1 / 25

SmartMeter™ Project Update December 4, 2013

SmartMeter™ Project Update December 4, 2013. Workshop Objective and Agenda. Objective: Per Decision 06-07-027, “ to provide the vendor and intervener community with an opportunity to observe and comment on” PG&E’s Advanced Metering Infrastructure (AMI) program. (page 59) Agenda

burke
Download Presentation

SmartMeter™ Project Update December 4, 2013

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. SmartMeter™ Project UpdateDecember 4, 2013 2013 SmartMeterTM Annual Workshop

  2. Workshop Objective and Agenda Objective: Per Decision 06-07-027, “to provide the vendor and intervener community with an opportunity to observe and comment on” PG&E’s Advanced Metering Infrastructure (AMI) program. (page 59) Agenda Introductions David Bayless SmartMeter™ 2013 Update Jim Meadows Public Comment

  3. SmartMeter™ Project2013 Update 2013 SmartMeterTM Annual Workshop

  4. Pacific Gas and Electric Company • Energy services to 15 million people • Serving 70,000 square miles with diverse topography and climate zones • Approximately 20,000 employees • A regulated investor-owned utility

  5. SmartMeterTM Project Genesis In June 2002, the CPUC opened Rulemaking 02-06-001, Order Instituting Rulemaking on Policies and Practices for Advanced Metering, Demand Response, and Dynamic Pricing CPUC Goal: To develop demand response to enhance electric system reliability, reduce power purchase and individual consumer costs, and protect the environment Following a two-year public process, in a July 2004 Ruling, the CPUC ordered the IOUs to assess costs and benefits of AMI and make proposals to the CPUC

  6. PG&E’s SmartMeterTM Project • PG&E’s AMI Application Filed and Approved • PG&E was the first California utility to file an application for authority to deploy its AMI Project – June 2005 • The CPUC approved PG&E’s AMI Application in July 2006 (Decision 06-07-027) • PG&E’s AMI Project was launched in late 2006 • PG&E’s Technology Upgrade Filed and Approved • PG&E applied for additional funding for its AMI Project (renamed SmartMeter™ Project) to upgrade certain technology elements – December 2007 • The CPUC approved PG&E’s SmartMeter™ Upgrade application in March 2009 (Decision 09-03-026)

  7. Update on SmartMeter™Deployment 2005: SmartMeter field pilot 2006: Full meter deployment begins 2007: Online access to interval usage data 2008: SmartRateTM (Critical Peak Pricing) tariff 2009: Remote electric connect / disconnect 2009: Outage management integration 2011: Operations Center opens 2012: Opt-Out Program 2012: Green Button 2013: Home area network 9.8 million meters installed to date

  8. Public Wireless Network Public Wireless Network SmartMeter™ Technologies Meters Collectors Backhaul Data Management Systems Electric Network Headend Controller Residential Web Server Meter Data Management & Storage Network Communication Equipment SAP BEA / EAI Commercial MDMS Outage Mgt. RF Network System Controller Data Collector Unit MBC Data Warehouse Gas Network Customer Care & Billing Meters hold 45 days of intervals Disaster Recovery systems located in separate data center facilities All meters see 2 or more devices Rely on Carrier redundancy

  9. SmartMeter™ Customer Benefits Faster power restoration Faster startup of service after moving Faster problem resolution Better billing Customer Service Choice and Control Enable the Future Provide our customers more convenience and better, faster service Provide our customers greater choice and more control over their energy bills Put in place a platform for innovation • Better options for customers to manage their energy use • Distributed generation and storage • Support demand from electric vehicles • Enable renewables • Complete energy usage information and analysis tools • Proactive Energy Alerts • New pricing options Some examples of current SmartMeterTMbenefits follow….

  10. MyEnergy: PG&E’s Online Tool • MyEnergy is an integrated multi-purpose web site for all PG&E customers • Online energy management tools access data provided via the SmartMeterTM infrastructure • MyEnergy promotes customer cost-control through conservation

  11. View by year, bill or day • Temperature overlay • Secure customer access • Similar home comparison • Energy user by hour (electric) or day (gas) My Energy Customer Portal 2.3 million My Energy accounts 2012 Results: 244,000 visits per month 129,000 new (1st time) visitors a month

  12. The future of energy management • For the first time, customers can send personalized energy data to third parties • Designate up to 13 months of data to be delivered in a single file Green Button for Customers

  13. Customer Benefits Enabled by SMOC • PG&E’s SmartMeter™ Operating Center (SMOC)combines multiple operational and customer support groups into a single customer-centric location • By integrating and coordinating all processes, people, and tools, PG&E can manage and support accurate, reliable service to our customers • PG&E’s SMOC is the one of the first large-scale utility Network Operations Centers within the United States

  14. SmartMeterTM Data Enables Energy Alerts Customers enroll to receive usage alerts • When actual usage-to-date crosses into Tier 3, 4, or 5 • When usage is forecast to cross into Tier 3, 4, or 5 by the end of the billing period Customer chooses delivery method • Email • Text message • Phone call

