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Business Methods for Campus Administration. Einstein said:. “you cannot solve a problem by thinking the way you thought when the problem was created in the first place.”. We are not a business?. The School Business. Services Nursing Counseling Transportation Teaching

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einstein said
Einstein said:
  • “you cannot solve a problem by thinking the way you thought when the problem was created in the first place.”
the school business
The School Business
  • Services
    • Nursing
    • Counseling
    • Transportation
    • Teaching
    • Special Education Programs
  • Retail
    • Food Service
    • Community Education
    • Drivers Education
  • Manufacturing
schooling children

Raw Materials

Finished Goods

Scrap

Supplies

Schooling Children

Work in Process

Production Facility

the business model
The Business Model

Annual Planning (Budgeting)

Strategic Planning

Execution

Strategies

Processes

Revisions

Activities

Tasks

The Community

Evaluation

Six Sigma

Balanced Scorecard

Dashboard

Source: Robert N. Anthony and Vijay Govindarajan, Management Control Systems

slide8
Plan
  • Execute the Plan
  • Measure your results
  • Adjust the Plan and start again
strategic planning

Strategic Planning

Develop your Plan based on where your at from data you know

the business model10
The Business Model

What is your Plan?

TIE to Campus Plan

Strategic Planning

Where do you want to go?

Strategic Plan

slide11

You need Data Driven Discussions.

    • Create a forum and culture for examining and talking about data
  • Its about the conversations around student needs, instructional planning, and good teaching
  • Measure
known agreed upon set of goals

Analyze - - - - Collaborate - - - - Communicate - - - -

Goals

Objective

Tactic

Activity

Monitor

Strategic

Plan

Plan

Execute

Align

Known & agreed upon set of Goals
important goals
Important Goals
  • All schools rated Recognized or Exemplary.
  • Earning the highest rating on FIRST.
  • Increase opportunity for students to participate and develop strong, healthy connections to the school and community.
slide14

The Formal Control System

Formal Control Process

Strategic Planning

Goals & Strategies

Budgets

Evaluate Performance

Report Actual vs Budget

Performance

Anthony, Robert N. and Vijay Govindarajan, Management Control Systems. McGraw Hill Co.: NY,NY. 2007, pgs. 98-127

slide15

District Wigs

Division Wigs

Campus WIGS

Room Wigs

Congruency of the message

Alignment of individual’s goals with organization’s goals

slide16
People work more effectively, efficiently, and persistently when they work collectively, while gauging their efforts against results.

Rosenholtz

question
Question

How do you redesign your schools in ways that:

  • Allow all campuses to meet the challenge of the accountability systems for 2007-2008
  • Develop a 360 Degree program that supports college readiness and the 21st century graduate
  • Engage all campus and community stakeholders
criteria for effective goals
Criteria for Effective Goals
  • Measurable
  • Annual: reflecting an increase over the previous year of the percentage of students achieving master – usually in a subject area
  • Focused, with occasional exceptions, on student achievement

Source: “ RESULTS” by Mike Schmoker

criteria for effective goals19
Criteria for Effective Goals
  • Linked to a year-end assessment or other standards-based means of determining if students have reached an established level of performance – usually within a subject area
  • Written in simple, direct language that can be understood by almost any audience

Source: “ RESULTS” by Mike Schmoker

the business model24
The Business Model

Budgeting Planning$

Source: Robert N. Anthony and Vijay Govindarajan, Management Control Systems

budgeting the plan

Budgeting the Plan

What resources are available?

How do you do with less or get more?

the business model26
The Business Model

Annual Planning (Budgeting)

Strategic Planning

Processes

Execution

Activities

Teaching

executing the plan

Executing The Plan

The actions we take.

How do you accomplish your goals?

execution of processes
Execution of Processes
  • Showing execution of processes to accomplish plan (Goals)
  • Processes are made up of activities and tasks
  • These activities and processes are to be measured (measure what you want to change)
effective teamwork
Effective Teamwork

Is the Teacher working in Isolation ?

Are you measuring teacher activities?

  • When Thomas Edison was asked why he was so prolific an inventor, he replied that it was a result of what he called the “multiplier effect.” He placed his team of inventors near each other to encourage them to consult with one another so that each member of his team benefited from the collective intelligence of the group. His teams not only worked better but faster.

