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People Making The Difference. From Danone Leadership College to Danone Leadership Culture . London February 10th, 2011. Rossitsa Tsoleva Danone. Content. About Danone Why people are making the difference Unique program for business transformation

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people making the difference

People Making The Difference

From Danone Leadership College

to

Danone Leadership Culture

London

February 10th, 2011

RossitsaTsoleva Danone

content
Content
  • About Danone
  • Why people are making the difference
  • Unique program for business transformation
  • 2009 2001 Results & key success factors
  • Examples
    • Dannon
    • Evian
danone in few numbers
DANONE in FEW NUMBERS
  • FMCG with 4 divisions
    • Dairy
    • Waters
    • Baby nutrition
    • Medical Nutrition
  • € 14,073 mln sales
  • Activity in more than 130 countries
  • 100 000 Danoners worldwide
slide4

A unique mission based on 4 axes

Health

For All

Bringing health through food

to as many people as possible

Nature

People

3 danone leadership college
3 ??? Danone Leadership College
  • WHY => explore existing resources to build WW competitive advantage in challenging environment
  • WHAT => an Unique CODE leadership model for ALL Danone employees
  • HOW

Danone Leadership College as business transformation tooland people growth booster

ambition
AMBITION
  • In 2011, 15000 team leaders have been developed in a distinctive leadership culture to enable breakthrough business outcomes and empower, grow and engage all Danoners
  • 2010 Objectives:

Embark 5000 Team Leaders (vs 1200’ in 2009)

Ensure sustainability of deployment

danone leadership college unique program for business people transformation

CUSTOMIZATION

  • Outcomes & KPIs
  • Culture & mgt context

DANONE LEADERSHIP

MOBILISATION

  • Ownership GM/ CODI
  • Embark Team Leaders internally

TRANSFORMATIONJOURNEY

CERTIFICATION

  • Common language & tools
  • Certified partners
  • Certified internal trainers
DANONE LEADERSHIP COLLEGE -Unique program for business & people transformation
slide9

Develop and empower Danoners

  • Danone Leadership College to develop leadership capacities of 15000 team leaders and to spread Danone values and culture, with local customization
  • 117 CBUs embarked (86% of the CBUs, 90% CANN)
  • 46 Countries
  • 9000 Danoners already trained
  • 315 Internal Trainers

Отдаден

Вовлеченный

Committed

Comprometido

Engagé

Bagli

Открит

Открытый

Open

Osados

Aberto

Abiertos

Ouvert

Açik

Овластен

Вдохновляющий

Empowered

Responsables

Empoderado

Responsabiliser

Yetkili

Деен

Результативный

Doer

Emprendedores

Ejecutor

Dansl’action

Fazer acontecer

Harekete geçen

CODE in 30 languages

balanced worldwide deployment

EXCO embarked + Cascading started

EXCO embarked

Will embark in 2011

To be done

BALANCED WORLDWIDE DEPLOYMENT
  • 46 countries

Отдаден

Вовлеченный

Committed

Comprometido

Engagé

Bagli

Aberto

Abiertos

Ouvert

Açik

slide11

WHERE WE ARE TODAY

Un-rooted leadership culture with strong values HOPE

WE ARE HERE

DLC

Self-sustaining leadership culture

key success factors
KEY SUCCESS FACTORS
  • GM/CODI Ownership
  • Business Transformation
  • Clear and High Ambition
key success factors1
KEY SUCCESS FACTORS
  • Fastmobilization of
  • Team leaders via InternalTrainers :
  • Developing the momentum : Mobilization, communication, follow up :
  • Cross CBUsexperience
internal trainers key for transformation

HR

MARKETING

SALES

OPERATIONS

FINANCE

TOTAL

123

25

56

79

32

315

39%

8%

18%

25%

10%

100%

INTERNAL TRAINERS:KEY FOR TRANSFORMATION

315 Danoners

46 countries from all WWBUS

149 women & 166 men

More than 150 sessions facilitated

From all functions!

danone people survey

Engagement for growth

Favorable Scores

DANONE OVERALL 2009

TW GLOBAL FMCG NORM

TW GLOBAL HP NORM

LEARNING & DEVELOPMENT

73

SAFETY

86

CSR & ENVIRONMENT

81

GREAT PLACE TO GROW

76

n/a

IMMEDIATE MANAGEMENT

72

ENGAGEMENT

87

MY JOB

84

EVALUATION

64

n/a

n/a

n/a

n/a

CULTURE & VALUES

77

DanonePeopleSurvey

Oct 2010

  • Engagement> to Danone in Brazil, Mexico, Indonesia and China (88 to 89%)
  • Learning and Development improving in China, USA, Russia and Indonesia (up to +14 points)
  • Safetyimproving in Indonesia, Russia and China (up to +10 points)
  • My Job highly important in Mexico, Indonesia and Brazil (85 to 90 points)
slide17

Example

Dannon U.S.Creating the $4b DanonerDLC Journey

slide18

DLC Leadership Transformation

What is our Ambition – Be $4B Danoners

  • Define what it means toBE A LEADER
  • Clarify our commitments
  • Enroll people in new possibilities
  • Reducing waste and inefficiencies
  • Increasing leadership competency
  • Develop the capability and capacityfor initiative, innovation and action

DO YOUR COMMITMENTS DETERMINE REALITY OR DOES YOUR VIEW OF REALITY DETERMINE WHAT YOU COMMIT TO?

slide19

DLC Leadership Transformation

COMMITMENT

“No Matter What….”

Openness

“Think Different….”

Doer

“Make It Happen….”

“Give the Power to your Teams, Do Not Control Them”

Empowerment

slide20

Example

DLC WATERS FRANCE

Create the possibility of an unpredictable

future after 3 years of business crisis

2700 Danoners

1750 workers / 400 staff and supervisors / 450 managers

slide22

10 months after kick off…

450Danoners trained

(250 with 6 internal trainers)

100% managers and staff and supervisors top line functions trained

100% team managers operations EV trained

FLM Operations EV to be trained in 2011 (300)

16 DLC sessions facilitated :

4 by External provider

2 co-facilitated by external provider + internaltrainers

10 facilitated by internaltrainersonly

100% participants have contributed to build up the way their departement will contribute to CBU ambition (merlin)

Throughout a priorization process, a top 20 has been identified with a focus on 4 « transformation projects »

slide23
Leadership attitudes based onDanone distinctive CODE modelcreate competitive advantage through PEOPLE
slide24

THANK YOU!

KiitosEvkharistóArigatōObrigadoSpasiboCám

Danke

Dekuji

Thankyou

ChoukranGrazieTakGracias

Xiexie

Terima

Kasih

Dziekuje

MERCI!

in 18 months
…in 18 months

Refueling sessions

TRAIN THE TRAINERS

BOOSTERS

  • in each CBU

TEAM LEADERS WORKSHOPS

  • for all TL

KICK OFF

  • for Excos

36 CBUs

1200

Team Leaders

30 InternalTrainers

2009

81CBUs

7892

Team Leaders

285InternalTrainers

2010

9000

Danonersembarked

117 CBUs

315 ITs