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Daktronics SharePoint Use – May, 2008 MNSPUG. Agenda. Introductions IT Information Selection Environment Platform Lessons Learned Questions. Introductions. Murray Coble, IT Communications, Intranet Product Manager Daktronics, Inc. Brookings, South Dakota 3500 employees

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Daktronics SharePoint Use– May, 2008 MNSPUG


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Agenda

  • Introductions

  • IT Information

  • Selection

  • Environment

  • Platform

  • Lessons Learned

  • Questions


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Introductions

  • Murray Coble, IT Communications, Intranet Product Manager

  • Daktronics, Inc.

    • Brookings, South Dakota

    • 3500 employees

    • $433 million in revenue in FY07

    • 15-25% revenue growth, year after year

    • Publicly traded -- DAKT


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Daktronics

  • “To be the world leader at informing and entertaining people through dynamic visual and audio communication.”

  • Video Displays

  • Scoreboards

  • Electronic Message Centers

  • Sound Systems

  • Hoist Systems

  • Creative Content


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IT Information

  • Microsoft Technologies

    • SQL

    • .NET

    • Active Directory

    • Office

    • Exchange

    • BizTalk

  • Distributed User Base

    • Over 45 remote offices in 8 countries

  • About 2600 network users


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SharePoint Selection

  • Driving Factors

    • Enterprise Content Management

    • IT Philosophy

    • Vendor stability

  • Key Requirements

    • Integration

    • URL accessibility

    • Fast, property-based searching


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SharePoint Selection

  • Process

    • Defined requirements in early 2005

    • Attended AIIM national conference

    • Attended 2005 MSFT PDC

    • SPS 2003 pilot project with Quilogy

    • Tested MOSS beta 2, trained with Mindsharp

    • Made recommendations to business

    • Made decision

    • Implemented MOSS


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SharePoint Environment

  • Medium-sized farm

    • 2 Web Front End servers, running Search

    • 1 Index server

    • Clustered SQL

    • Application server for Excel Services and Forms Server


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SharePoint Environment

  • Staff

    • Product Manager

    • System Administrator

    • .NET developers

    • Enterprise Content Manager

    • Leverage existing DBAs and server team

    • Business analysts and project managers

    • User interface and graphic designers


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SharePoint as a Platform

  • Document Management

  • Web Content Management

  • Intranet

  • Search

  • Collaboration


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Document Management

  • Migrated 800,000+ documents

  • Document Center Site Collections


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Document Management

  • Results page configuration

  • Second Search Center

  • Property searches


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Document Management

  • Metadata Updater

  • Custom column types

  • Source File upload tool


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Document Management

  • Integration

    • Sales project tracking

    • Customer lookup

    • Contract project sites

    • Windchill PLM


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Document Management

  • Future Plans

    • Scanner to SharePoint

    • Lifecycle management

    • Records management

    • Centralized upload tool

    • Search enhancements

    • Workflow


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Web Content Management

  • Waited for ECM Selection

  • End users were skeptical

  • SharePoint pilot project

  • Presentation by Inetium

  • Approved by stakeholders


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Web Content Management

  • Rewriting www.daktronics.com on SharePoint

  • Worked with Inetium on envisioning, branding, and development

  • Content management is ready

  • Content is being built

  • Scheduled for Fall, 2008 release


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Web Content Management

  • Reuse of content

  • Consistent tagging

  • Page-aware aggregation web parts


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Web Content Management

  • Photo Gallery


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Web Content Management

  • Tab control with web part zones

  • Advanced configurations options for content creators and administrators


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Web Content Management

  • Future Plans

    • Content sharing intranet/website

    • Knowledge base

    • Portals

    • E-Commerce

    • Translation management efficiency

    • Mobile Viewing


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Intranet Portal

  • Intranet homepage

  • News feature stories

  • Employee search

  • Corporate calendar

  • Department Information


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Intranet Portal

  • Applications

    • Regional Office Information

    • Dispatch calendar

    • Contract Sites


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Intranet Portal

  • Future

    • All informational pages

    • Branding

    • More Robust News

    • Corporate Slide Library

    • Encyclopedia (wiki)

    • Product Information

    • Competitor Information

    • Possible platform for every web application


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Search

  • Enterprise Search

  • Documents Search

  • Future Plans

    • Data from all Information Systems

    • BDC


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Collaboration

  • Team sites, project sites, department sites

  • Sites Directory

  • Wikis

    • Projects

    • Manuals

    • Initiatives


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Future Initiatives

  • Business Intelligence

  • InfoPath, Forms Server, Workflow

  • Business Data Catalog in Search

  • Extranets


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Training and User Adoption

  • Frequent Training

    • Site Owners

    • End Users

  • Open Labs

  • Monthly User Groups

  • SharePoint Resources site

  • User adoption is average


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Lessons Learned/Tips

  • Be judicious about what documents go into SharePoint

  • Build a significant amount of SharePoint content before the initial release

  • Over-plan for user adoption and training

  • Have a plan for branding and naming


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Lessons Learned/Tips

  • Create a buzz, but set realistic expectations

  • Identify and build content managers

  • Strategize for ad hoc collaboration

  • Develop an internal champion(s)

  • Do not expect a culture change overnight


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Closing

  • So why is SharePoint the right platform for Daktronics?

    • It is a great product

    • Extendable

    • Further leverage our investment in Microsoft technologies

    • Total cost of ownership

    • Strong partner and user community

    • Uses and builds on existing skill sets

  • State of constant evolution


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