Easy Fix for Can’t Access QuickBooks Company File in Multi-User Mode

1. Fix Can’t Access QuickBooks Company File in Multi-User Mode Accessing company files that are not stored on your local device, but are instead shared over the network by another computer, is possible through the QuickBooks application. QB Database Server Manager is responsible for sharing and accessing the files in multi-user mode. However, this may fail to happen every time for some reasons. Most of the causes behind this issue are briefly listed in the next section. Moreover, you will also uncover a few steps that can be taken into account if you can’t access QuickBooks Company Files in Multi-User Mode. Go through the blog from top to bottom and explore various reasons associated with it and the troubleshooting steps. Can’t access QuickBooks Company Files in Multi-User Mode? Don’t take risks with your data, and contact our phone support. Give a ring to 1.855.738.2784 to interact with our best proadvisors.

3. Main Reasons Why You Can’t Open the QB Company File Over the Network If you are wondering why you are unable to access the company files that are stored on another computer, then read the following reasons to clear your understanding. It may happen if the firewall doesn’t allow QB to communicate with the company files that are shared over the network. You may fall into this problem due to misconfigured hosting settings. One reason can be corrupt or incorrect DNS settings. It could be due to the faulty installation of QB on the server computer. Due to the improper configuration of Windows Firewall. Another reason behind this issue is the inability of QBDBSM, which prevents you from accessing the company file from the server. Thus, it is important for you to install QuickBooks Database Server Manager. In case you have not started QuickBooksDBXX services.

4. Try These Steps If You Can’t Access QuickBooks Company File in Multi-User Mode There are various steps that you will need to implement in order to overcome the problem. See what the steps mentioned are:

5. Step 1: Verify the folder permissions To proceed with the resolution, the first step that needs to be done is to check if the folder containing your company files is permitted to be on your server. See how to check: Head to the Start menu. Choose File Explorer. Look for the folder that has your company files in and right-click on that. After right-clicking on the folder, you need to choose Properties. Hover over the Security tab. Click Advanced. Tap on the QBDataServiceUserXX. Click Edit. After this, you need to set the following to Allowed:

6. Traverse Folder/Execute File List Folder/Read Data Read Attributes Read Extended Attributes Create Files/Write Data Create Folders/Append Data Write Attributes Write Extended Attributes Read Permissions In case the permissions are not set correctly. Look for the folder that has your company files in and right-click on that. After right-clicking on the folder, you need to choose Properties. Choose Security, followed by Edit. Tap on the QBDataServiceUserXX. Choose Full Control, followed by Allow. Click Apply and then OK.

7. Step 2: Install QBDBSM on the server computer Ensure that the QBDBSM is installed on the server computer so that your company files can be easily shared over the network. Step 3: Set Windows admin rights In case the issue is due to improper setup of firewall settings. So, to these firewall settings and folder permissions, you must have admin rights.

8. Step 4: Scan your folder Go to the server computer. Head to the Start menu. Write Database and choose QuickBooks Database Server Manager. Tap on the Scan Folder tab. Choose Browse. Pick the folders that keep your company files. Click OK after you are completed. And, when you are ready, tap Start Scan. When the scanning is finished, these will be shown in the QB company files found section. Now, you can easily access the company files in these folders from other devices on your network.

9. Step 5: Enable hosting on your server computer Head to the File menu. Choose Utilities. Click on Host Multi-User Access. Tap Yes to confirm.

10. The Bottom Line We hope that the blog is informative and can assist you thoroughly if you can’t access the QuickBooks company file in multi-user mode. In case this seems to be tough to implement, don’t hesitate to consult a professional. Give a call to 1.855.738.2784 and discuss your queries with them.