1 / 10

CM8060/8050 Color MFP Service and Support Training

This training module covers the installation, configuration, decommission, and move of the CM8060/8050 Color MFP with Edgeline Technology. It includes site assessment, installation instructions, calibrations, configurations, and tests.

brownwilliam
Download Presentation

CM8060/8050 Color MFP Service and Support Training

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. HP CM8060/8050 Color MFP with Edgeline Technology Service and Support Training Install Module

  2. Install and Configure • Decommission and move • Site assessment • Install the MFP and accessories • Calibrations, configurations, and tests • Customer walkaround

  3. Site Assessment Workbook Key Points • Order information (MFP and accessories ordered) • Customer information (contact information) • Technical site setup checklist (physical, environmental, electrical) • Logistics checklist • Network and configuration information checklist • Specifications • Unit acclimation information

  4. Install Guide Key Points • Site preparation and unpacking information • Installation instructions for the MFP • Installation instructions for each accessory • Power-on calibration and settings instructions • Moving the unit • Narrow door information • Install checklists • Shipping kit descriptions • Customer walkaround checklist • Digital send setup checklist

  5. Install the MFP Install control panel overlay Set language, date, time, trays, etc. CDFT settings CDFT calibrations Functional tests Install fax Install ADF Unlock scanner Unlock carriage Install pens Install output bins Install Tray 5 brackets on MFP Power cord Network cable Fax cable Set stapler position (letter/A4) Set caster height to align finisher- MFP gap Set paper length/ width (A4/letter) Load media Install finisher or SOB brackets on MFP Remove shipping restraints Load media Install ink cartridges Carpet kit

  6. Various calibrations, configurations, and tests must be performed after the installation is complete Follow instructions in the install guide Calibrations, configurations, tests

  7. Decommission and move • Determine the type of move: • Local move – From one location to another within the same building or office campus. Ensure proper pen handling. • Extended move – From one location to another within the same city. Ensure proper pen handling and install pen-pocket shipping restraints. • Decommission move – From one city, country, or region to another. Extensive preparation required – ensure you crate MFP and accessories properly. • Use the checklist and instructions in install guide

  8. Preparing for shipment • Remove ADF • Tape cover over scanner glass 1) Remove paper 2) Remove trays • Park scanner head • Lock scanner Tray 1 in home position • Remove pens • Install shipping pens • Lock carriage Close horizontal transport Install accumulator restraints Remove paper Install stapler shipping foam block Close dryer Remove ink cartridges Install shipping restraints (or paper)

  9. Lab

  10. Customer walkaround • Use the customer walk-around checklist • Demonstrate most functions • Use customer’s real print or copy jobs • Allow plenty of time for questions

More Related