  15. Impact on Utility Operations • Electronic Billing: • Reduced delayed bills by 78 percent • Remote Connect / Disconnect: • Reduced average time to restore service from 73 minutes to under 4 minutes • Meter Power Status Check: • Pro-actively checks meters for outages before issuing field orders • Outage Restoration Validation: • Provides critical data to help scope outages and restore power more quickly

  16. 2013 SmartMeterTM Highlights Installations: 9.41 million SmartMetersTM in service: 5.06 million electric meters; 4.35 million gas meters (as of November 26, 2013) Billing Operations: 9.38 million meters billed using SmartMeterTM systems (as of November 26, 2013) SmartMetersTM for Solar and Renewable Customers: 72,000 SmartMetersTM deployed to solar customers (as of November 21, 2013) SmartRateTM Participation: 119,290 customers have enrolled in SmartRateTM (as of October 30, 2013) – the highest participation rate since the Program began

  17. Update on SmartMeter™ Upgrades SmartMeters™ in service Electric meters 5.06 million Gas modules 4.35 million Total 9.41 million Service Territory 70,000 square miles Largest AMI deployment in North America 76 – 85% deployed > 85% deployed Data as of November 26, 2013

  18. 2013 SmartRateTM Highlights • Current Enrollment • 2013 net change + 39,704 • Total Enrolled 119,290* • CARE:  26,313 (22%) • SmartAC™:  38,663 (32%) * Enrollment count of pending and active participants as of October 30, 2013

  19. SmartMeterTM Opt-Out Program2013 Update 2013 SmartMeterTM Annual Workshop

  20. SmartMeter™ Opt-Out Program Background • March 10, 2011 – CPUC directs PG&E to prepare a proposal allowing “some form of opt-out for customers who object to these devices at reasonable cost, to be paid by the customers who choose to opt-out.” • March 24, 2011 – PG&E files its application, proposing a “radio-off” option • November 21, 2011 – CPUC issues its first Proposed Decision, with a radio-off or radio-out opt-out option • December 19, 2011 – PG&E recognizes that some customers only want analog meters and proposes the addition of an analog-meter option • February 1, 2012 – CPUC approves PG&E’s Opt-Out Program • Opt-Out option: analog meter only • Interim Opt-Out Customer Fees: Initial Charge: $75 ($10 for low-income customers); Monthly Fee: $10 ($5 for low-income customers) • Phase 2 to determine cost recovery, customer fees, cost allocation, and community opt-out

  21. SmartMeter™ Opt-Out Program Update • February 1, 2012 – PG&E Launches its SmartMeterTM Opt-Out Program • PG&E pioneers “opt-out” alternative for customers who do not wish to have SmartMeters™ • Customers notified by Press Release, Website, Bill Insert, FAQ Handout, Door Hangers, IVRs and Certified Letters • Opt-Out Program participation as of December 1, 2013: 42,905 customers (69,830 meters)

  22. Opt-Out Program Regulatory Status • June 8, 2012 – CPUC Scoping Memo Issued on Phase 2 • Established two procedural tracks: Track 1 - Community Opt-Out; Track 2 - Cost Recovery and Cost Allocation • July 2012 – Legal Briefs Filed by Parties on Track 1 Issues • Parties filed legal briefs on the community opt-out issues in July 2012 • November 9, 2012 – CPUC Concludes Phase 2, Track 2 Hearings • PG&E and the other IOUs filed testimony on costs and cost allocation issues on August 10, 2012; parties filed rebuttal testimony on October 5, 2012; and hearings were held in early November • January 2013 – Legal Briefs Filed by Parties on Track 2 Issues • Parties filed legal briefs on Phase 2, Track 2 issues in January 2013 • The CPUC originally expected to issue decisions on both Track 1 and 2 in 2013; both decisions are pending

  23. The Smart Grid Future 2013 SmartMeterTM Annual Workshop

  24. Leveraging the SmartMeterTM Technology Platform With nearly 10 million SmartMetersTM deployed, PG&E is now focused on leveraging this technology platform to achieve its CPUC-approved vision for the Smart Grid As set forth in its Smart Grid Deployment Plan, PG&E plans to implement specific projects that will: Enhance the reliability of PG&E’s electric transmission and distribution grids Help customers better manage their energy use Enhance the safety, efficiency, and cybersecurity of PG&E’s electric operations In compliance with Decision 10-06-047, PG&E now reports on its progress on these projects in its Smart Grid Annual Report, last filed on October 1, 2013 In its recent Decision 13-11-025, the CPUC approved PG&E’s 2012-2014 Electric Program Investment Charge (EPIC) proposal, including two projects that leverage SmartMetersTM to support additional network applications and provide additional data from meters, and established annual EPIC reporting requirements

  25. Public Comment 2013 SmartMeterTMAnnual Workshop

More Related