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Business Computer Technology. Competency 3.00 Reinforcing Keyboarding Technique And Document Processing. Objective 3.01. Keyboarding Keyboard Layout Arrangement of Keyboard Touch Typing Technique Line Spacing Review Ergonomics. What is Keyboarding?.

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business computer technology

Business Computer Technology

Competency 3.00

Reinforcing Keyboarding Technique

And Document Processing

objective 3 01
Objective 3.01
  • Keyboarding
  • Keyboard Layout
  • Arrangement of Keyboard
  • Touch Typing Technique
  • Line Spacing Review
  • Ergonomics
what is keyboarding
What is Keyboarding?

The ability to enter text by using the correct

fingers without looking at the keys (aka-touch typing).

Having adequate keyboarding skills will enable you

to use the computer more effectively and be more


We will continue to practice and develop your skills;

as well as, improve your speed and accuracy.

the keyboard layout
The Keyboard Layout
  • The central portion that consists of the alphanumeric keys
  • A smaller section to the right contains the numeric keypad
  • A small set of function and directional keys between the letters and the numeric keypad
  • A row of function keys across the top used for computer commands
the keyboard arrangement
The Keyboard Arrangement

The most common arrangement

of keyboards is the QWERTY


  • Maintain good posture
  • Keep your body centered with the G/H keys
  • Keep your wrists low but not touching the keyboard or table
  • Use correct fingering based on the home row keys keeping fingers curved and upright
  • Key at a steady pace
  • Keep your copy at your side
  • Keep your eyes on your copy
  • Stay on task and have a positive attitude toward improving your technique
line spacing review
Line Spacing Review

Standard Paper Size: 8 ½ x 11 inches

There are 66 lines per page.

Six lines equals one vertical inch.

Line Spacing: the spacing

between lines of text

Single Spacing (SS)-Enter one time

Double Spacing (DS)-Enter two times

Triple Spacing (TS)-Enter three times

Quadruple Spacing (QS)-Enter four times


The science of designing equipment and workspace for a comfortable and safe working environment.

Well, maybe not quite this comfy.

ergonomic tips
Ergonomic Tips
  • Top 1/3 of monitor should be at eye level
  • Elbows & knees should be positioned at 90-110 degrees
  • Sit up straight, but relaxed
  • Feet should be supported
  • Sit at least 24 inches away from the monitor
  • Wrists should be in a neutral position while typing or using the mouse
  • Take frequent breaks
  • Avoid glare on the computer screen
repetitive stress injuries
Repetitive Stress Injuries

Repetitive Stress Injuries can occur when someone

performs a task repeatedly causing the build up

of irritating waste products in the muscles.

Examples of these injuries are Carpal Tunnel

Syndrome and DeQuervain’s Disease.

carpal tunnel syndrome
Carpal Tunnel Syndrome

What is CTS?

It is the entrapment of the median nerve in the carpal tunnel.

CTS occurs due to the swelling of the median nerve or the tendons of the wrist.

What causes CTS?

It occurs from using the computer for hours without proper

body posture and improper techniques.

What are the symptoms of CTS?

Pain- tingling – numbness in

the thumb, index, and middle

fingers – weakness and swelling

of the wrist and hand

dequervain s disease
DeQuervain’s Disease

DeQuervain’s Disease is an overuse injury of the

thumb extensor tendons. It often occurs from

repetitive tapping of the space bar.

objective 3 02
Objective 3.02

Fundamental Document Processing

  • Business Letters
  • Personal-Business Letters
  • Envelopes
  • Memorandums
  • Reports & Supporting Documents
A Business Letter is a letter that is sent from one business or organization to another. Business letters are usually keyed on a letterhead which is located across the top of the page. The letterhead can consist of the business’ name, address, phone/fax/email, and logo.

A Personal-Business Letter is a letter that is sent from an individual to a person, business, or organization.

reasons for sending a personal business letter
Reasons for Sending a Personal-Business Letter
  • Request Information
  • Thank you Letter
  • Apply for a job
  • Complain about a product or service
  • Cover letter for a resume
  • Follow up to a job interview
tips for writing a personal business letter
Tips for Writing a Personal-Business Letter
  • Keep the message short and to the point but don’t be rude
  • First paragraph should explain why you are writing the letter
  • Second paragraph should give the information and details to explain the situation
  • Third paragraph should be the closing and should state the action that you wish to result from the letter
letter parts
Letter Parts

Return Address


Inside Address



Complimentary Close

John Smith

Writer’s Signature

Writer’s Keyed Name

format spacing of a letter
Format & Spacingof a Letter

2-2 ½” Top Margin



SS paragraphs

in body-DS between




  • Parts: mailing address, return address
  • Styles: traditional and OCR
  • Special Notations: mailing notations (REGISTERED, SPECIAL DELIVERY), handling notations (PERSONAL, HOLD FOR ARRIVAL)
  • Sizes: Small (#6 ¾) and Large (#10)
parts of a memo
Parts of a Memo

Guide Words


Reference Initials

Attachment Notation

formatting a memo
Formattinga Memo

1”-1 1/2” top margin

Guide Words are typed in bold,

all caps, and followed by a colon

DS between each line of the

guide words and before the body

1” side margins

SS within the paragraphs

of the body and DS between



Unbound Reports: reports that are prepared without binders or covers; margins are set at 1” for the top, bottom, and sides

Leftbound Reports: multi-page reports that are bound or stapled on the left side of the pages; the left margin is set wider (usually 1 ½” to allow space for binding

supporting documents
Supporting Documents
  • Title Page: presented as the first page of a report and includes the title, the writer’s name, date, the course, and teacher’s name
  • Outline: usually placed after the title page and before the first page of the report
  • Bibliography: an alphabetical list of sources of information used in writing a report
objective 3 03
Objective 3.03

Proofreading: The process of comparing a copy

on screen or paper to the original copy and

marking errors for correction

Proofreader Marks: Marks that are used to

correct a copy

ways to proofread
Ways to Proofread
  • Use the software’s spell checker
  • Read on screen
  • Read from a hard copy
  • Switch with a partner
proofreading procedures
Proofreading Procedures
  • Use the spell check and grammar feature on your software.
  • Proofread the document on screen.
  • Preview the document using print preview. Check the vertical
  • and horizontal placement as well as the overall appearance of
  • your document.
  • Save the changes to the document and print a hard copy.
  • Compare the hard copy to the source copy if possible and/or
  • have someone else proofread the document.
  • 6. Revise and correct errors if needed.
  • 7. Save the changes and print the final copy of the document.
objective 3 04
Objective 3.04

GWAM: (Gross Words A Minute) the number of keystrokes a typist can make in

a timed period

Five characters (letters, numbers, punctuation, spaces, etc.) equal one standard

word in keyboarding

To calculate GWAM divide the total number of words keyed by the number of

minutes that the typist was timed

Your goal now is to continue practicing good technique

and to improve your speed and accuracy throughout this course.

a quote to leave you with
A quote to leave you with…

“I am trying to get the hang of this new fangled writing

machine, but I am not making a shining success of it.

However, this is the first attempt I ever have made,

and yet I perceive that I shall soon & easily acquire a fine

facility in its use…One chiefly needs swiftness in banging

the keys…”

(Mark Twain’s first typewritten letter.

December 9, 1874)