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Spa College An eco-centric approach to spa treatment design and application. Nicolay Kreidler Inspiration Notice what your environment is saying Let yourself be inspired by what you experience Be creative in designing your own protocols Allow your intuition to inform you

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spa college

Spa College

An eco-centric approach to spa treatment design and application.

Nicolay Kreidler

  • Notice what your environment is saying
  • Let yourself be inspired by what you experience
  • Be creative in designing your own protocols
  • Allow your intuition to inform you
  • Develop mutually beneficial relationships
  • Be in touch with how things evolve

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the context
The Context
  • Spas and individuals adopt foreign concepts
  • These are often product driven
  • These protocols are then reduced to fit
  • Local contexts are ignored

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what treatments do i choose
What Treatments do I choose?
  • A spa menu does not need be a static component because it addresses changing needs.
  • It can evolve with the flow. Therefore having a design strategy is much more beneficial than approaching menu design from a list of treatments or vendor recommendations.

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spa treatment integration
Spa Treatment Integration
  • In the future, spa treatments will find their way more and more into massage and facial services. Not only will clients demand this kind of treatment but it will also be a way to set yourself apart and increase revenue.
  • Think of how spa treatments can complement your standard services.

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the objective
The Objective
  • To introduce a holistic system of design and provision of spa treatments into the health & wellness business.
  • Take all potential mutually beneficial relationships between design elements into consideration during the design, implementation and provision process.
  • Increase synergy, yield, effectiveness while reducing waste and human labor.

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the philosophy
The Philosophy
  • In observing and integrating existing prevailing conditions of the past and present, we create a mosaic of conventional wisdom and creative initiative that produces high yield with minimal input.
  • An eco-centric view encourages us to embrace, rather than ignore existing local and regional factors and draw from many elements such as cultural traditions, local flora, available resources and geographical and demographical influence while caring for people and the environment.

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benefits of eco centric design
Benefits of Eco-Centric Design
  • meeting customer's environmental expectations;
  • maintaining good public/community relations;
  • satisfying investor criteria and improved access to capital;
  • enhanced image and market share;
  • cost control;
  • liability limitation;
  • demonstration of due diligence;
  • conservation of input materials and energy;
  • improved environmental performance and state of the environment.

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  • The process of eco-centric design begins with determining the existence and characteristics of the Design Elements.
  • It is based in research and observation of influential circumstances while asking the question: “What past, present and future occurring elements influence my situation?”

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Here are some examples of influential Design Elements:
  • Culture

Indigenous existing or pre-existing culture and cultural expression

Examples: Native American Indian tribe, Quaker settlers. language, music, history

  • Flora

Native flora with healing qualities

Examples: Herbs, nuts, fruit, roots, flowers, bark, sap, vegetables.

  • Fauna

Native animal life supplying products or by-products.

Examples: Bees (honey), goats (milk)

  • Weather

Reoccurring and developing weather and climate patterns

Examples: Seasons, rainfall, micro-climate, macro climate, global warming

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Relative Location

Where the facility is located in relationship to its surroundings.

Example: Inner city, business district, resort, shopping mall, secluded, accessibility, public transportation, parking

  • Environment

What are the prevalent influences from the environment?

Examples: Noise, traffic, crime, pollution, wind, sun

  • Customers

Profiles of existing and potential clients

Example: Demographics, needs, desires, income, availability

  • Providers

Service providers who can offer services

Example: Massage therapists, estheticians, yoga instructors, art teachers, meditation teachers, modalities, expertise, availability

  • Community

Who forms the community?

Examples: Leaders, demographics

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Local vendors and suppliers of products, services and equipment

Examples: Local organic farmer, beekeeper, candle-maker.

  • Patterns

Existing patterns

  • Protocols

Existing basic treatment protocols

Examples: Scrubs, wraps, cocoons, masques, baths, cleansings, rejuvenations

Each location has a different set of Design Elements. These are just some examples.

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design process
Design Process
  • Now that you have the Design Elements you can bring them into a beneficial relationship with each other to determine the nature of your spa treatments.

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Mutually beneficial relationships also called symbiotic relationships between Design Elements are characterized in that they feed each other while reducing waste and increasing yield.
  • A symbiotic relationship is a relationship between two Design Elements that is mutually beneficial for the participants of the relationship. Thus there is a positive-sum gain from cooperation. In nature the bee and the flower would be an example. The bee extracts the flower's pollen for protein and its nectar for energy. The bee, while collecting these sources, brushes pollen from one flower to another to ensure the flower's reproduction process begins.

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In the spa world the relationship between the Client and Native Traditions is an example of a potentially beneficial relationship.

By integrating local healing traditions the Client benefits from an optimized treatment that was created for local conditions. By taking the treatment the Client supports the preservation of the wisdom and culture of Native Tradition.

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  • We would like to introduce some tools that will help to establish and visualize the relationships between Design Elements:
  • The Spa Mandala

The Spa Treatment Mandala is a visual tool that allows us to demonstrate the relationships between Design Elements. By drawing in the Elements and positioning them relative to each other, we achieve a complete picture and can discover complex intricacies.

  • The Mind MapThe Mind Map is a tool that is used to portray ideas, concepts and relationships in a non-linear intuitive fashion and a helpful tool to show the connections between elements.
  • Questionnaires

Questionnaires are structured surveys to establish a profile of the different Design Elements. For example to define demographics or preferences

  • Checklists

We use checklists to make sure we have all our bases covered.

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the spa mandala
The Spa Mandala

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mind map
Mind Map

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Questionnaires can be uses to gather information on many subjects for example:

  • Demographics = If you can establish a client profile, you can focus your communication on this demographic.
  • Client questionnaires = Can help you find out what needs and desires your clients have.
  • Provider questionnaires = Can help you determine what you will be best at by finding out what providers want.
  • Vendor questionnaires = Find out about and compare qualities you expect from your vendor.

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  • Checklists are used to compensate for the weaknesses of human memory to help ensure consistency and completeness in carrying out a task. One of many possible applications is an environmental checklist that allows you to verify procedures and could include these questions :

Are all packaging components recyclable?

Are all ingredients certified organic?

Are all ingredients locally sourced?

Is there any water contamination involved?

Is energy use minimized?

Yes O No O

Yes O No O

Yes O No O

Yes O No O

Yes O No O

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design principles
Design Principles

When designing we can use the following criteria:

  • observe and interact
  • obtain a yield
  • apply self-regulation and accept feedback
  • use and value renewable resources and services
  • produce no waste
  • design from patterns to details
  • integrate rather than segregate
  • use small and slow solutions
  • use and value diversity
  • use edges and value the marginal
  • creatively use and respond to change

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  • Research Phase

Observe existing relationships. Using Checklists and Questionnaires render a complete overview of existing influences, circumstances and needs to establish the Design Elements

  • Evaluation

Qualify Design Elements by their relevance in supporting beneficial relationships.

  • Integration

Bring Design Elements together to evaluate their compatibility and symbiotic potential.

  • Design

Marry elements to produce treatment concepts that reflect the integration of local and naturally available resources while addressing the physical, mental and emotional needs of all stakeholders.

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Thank You for spending time

with us and please visit us at


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