Chapter 7 Creating Ideas. © David O’Sullivan. Reflections. Describe the creativity process Understand the various sources of ideas used in innovation Apply a number of idea generation tools Identify core aspects of project management Explain the product development process
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© David O’Sullivan
[Discussion of selected student ‘Activities’ from previous chapter]
1. Identify and select the product, process, or service to be improved.
2. Ensure that the right resources are available and objectives set.
3. Identify problems, prioritize, and select specific problems to analyze.
4. Identify and verify the key causes of a problem.
5. Identify and verify alternative solutions to key causes.
6. Select and check potential solutions.
7. Implement the identified solution.
8. Review the success of the solution implementation.
9. Follow up on failures and identify improvements.
activity networks, affinity diagrams, bar charts, brainstorming, cause–effect diagrams, checklists, control charts, decision trees, design of experiments, fault tree analyses, failure mode effects analyses, flowcharts, flow process charts, force field diagrams, Gantt charts, histograms, line charts, matrix diagrams, matrix, data analysis charts, nominal group techniques, Pareto diagrams, prioritization, matrices, process capability diagrams, process decision program charts, relationship diagrams, scatter diagrams, string diagrams, surveys, tables, tree diagrams, value analyses, voting, …