the change capable org a nization by patricia a mclagan n.
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The Change-Capable Org a nization by Patricia A. Mclagan

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  1. The Change-Capable Organizationby Patricia A. Mclagan

  2. Working Towards Change • Since the 1960’s Books about change have increased 100 times. • Companies are beginning to rethink what organization looks like. “Its time to admit that change is way of life and not an appendage to ‘business as usual’”

  3. Beginning Steps Toward Change Insights from research • Link present and future • Make learning a way of life • Ensure diverse teams • Encourage mavericks • Shelter breakthroughs • Integrate technology • Build and deepen trust • Actively support and encourage day-to-day improvements and changes

  4. Linking the present and future • Research Findings • Fluidity occurs when the future is brought into current projects • Study of 180 executives found higher performance among future oriented executives • Successful projects incorporate future ideas into present products. -The Swatch pager watch

  5. Learning as a Way of Life • Research Findings • Organizations with fluid change excel in knowledge movement. • Knowledge • Where to find expertise and information • The outside world • Successful practices • Practices to avoid

  6. Encouraging day-to-day Improvements • Most change happens gradually at the local team level • Research Findings • In four industries 77% of change happened at the in response to local problem • 68% of that 77% occurred in the course of day to day work “In those few organizations, ‘relentless commitment’ to excellence, rather than a grand program, was part of the success secrete.”

  7. Ensure Diverse Teams • Successful teams are diverse in • Time orientation • Tenure • Experience

  8. Encourage Mavericks Characteristics that lead to successful change in a ever-changing market • Risk Takers • Early Experimentation • Proponents Radical Change

  9. Shelter Breakthroughs Breakthrough Resistance • Employee attitude • Company organization - 3M has a formal process to protect new ideas

  10. Technology Integration • Capable of change • Used as a tool not as a driver

  11. Building and Deepening Trust Optimal conditions for employee acceptance • Company atmosphere of trust • Formal leaders • Credible personal

  12. Key Points • Change must be proactive • Lessons from Biology • Organisms must adapt as environment changes and/or becomes more complex • Change must be build upon existing qualities • Stress can lead to positive breakthroughs • All parts of body must act as a team