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Fiscal Year 2012 Budget Information Technology Department Budget Workshop Presentation June 8, 2011 Council Chambers

Fiscal Year 2012 Budget Information Technology Department Budget Workshop Presentation June 8, 2011 Council Chambers Mayor Annise Parker Gary Morris, Acting Director. Departmental Organization Chart GENERAL FUND MAJOR DIVISIONS. WORKFORCE BY EEOC BY GENDER BY RACE.

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Fiscal Year 2012 Budget Information Technology Department Budget Workshop Presentation June 8, 2011 Council Chambers

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  1. Fiscal Year 2012 Budget Information Technology Department Budget Workshop Presentation June 8, 2011 Council Chambers Mayor Annise Parker Gary Morris, Acting Director

  2. Departmental Organization Chart GENERAL FUND MAJOR DIVISIONS

  3. WORKFORCE BY EEOC BY GENDER BY RACE

  4. TOTAL EXPENDITURE SUMMARY – BY FUND Notes * This Fund Charges Back to IT Capital Projects EAF 1800 ** This Fund Charges Back to all departments for citywide central services

  5. GENERAL FUND 1000 By Expenditure Category Note: Service costs are up to support developing a Network Operations Center (NOC) which will enable ITD to monitor servers, applications, routers, switches, and circuits 24/7 and respond to events in a more timely manner. The long-term goal of the NOC is to allow ITD to proactively manage the City’s IT infrastructure thereby increasing reliability and uptime.

  6. By Expenditure Category PROJECT RECOVERY 1001 Examples include: CSMART, ADEX, RADIO, 311 Note: Personnel and service costs are up slightly. CSMART, ADEX and Radio projects are in full development and/or implementation phases for FY12.

  7. REVOLVING FUND 1002 By Expenditure Category Note: Personnel costs are up due to re-allocation from Fund 1000 of city-wide services for CitizensNet and firewall management.

  8. New Direction – ITD is a Service Organization • Intense focus on service - quality, reliability, efficiency, accountability and execution • Establish IT governance process to prioritize, fund and manage/monitor IT projects • Deliver technology projects on-time, on-budget and on-target • Continuous review of processes and technology for cost savings and efficiency opportunities • Develop measures across all divisions to improve performance, responsiveness and reliability • Invest in employee professional development and succession planning

  9. Today’s IT Environment is Rapidly Changing/Expanding

  10. Major FY12 Technology Initiatives

  11. FY11 VS. FY12 Reductions and Risk • Department down 38 FTEs • FY2012 budget is a “keep the lights” on only budget • No additional capacity for unplanned support • Limited capacity for major outages or emergencies • New initiatives will require a funding source • Employee retention difficult due to COH budgetary uncertainty and rapidly improving market conditions for IT professionals • Several critical infrastructure refresh projects have been repeatedly postponed (Example: SAP)

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