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This case study explores the insights of young people at the Young People’s Advisory Service (YPAS) in Liverpool. Through group conversations, individuals like Aaron, Zoe, John, Val, and Kim share their positive experiences with YPAS. Accessible in the city center, YPAS provides a welcoming and comfortable atmosphere where young people can self-refer or drop in for support. Beyond mental health services, YPAS offers assistance in housing, sexual health, education, and employment, helping youth feel accepted and empowered to cope positively with challenges.
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LIVERPOOL CASE STUDY EXTRACT: What young people say
Young people’s advisory service (YPAS): Group conversation with young people at YPAS Aaron Zoe John Val Kim
Finding out about it From college Friends told me Heard good things
Access It’s in the city centre You can refer yourself It’s also drop-in
Welcome The staff always available They always welcome us It’s comfortable, with a good atmosphere
Other services Treat you like a bad child Or a sad child Always think they know
What you get Skills to cope Help to move on in a positive way Accepted for who you are
Choices and options More than just mental health support: Housing, sexual health, education, employment
