Human Resources Management

1. Human Resources Management An Introduction

2. On Wednesday • Syllabus • agendas (33%) • semi-daily homework • maps (32%) • presentations (15%) • participation (20%) • attendance • speaking up

3. Human Resources Management An Introduction

4. What Organizations Do Labor Products Services Product or Service Capital Goods (e.g. Equipment) Raw Materials

5. 2 Views of Human Resources Management

6. View #1 -- HRM is a Separate Department • One of the major organizational subsystems • A “Staff” perspective

7. Major Organizational Subsystems Human Resources Research & Development, Engineering Management Finance Materials, Production, and/or Services Management Marketing

8. Why a Separate Department is Useful • 1) Importance of Human Resources • Competitive Advantage • 2) Increasing Complexity • Global workforce • 3) External Influences • Legal Requirements • 4) Consistency in Treatment

9. Advice and Counsel Service Policy Formulation and Implementation Employee Advocacy Strategic Partner Responsibilities of the HR Department

10. View #2 -- Every Supervisor or Manager is an HR Manager • Anyone who deals with subordinates plays a HRM role • The “Line” perspective

11. Tasks Completed by Line Managers • Interview job applicants • Provide orientation, coaching, and on-the-job training • Provide and communicate job performance ratings • Recommend salary increases • Carry out disciplinary procedures • Investigate accidents • Settle grievance issues

12. So just what does HRM involve? Ways of categorizing HR activities

13. Four Activities The Acquisition of Human Resources The Development of Human Resources The Rewarding of Human Resources The Maintenance of Human Resources

14. Specific HRM Functions • Human Resource Planning • Analyzing Jobs • Recruiting • Selecting • Appraising • Training • Developing • Compensating • Benefits • Work Environment

15. How HR Functions Relate to HR Activities The Acquisition of Human Resources Planning Analyzing Jobs Recruitment Selection The Development of Human Resources Appraising Training Developing

16. How HR Functions Relate to HR Activities, continued The Maintenance of Human Resources Employee Benefits Safety & Health Labor Relations The Rewarding of Human Resources Compensating (Wages & Salaries) (Incentives)

17. Goals of Human Resource Management Facilitating organizational competitiveness Enhancing productivity and quality The human resource function in contemporary organizations Complying with legal and social obligations Promoting individual growth and development

18. Desired Outcomes of HRM • Attraction • Retention • Job Performance • Productivity • Employee Safety and Health • Attendance • Job Satisfaction • Competitive Advantage • Company Performance

19. Video Southwest Airlines

20. Managing Change Cultural Diversity Work & Family Issues Developing Human Capital Part-time, Temporary Employees Globalization Competitive Challenges for HRM - 1

21. Cost Containment Mergers & Takeovers Downsizing & Layoffs Quality & Teamwork Advances in Technology Continuous Quality Improvement Competitive Challenges for HRM - 2

22. Any Questions?

23. On Wednesday • Syllabus • agendas (33%) • semi-daily homework • maps (32%) • presentations (15%) • participation (20%) • attendance • speaking up