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Certification and Accreditation: An Overview. Why Certify Bus Operators?. Professional designation is regarded as having significant value Similar designations exist in other industries (e.g. Mechanics’ Red Seal program) Operators overwhelmingly in favour of certification (2003 survey)

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why certify bus operators

Why Certify Bus Operators?

Professional designation is regarded as having significant value

Similar designations exist in other industries (e.g. Mechanics’ Red Seal program)

Operators overwhelmingly in favour of certification (2003 survey)

Recognition of operators’ professionalism and commitment

why certify bus operators3

Why Certify Bus Operators?

Helps improve perception of bus operators as competent professionals with proven skills

Logical extension of the National Occupational Standards and Best Practices developed for the industry by MCPCC

Sets professional tone for the “next generation” of bus operators

why accredited training programs

Why Accredited Training Programs?

Positions bus industry as professional, competent, and employing best practices

Validates industry efforts to improve itself and raise standards and best practices through work of MCPCC

Awareness, within the industry, of the need for on-going professional learning

Links companies to MCPCC via excellence

objectives accreditation

Objectives - Accreditation

Canada-wide standardization of trainingscope and content for professional bus operators which will significantly promote both Operator and Industry professionalism and image

Formal recognition of licensed bus operators through demonstrated knowledge, experience and abilities evaluated using the National Occupational Standards

goals of the program

Goals of the Program

Training providers commit to NOS as benchmark

Ensure access to training by developing Accredited sites

Elevate pride and professional recognition within industry and gaining respect with outside audiences

scope accreditation certification

Scope – Accreditation & Certification

Both accreditation and certification are voluntary

Accreditation to be awarded to programs that cover NOS and “benchmark curriculum”

Certification based on the NOS and combines experience, knowledge, and skill attainment

governance and management

Governance and Management


MCPCC Board of Directors establishes Accreditation and Certification (AC) Board

Board provides technical expertise and broad industry acumen

19 members, two-year term, formally meets twice per year

Reviews, assesses and responds to written complaints

Participates in all revocation decisions

governance and management9

Governance and Management


Interface between public and Board with management and control functions

Provides logistical, secretarial, and admin support

Maintains Code of Ethics

Comprehensive review of NOS every 3 years

Manages Formal Complaint Process




Accredited Program: Complete training program covering NOS Blocks A-E plus one specialty area, and has been found by the AC Board to meet all benchmarked criteria of the NOS

Accredited Course(s): Field or workplace training course(s) offered by an institution, association or similar non-bus operating entity that provides all of the criteria contained in any one or more of Blocks A-E from the NOS which can be used by a bus operating company as part of its Training Program

accreditation steps

Accreditation - Steps

Training provider accesses Application Package

Applicant self-assesses Training Program against the NOS & Benchmark Curriculum criteria

Applicant forwards Application Form and Training Declaration attaching all required documentation to the Secretariat

Applicant assessed by AC Board and notified via Secretariat

bus operator certification criteria

Bus Operator Certification - Criteria

Validated knowledge, skills and abilities using National Occupational Standards (NOS)

3 years bus operator experience within consecutive five-year period

Familiarization and conformity with MCPCC Code of Ethics

bus operator certification grandparent window

Bus Operator Certification – Grandparent Window

Operators: 3 years bus operator experience within consecutive five-year period

Trainers, managers, union representatives:3 years career bus operator experience

Completion of the applicable areas of the Certification Journal

Familiarity and conformity with the Code of Ethics

bus operator certification steps

Bus Operator Certification - Steps

Operator accesses Application package

Applicant completes Application Form, required documentation and Certification Journal and forwards to Secretariat

Application assessed by the AC Board

bus operator certification revocation

Bus Operator Certification - Revocation

MCPCC may revoke Certification because of:

Loss of driving license

Criminal conviction

Substantiated flagrant or repetitive driving infractions suggesting an unfavourable pattern of driving performance

Non-compliance with MCPCC Code of Ethics

Non-payment of any required Fees

Revocation may be appealed

program information

Program Information

MCPCC website: www.buscouncil.ca

MCPCC office: 306 -9555 Yonge St.

Richmond Hill, Ontario

L4C 9M5


1 - 866 – 271 - 1107