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Role of State Owned Banks in Financial Inclusion. By Nilammasri Ja’afar Senior Vice President/Head Micro Finance Asia Microfinance Forum 4-8 August 2014 Shanghai, China. Bank Simpanan Nasional – Your Community Bank. Regulated & Supervised by Ministry of Finance and Bank Negara Malaysia.
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By Nilammasri Ja’afar
Senior Vice President/Head
Asia Microfinance Forum
4-8 August 2014
401Branches 100% nationwide coverage
59Micro Finance Centres
10 Mobile Banking Units
Mandated to BSN ; Providing Financial Access
Cheaper cost to serve
Financial services to micro entrepreneurs – viable middle to lower income businesses
Customers visiting branches
Bring BSN to the Community
Services: Savings & Deposits, Bills & Loans Payments, Remittances & Cashless Payments
Cost Comparison – Branch VS ATM-Off Premise VS Agent Banking
Agent Banking Set-up Cost
Cost Effectiveness : Branch VS Agent Banking
100Innovative Agent Banking Outlets
1 Brick-and-Mortar Branch
Communities & BSN agents
Before BSN Agent Banking
After BSN Agent Banking
By end 2014, BSN would have covered 100% of the Sub-Districts in Malaysia, with an additional 1,000 agents to be appointed.
Micro Finance is viewed as a development approach that provides financialas well as social intermediation.
Assists the poor to generate income & employment via self employment i.e. micro enterprises.
Ultimate objective is to alleviate the poor out of poverty.
The other key objective is to transform fledgling micro enterprises into the next level i.e. SMEs
Economic Census 2011, Profile of Small and Medium Enterprises by Department of Statistics, Malaysia
Sources of financing by size of SMEs, 2010
SME Census 2011, Department of Statistics, Malaysia (DOSM)
The National SME Development Council (NSDC) mandated BSN to be a specialized Micro Finance (MF) institution in 2006.
BSN launched its MF Program on March 15, 2007, to provide financing facilities to viable micro enterprises.
Financing Amount From RM5,000 To RM50,000
Small Financing Amount
Funding for Business Purposes
Besides providing credit facilities, BSN also extends:-
Savings Access -
Existing MF customers to become EBB
Providing MF to the appointed EBB for business expansion
579 EBB / MF Customers (11%)
BSN… Your Community Bank