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ARI Network Services, Inc. Annual Shareholders Meeting State of the Business Presentation

www.arinet.com. ARI Network Services, Inc. Annual Shareholders' Meeting State of the Business Presentation . . ARI Basics Update on Recent ChangesFinancial Results Report CardStrategy Overview and Outlook. www.arinet.com.

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ARI Network Services, Inc. Annual Shareholders Meeting State of the Business Presentation

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    1. www.arinet.com ARI Network Services, Inc. Annual Shareholders’ Meeting State of the Business Presentation ARI Basics + Update on Recent Changes Financial Results Report Card Strategy Overview and Outlook

    2. www.arinet.com ARI Basics + Update on Recent Changes Financial Results Report Card Strategy Overview and Outlook

    3. www.arinet.com “Be recognized as the leader in creating, marketing and supporting the best solutions that enhance revenue or reduce costs for our customers”

    4. www.arinet.com Enhance your revenue Reduce your cost Increase your customers’ satisfaction

    5. www.arinet.com Core Values - PRIDE Developed by New Mgmt Team Summer 2008. Replaces prior Values, which were: Our integrity, ethics and fair dealings are second-to-none. ARI is a terrific place to work, where employees feel they are part of a family-oriented team. Our customers receive great products and service at a fair price. We meet or exceed our financial and other commitments to each other, our customers, our business partners, and our shareholders. We are a team, operating primarily through enablement rather than control. We manage our own issues, rather than delegate upward. We do what it takes to succeed as a team We are process-oriented. We create, maintain and improve repeatable processes that produce quality results. We develop innovative products by embracing technology in every aspect of our work and by maintaining customer intimacy We communicate succinctly, clearly and completely both internally and externally, even when the news is bad. Management has an open door policy We take responsibility for our actions and hold ourselves accountable for the results. We are passionate about our customers, our products, and our company. We seek continuous improvement in every aspect of our business. Prior values were created from prior strategy document: Excerpt from GJB Strategy Doc for FY2007 Our strategy calls for everyone we deal with…employees, customers, suppliers, partners, shareholders, acquired businesses and even competitors to believe our integrity, ethics and fair dealings are second-to-none. We want our employees to know and customers and shareholders to hear that ARI is a terrific place to work, where employees feel they are part of a family-oriented team. We want our customers to feel they receive great products and service at a fair price. Also added ideas from RWO initial presentation to the “troops” as new CEO Developed by New Mgmt Team Summer 2008. Replaces prior Values, which were: Our integrity, ethics and fair dealings are second-to-none. ARI is a terrific place to work, where employees feel they are part of a family-oriented team. Our customers receive great products and service at a fair price. We meet or exceed our financial and other commitments to each other, our customers, our business partners, and our shareholders. We are a team, operating primarily through enablement rather than control. We manage our own issues, rather than delegate upward. We do what it takes to succeed as a team We are process-oriented. We create, maintain and improve repeatable processes that produce quality results. We develop innovative products by embracing technology in every aspect of our work and by maintaining customer intimacy We communicate succinctly, clearly and completely both internally and externally, even when the news is bad. Management has an open door policy We take responsibility for our actions and hold ourselves accountable for the results. We are passionate about our customers, our products, and our company. We seek continuous improvement in every aspect of our business. Prior values were created from prior strategy document: Excerpt from GJB Strategy Doc for FY2007 Our strategy calls for everyone we deal with…employees, customers, suppliers, partners, shareholders, acquired businesses and even competitors to believe our integrity, ethics and fair dealings are second-to-none. We want our employees to know and customers and shareholders to hear that ARI is a terrific place to work, where employees feel they are part of a family-oriented team. We want our customers to feel they receive great products and service at a fair price. Also added ideas from RWO initial presentation to the “troops” as new CEO

    6. www.arinet.com 1981 Founded to provide electronic publishing services to the agriculture industry 1996 Evolved to equipment industry focus providing parts and service catalogs 2005 Expanded to technology-enabled marketing services 2007 Expanded e-commerce and professional services business with OC-Net acquisition 2009 Acquired Channel Blade Technologies and Powersports Outsourcing Group

    7. www.arinet.com

    8. www.arinet.com

    9. www.arinet.com High Level Product Categories

    10. www.arinet.com

    11. www.arinet.com

    12. www.arinet.com

    13. www.arinet.com Ensures website is seen on all the major search engines Customer chooses relevant keywords Customer selects geographic coverage desired ARI ensures site is advertised within those parameters Numerous reports available to determine campaign effectiveness Campaign can be changed at any time Ad dollars are stretched based on results!

