Interviews Planning and setting up interviews Taking notes during Reflecting on the interview Writing up your notes
Planning and Setting Up Choose an expert, someone with experience in the field Arrange a specific time for the interview Represent NVC well Make an observational visit and/or do some background reading before the interview
Planning and Setting Up Open Questions: allow for range and flexibility What do you think about (name a person or event)? Describe your reaction when (name an event) happened. Tell me about a time you were (name an emotion).
Planning and Setting Up Closed Questions: request specific information How do you (name a process)? What does (name a word or phrase) mean? What does (name a person, object or place) look like? How was (name a product, process) developed?
Planning and Setting Up Best questions encourage the subject to talk freely but to the point If the subject strays, ask follow-up questions Rephrase the subject’s answers “Am I correct in saying that you feel….” “Let me see if I have this right”
Planning and Setting Up Avoid forced-choice questions Do you think rape is about control or rage? People often fall into two camps on the issue of rape. Some think it is about control, while others argue it is about rage. Do you think it is either of these? If not, what is your opinion?
Planning and Setting Up Avoid leading questions Do you think the number of rapes has increased because women are perceived as competitors in a highly competitive economy? Has the occurrence of rape increased in recent years? If so, what has caused this increase? I’ve heard…. Do you think there might be any truth to this?”
Taking Notes Goals: Gather information Record a few quotations, key words, phrases Details of the scene, person, mood Note how something was said: gestures, verbal inflection, facial expression, body language, physical appearance, etc
Taking Notes Do more listening than note taking
Reflecting on the Interview Immediately after, write your impression What did I learn? What seemed contradictory or surprising about the interview? How did what was said fit my own expectations? How can I summarize my impressions?
Write Up Decide what perspective you want to take on this person. Choose details that will contribute to this perspective. Select quotations and paraphrases of information you learned.