- Smith (1985)

Source: “ RESULTS” by Mike Schmoker

activities
Activities

Activities become processes

Processes:

Can be thought of as Action Plans:

A Sequence of measurable steps

results the key to quality and improvement
Results: The Key to Quality and Improvement

A remarkable finding has emerged about the organizations that succeed: They are concerned with processes only insofar as these processes affect results

- Brigham (1994)

Source: “ RESULTS” by Mike Schmoker

slide33

E

X

E

C

U

T

I

O

N

Processes

  • Planning/Budgeting
  • Teaching
  • Reading
  • Writing
  • Arithmetic

A

C

T

I

V

I

T

I

E

S

slide35
Process: a collection of activities delivering an output for a subsequent process in the process group. Together, they allow the process group to achieve its objective within the larger enterprise process category.
slide36

Processes

Outcomes

Outcomes cannot be changed without changes in processes!!

slide37

Identify Drivers

  • Drivers are people, systems, or policies that influence performance
  • Develop measures based on drivers
slide38

A few districts do focus on selected processes

  • But most districts don’t focus on functions, inputs, and outcomes
  • Most don’t map, measure, or benchmark processes
  • Few districts keep time records
  • Costs are allocated by functions, not processes
  • Most districts don’t compare efficiency or effectiveness with other districts, or with other sectors
the business model40
The Business Model

Evaluation

Balanced Score Card

Six Sigma

slide42
“What gets measured gets done.”

- Peters (1987)

Source: “ RESULTS” by Mike Schmoker

slide43
Measure EffectivenessDid you reach your goals?Who was successful?What was successful?How do you know?How do you improve?
thou shalt measure by william thompson
Thou Shalt Measureby William Thompson

“When you can measure what you are speaking about, and express it in numbers, you know something about it. But when you cannot express it in numbers, your knowledge is of a meager and unsatisfactory kind.”

summary chart 10 000 trials
Summary chart - 10,000 trials

About 1.5 minutes run time

determining performance

3

by a deterministic function

2

is operated on…

5

into an outcome!

(the dependent variable)

1

The independent variable…

4

To transform it…

Determining Performance

y = f (x)

generate data
Generate data
  • Promote a culture of effective collaboration and data-driven improvement
  • The importance of clear, specific performance goals achieved through team work

Source: “ RESULTS” by Mike Schmoker

how do you generate data
How do you generate data?
  • The goal is to promote a culture of effective collaboration and data-driven improvement
  • The importance of clear, specific performance goals achieved through team work

Source: “ RESULTS” by Mike Schmoker

slide50

Using actual data to identify world-class performers in Enterprise Performance Management

  • Effectiveness (Examples)
  • Industry relative total excess return
  • Operating profit volatility
  • Analysts seen as business partners
  • Balance of both financial and non-financial performance measures
  • Quality metrics
  • Accuracy of forecasts and analysis
  • Use of balanced scorecards, simulation models
  • Percent managers describing budget process convenient and easy
  • Percent of time analytic focus is on proactive decision making
  • Percent of time reports and commentaries address future actions
  • Efficiency (Examples)
  • Overall planning cost as a % of revenue
  • Process cost as a % of revenue
  • Percent of business reports distributed electronically
  • Operations managers use of on-line budgeting tools
  • Staffing levels of process
  • Cycle times
  • Budget iterations
  • Performance reporting productivity
  • Utilization of self-service for inquiry
  • Application complexity
measures benchmarks
Measures & Benchmarks

Measures and Benchmarks provide for:

  • Executive Decision Making
  • Management Decision Making
  • Operational Decision Making
teacher productivity
Teacher Productivity

What sort of productivity gains could be achieved without expanding labor resources?

the key to quality and improvement
The Key to Quality and Improvement
  • Processes were measured
  • Concentrate on measurable results
  • Connect to processes

Source: “ RESULTS” by Mike Schmoker

performance data
Performance Data

“Plan, Do, Study, Act”

- Deming’s Plan (1986)

Source: “ RESULTS” by Mike Schmoker

slide56

Benchmarking

  • The process of identifying and learning from global best practices – is a powerful tool in the quest for continuous improvement and breakthroughs.
slide57

Select Measures TAKS

  • Key Performance Indicators (KPIs)
    • Teacher effectiveness
    • Teacher productivity
    • Instructional efficiency
    • Instructional effectiveness
  • Developed supporting indicators
    • Important measures not considered critical
    • Average three measures in each category
  • Prioritize
the business model58
The Business Model

The Community

Improving Results

Voters

Papers

Parents

Grandparents

Business People

Teachers

Students

Revisions

Source: Robert N. Anthony and Vijay Govindarajan, Management Control Systems

revisions communicate performance to recognize opportunities problems to improve

Revisions: Communicate Performance to Recognize Opportunities/Problems to Improve.