the IaaS market was about $12 billion in 2011 and is expected to increase at a CAGR of 29% through 2015. Software as a service (SaaS) Revenue in the SaaS market was about $13 billion in 2011 and is expected to increase at a compound annual growth rate (CAGR) of 21% through 2015. Platform as a service (PaaS) Revenue in the PaaS market was about $3 billion in 2011 and is expected to increase at a CAGR of 34% through 2015.
ROI… At 36 months, organizations are realizing $3.50 in benefits for every $1.00 invested in the Cloud. At 60 months, organizations are realizing $8.40 for every $1.00 invested.
Benefits Summary… • Reduced IT infrastructure and services costs • Optimized IT Staff Productivity • Enhanced end-user productivity • Increased business benefit
Key Value Drivers For The CloudFor Buying into the Cloud Lower IT operating and capital costs Finer-grained IT services and faster provisioning Removing IT complexity from end users Standardizing applications, infrastructure and service processes Shifting from a capital investment model to an operating expense model
Planning the Move to Cloud Move to the Cloud Build in the Cloud Stay the Course Incremental Opportunity Able to Develop Skills Unprofitable Customer Attrition/Risk Low Win Rate Able to Develop Skills Low Risk Growing Profitable
You don’t have to do it ALL… Start with the NON-essential services in the infrastructure (Low hanging fruit) Don’t limit your capabilities based on what you can do alone Transitioning to the Cloud is a lot easier than You Think with the right partner Be a member of your customers staff YOU have the expertise to make it happen
“A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be.” Wayne Gretzky Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Parts of this presentation were modified versions of IDC report –”The Business Value of Amazon Web Services Accelerates Over Time” – Sponsored by Amazon
Don’t Be Confused • Cloud Computing: • Scalable • Virtualized • Automated • Self-service provisioning • Often multi-tenant • Cloud Services: established bundle of processes, people, organization and technology, which has been assembled and refined to deliver a well-defined and trustworthy shared service to many customers Source: Steve Hodgkinson, http://ovum.com/press_releases/government-policy-makers-need-to-create-a-level-playing-field-for-cloud-services-procurement/
10 Best Practices for the Cloud • Know your clouds • Assess your IT activities • No one cloud fits all • Legal compliance drives cloud choice • There is safety in redundancy • Check your vendors • Take time to properly migrate applications to the cloud • Maximize security by keeping the customer satisfied • Keep an eye on things • The cloud does not get you off the hook Source: James Careless, Network World: http://www.networkworld.com/news/2013/061313-cloud-best-practices-270834.html?page=2