Human Resources Management& Functions. LEARNING OBJECTIVES. Explain the importance of human resources management in providing high-quality pharmacist services Identify critical steps in the recruitment and selection of employees. Compare and contrast job orientation, training, and development.
Many problems in the pharmacy profession result at least partially from the fact that pharmacists often are poorly managed and led
Many medication errors result from poor personnel management by emphasizing quantity of work over quality of work through
In addition to word-of-mouth recommendations, advertisements are a common way of recruiting pharmacy employees
A)The more people reached by the ads, the greater is the cost .
B)Targeting an appropriate demographic
2. provide background bout the candidate for the interview
3. negative applicant history (e.g., felony conviction, lying on the application, or frequent changes in employment).
During the interview process, it is important to keep good notes about each candidate
The final choice of the interviewer often comes down to how well a candidate can address the following questions:
Is to welcome new employees, present a positive first impression, provide information that will permit them to settle into their new responsibilities, and establish early expectations of performance and behavior & familiarizing new hires with the company’s/department’s mission, goals, cultural norms, and expectations
(1) What is my present situation?
(2) Where do I want to be?
(3) What skills, knowledge, and training do I need to get where I want to be?
Prior to the termination meeting, the manager must be certain that all the following statements are true:
The employee has been given the opportunity to correct the poor performance.