    14. www.arinet.com

    15. www.arinet.com Awards and Honors Our products have earned numerous awards from the publications in our primary markets. Our products have earned numerous awards from the publications in our primary markets.

    16. www.arinet.com Channel Blade Acquisition

    17. www.arinet.com PSOG Acquisition

    18. www.arinet.com ARI Basics + Update on Recent Changes Financial Results Report Card Strategy Overview and Outlook

    19. www.arinet.com FY09 vs. FY08

    20. www.arinet.com Q1-2010 vs. Q1-2009

    21. www.arinet.com Financial Results: Revenue Growth

    22. www.arinet.com Financial Results: Operating Income

    23. www.arinet.com Financial Results: EBITDA

    24. www.arinet.com Financial Results: Net Income

    25. www.arinet.com ARI Basics + Update on Recent Changes Financial Results Report Card Strategy Overview and Outlook

    26. www.arinet.com Valuation

    27. www.arinet.com FY09 Report Card Key Initiatives for Last Year (FY09) Simplify Business Target our Development Efforts Move the ARI Culture Forward Product Road Maps Improve Internal Processes Define Sales Strategy Acquisitions Organic Revenue Initiatives

    28. www.arinet.com Key Initiatives Progress Simplify Business: Outsourced CD Processing Outsourced Manual Data Conversion Consolidation of Publishing & Development Organizational Structure – Clear lines of Reporting Target our Development Efforts : Clarified Development Team’s Focus Four Teams: ARI Products Professional Services Website Development Application Development Support (Temp)

    29. www.arinet.com Key Initiatives Progress Move the ARI Culture Forward : Vision and Values (PRIDE) Senior Leadership and Director Level Creating a Culture of Accountability Invested in People & Training Headquarters Move Renewed Excitement Contemporary “feel” Focus on Innovation (New Products)

    30. www.arinet.com Key Initiatives Progress Product Road Maps : Product Steering Committee Narrow/Deep Focus on current Verticals Must help ARI customers move Products/Services Product Management Team Formed Launched New Product Development Process Launched Two New Products PartStream Search Engine Smart

    31. www.arinet.com Key Initiatives Progress Improve Internal Processes : New Product Steering Committee New departmental budgeting process and accountability Agile development process Improved Order Processing

    32. www.arinet.com Key Initiatives Progress Sales Strategy : Deployed New Sales Structure and Process Account Manager Implementation Dedicated Catalog Sales Team Vertical Focus on Marine with Channel Blade Team More Markets Narrow/Deep Industry Focus 18% NCV Growth over FY08

    33. www.arinet.com Key Initiatives Progress 7. Acquisitions: Integrated Info Access Acquisition Acquired and began integration of Channel Blade Acquired F&I Business

    34. www.arinet.com Key Initiatives Progress 8 FY09 Revenue Initiatives 4 out of the 8 Initiatives generated the following results: $1.2M in NCV in FY09 $515K in Revenue in FY09 Resulting in additional focus on Organic Revenue Initiatives for FY10

    35. www.arinet.com ARI Basics + Update on Recent Changes Financial Results Report Card Strategy Overview and Outlook

    36. www.arinet.com Strategy Summary

    37. www.arinet.com FY10 Key Performance Indicators Achieve Sales Objectives Increased Team Activity/Productivity Cross Sell Channel Blade/ARI Products Add new Customers Products Execute on Product Road Maps Create scalable “global” platforms Hire/Retain the Best People Continue to invest in Training/Skill Development Focus on recruiting leadership excellence at all levels Customer Retention Improve Customer Service/Satisfaction Improve IT Infrastructure Improved Average Revenue per Customer Cost Control Complete Acquisition Integration plan Drive down overall cost structure

    38. www.arinet.com Q & A

    39. www.arinet.com Thank You!

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