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Division of Information Technology Critical Analysis of the Technology Strategy at the University of Maryland Project By: Mary John, Harsh Pandya, and Bryon Baumstarck Professor: Dr. Taverekere Srikantaiah Course: INFM732
Outline • Organizational Overview • Project Overview • Methodology • Summary of Findings • SWOT Analysis • Major Issues & Recommendations • Conclusion
Organizational Overview • The DIT manages and monitors all networking and computer equipment for the University of Maryland – College Park campus. • Issues and enforces network usage policies, computer use policies, and provides server resources. • They are a strong and secured academic resource provider (ELMS, ARES, SIS, Testudo, etc.) • Strives to provide the University of Maryland with the state-of-the-art-and-beyond IT resources to enhance the University’s standard of excellence in education and research.
Project Overview • Project Rationale: • “ To better understand the decision-making process of acquiring and managing technology within the setting of a large research university along with provide an understanding of how internal and external factors impact this decision-making process. “ • Beneficiaries: • Students • Staff • Faculty • Researchers • Alumni
Project Overview (cont.) Environmental Scanning Issues • Why the network refresh project is not utilizing the latest networking technologies. • Lack of utilization of the latest software as soon as it is released. Information Auditing Issues • Lack of action on written policies. • Inconsistency between written vision and actual practices.
Methodology • Interview • Conducted a 1-hour, personal interview with • Gerry Sneeringer, the Director of IT Security • at DIT. • This interview focused on the internal auditing • practices and the utilization of external information • within DIT. 2. Website In addition, we also conducted an analysis of publicly available information from the DIT website. http://www.it.umd.edu/
Summary of Findings • DIT strongly abides by their core values. • Committed to the strategic vision and the strategic IT planning process. • Committed to the implementation of the recommendations and action items in that plan. • Working in collaboration with the university community. • Dedicated to building a holistic IT environment across the campus. • Committed to open, transparent, communications in their interactions. • Graciously and thoughtfully accept critique from others, and embrace them as a team. • Committed to the hallmark of a highly successful organization residing in the respect, collegiality, and care we have for each other in our professional interactions.
Conclusion • Two sides of the same coin. • Various unintended flaws within the organization. • Serious considerations to the “recommendations” • Improvement in the communication connection. • Conduct thorough environmental scan and necessary information audit within the organization due to their organizational structure.