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Your secure, online source for personal benefits and health information. - PowerPoint PPT Presentation


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Your secure, online source for personal benefits and health information. Here. . There. Anywhere. Aetna Navigator. Aetna Navigator provides a single, confidential source for online benefits and health-related information – . 24 hours a day,. 7 days a week.

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Your secure, online source
  • for personal benefits and health information.

Here.

There.

Anywhere.

Aetna Navigator

www.aetna.com

slide3
Aetna Navigator provides a single, confidential source for online benefits and health-related information –

24 hours a day,

7 days a week.

www.aetna.com

slide5
As an enrolled Aetna plan member, you can register for a secure, personalized view of your Aetna benefits.

www.aetna.com

when you register for aetna navigator you can
When you register for Aetna Navigator, you can:
  • Check claim status.
  • View online Claim Explanation of Benefits.
  • Access information about your FSA account.
  • View and print temporary member identification information.
  • Change your primary care physician.
  • Request replacement Aetna member ID cards.
  • Contact Aetna Member Services.
  • Utilize tools to manage your health care.
  • Access expert sources of medical and dental health information.

www.aetna.com

slide7
Your personal Aetna Navigator home page is your one-stop link to your health information needs.
  • It’s personalized specifically to your information and plans…
  • with features and topics that are important to you.

www.aetna.com

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Aetna Navigator is flexible, giving you options that suit your needs and your health care knowledge.

You can search for a physician, hospital – or other types of providers – through a streamlined version of DocFind®.

  • You can also submit a survey on an Aetna participating physician.

www.aetna.com

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And it features user-friendly graphics and links to take you easily to the information you need.

You can search for a specialist by body areaif you’re not sure of specialist type.

www.aetna.com

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The Aetna Navigator™ Hospital Comparison Tool helps you find several hospital choices based on what's most important to you. It is fast, reliable, and completely confidential.

You can compare hospitals - based on your personal preferences.

www.aetna.com

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From your Aetna Navigator home page, Who Is Covered summarizes coverage status for you and your dependents – by type of coverage.

www.aetna.com

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You can view and print temporary eligibility information instantly – for yourself or a covered dependent.

www.aetna.com

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You can check the status of medical, dental or pharmacy claims for yourself or any covered family member . . .
  • without waiting for a telephone response or for mail to arrive!

www.aetna.com

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You can view and print ClaimExplanation of Benefits statements – even before they arrive in the mail!

www.aetna.com

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Through the “Take Action On
  • Your Health” links you can:
  • Compare the estimated average costs for health care services in your area.
  • Review costs for: medical procedures, office visits, medical tests, diseases and conditions, prescription drugs* and dental procedures*.
  • *if offered by your plan

www.aetna.com

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At the click of a mouse, you can make changes and submit requests on your Aetna Navigator home page.

Change a primary care physician or dentist.

  • Request a member ID card.
  • Change your home page preferences… and more.

www.aetna.com

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Aetna Navigator sends your secure message directly to the Aetna product area that can help and . . .

  • You can contact Aetna Member Services from your home page with questions and concerns.
  • displays only the phone numbers and addresses of your health plans.
  • You can even contact us in Spanish!

www.aetna.com

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Obtain standard Aetna forms, including medical and dental claim forms and a Flexible Spending Account (FSA) reimbursement form, which can be printed and sent to Aetna.

www.aetna.com

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“Take Action on Your Health” links to useful information about Staying Healthy and Treating Illness.

www.aetna.com

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Staying Healthy links to:
  • Simple Steps To A Healthier Life® health risk assessment tool.
  • Preventive Health Schedules for health guidelines and screening recommendations based on age and gender.
  • Women’s Health information . . .
  • And more!

www.aetna.com

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Treating Illness links to:
  • Aetna InteliHealthSM
  • Healthwise Knowledgebase
  • Medications . . .
  • And more!

www.aetna.com

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Aetna Navigator.

Here. There. Anywhere.

Register for Aetna Navigator and get started today!

www.aetna.com