Using Data in Quality Management
Discover simple methods for identifying trends and patterns in quality management through data analysis. Key strategies include observing six consecutive data points trending in one direction, recognizing obvious clumping of data, and identifying repeating patterns such as seasonal variations. Engage in a data review activity using provided data packets to pinpoint trends or areas requiring further investigation. Formulate questions to deepen your understanding of issues and explore additional resources for confirmation and explanation. Enhance your quality management skills with insightful references.
Using Data in Quality Management
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Presentation Transcript
Identifying Trends and Patterns What are some simple ways to identify trends? • Six consecutive data points trending in one direction • Obvious clumping • Repeating patterns (e.g., seasonal variation)
Data Review Activity • Using the data packets provided • Identify trends or areas that indicate further study is necessary. • What kind of questions would you ask to better understand the issues? • Where else do you look to confirm? • Possible explanations?
References and Resources • National Quality Center, Quality Academy http://www.nationalqualitycenter.org/QualityAcademy/ • Texas Department of State Health Services, AA Review Tool http://www.dshs.state.tx.us/hivstd/fieldops/EvalTools.shtm • Institute of Medicine, Crossing the Quality Chasm: The IOM Health Care Quality Initiative, http://www.iom.edu/CMS/8089.aspx