MGC 7.0 Sales Presentation

Presentation Transcript

Outline

What is the MGC Unified Conferencing Bridge?
MGC Value Proposition
MGC ROI
MGC Conferencing Types – Reserved, On-Demand

Meeting Rooms with Entry Queue
WebOffice
ReadiManager LX100

MGC Key Features
MGC Key Differentiators

The MGC enables the seamless transition from point-to-point to multipoint conferencing, with added value features such as advanced conference management

Polycom MGC Conferencing Bridge

What is the MGC conferencing bridge?

The MGC is a multipoint, unified conferencing bridge which delivers voice, video, data and/or Web conferencing applications over any network, from a single platform

MGC Value Proposition

Unified Conferencing and Collaboration

Polycom MGC is the only solution offering complete unified conferencing flexibility on a single platform
All types of conferencing – Reserved and On-Demand – can be delivered concurrently with consistent end user features

Industry-leading “Ease of Use” Features

Single number per conference
Universal Transcoding
On-Demand Conferencing with Meeting Rooms
Video-to-the-Desktop with Buddy List and Presence
Web-browser/Outlook scheduling and management interfaces

Market Leadership in IP / SIP

Only solution that supports full featured VoIP and IP video in the same conference on the same platform
Best-in-class solutions to meet growing trend of video-to-the-desktop
Polycom first to market with end-to-end SIP solutions
Enhanced SIP-based applications with key partnerships

MGC ROI

Lowest Cost of Ownership in the Industry

One platform to purchase, manage and upgrade for all applications
One scheduling & management system
One common feature set and end user interface reduces training

Simplified Deployment

Single platform supports any application, any endpoint, any network
Transitions seamlessly from pt-to-pt to multipoint conferences
Simple to operate for both scheduled and on demand conferences

Investment Protection

Supports both legacy and future environments
Single platform lets you migrate from ISDN to new technologies such as SIP

MGC Flexibility –Access the Conference Any Way You Want

Reserved

Controlled conferencing environment where IT staff schedule, initiate and manage the conference
Guaranteed service availability
Attended or Unattended
Can be scheduled by end user (Web Browser, Outlook, Lotus Notes)

On-Demand

The ability for an end user to easily and spontaneously start a conference, from any endpoint at any time
Single number dial from any audio or video endpoint
Or…instant access from desktop “buddy list”

Why On-Demand?

Increased productivity for both end users and IT administration

End users can initiate conferencing from anywhere at anytime, when needed
Required support resources are significantly reduced

Conference parameters are set up on the MGC only once, according to meeting requirements and corporate policies
Resources remain “dormant” until the conference is activated
Better internal customer service
More conference control for “power-users”

On-Demand Conferencing with “Meeting Rooms”

Only Polycom offers flexible On-Demand conferencing…
Includes “Meeting Rooms” with entry queue service for complete conference control and security
Meeting rooms can be assigned to individuals, work groups or departments…each with a unique conference ID and password (conference and chairperson)
End users can launch an On-Demand conference from any endpoint (audio or video) with the same dial-in number (e.g. 1-800…)

On-Demand Conferencing –From Buddy List with WebOffice

Increase day-to-day productivity with video on the desktop…
Polycom WebOffice allows instant conferencing from the desktop with just the click of a mouse
Simply Point & Click on buddy list to initiate a conference (audio, video, data) from desktop PC or laptop
Or… send IM from presence-enabled buddy list
Buddy list shows who is on-line, along with their status and endpoint capabilities
External participants can join in via Web URL

*Optional Microsoft® Windows® Messenger integration

Or Reserved…

Reserved Conferencing always takes precedence over On-Demand on the MGC, for formal conferencing needs
Can be attended or un-attended, depending upon meeting requirements
Full control, schedule all resources, know the status of every room
Resources are guaranteed, network availability guaranteed
End users can search, view and book resources direct from desktop with Web Browser or Outlook / Lotus Notes
No new applications to learn

Scheduling Your Conference with Polycom ReadiManager LX100

Do-it-yourself end-user conference scheduling right from the desktop
Single, dedicated “appliance” connects directly to the enterprise network
Fast and simple scheduling through an intelligent “wizard” web-based interface that prompts users for information….or..
End-users can easily schedule and manage conferences using Outlook or Lotus Notes
IT administrators can manage and monitor network devices from remotely accessible Web interfaces

MGC Key Features

Open, flexible chassis architecture
Ease of Use

Common conferencing features for both audio & video
Continuous Presence, Click&View
On-Demand Meeting Rooms
Entry Queue Services
Instant Conferencing from Buddy List

Quality of Experience

Universal Transcoding
High video/content resolution
Unique audio features
IP Enhancements

Security

Password Management and Conference Control
On-Demand conferencing with external database authentication
AES
Firewall gateway

MGC Conferencing Platforms

MGC 100 large enterprise and service provider conferencing platform

Custom system configurations
16 universal slots
Redundant power supplies

MGC 50 enterprise conferencing platform

Custom system configurations
8 universal slots

MGC 25 workgroup and distributed conferencing platform

Fixed system configurations
Popular pre-configured systems

MGC Open Architecture (MGC 50/100)

Flexibility

Highly customizable MGC can be configured for any application – or combination of applications

Scalability

Easy migration path to meet growing or changing requirements

Redundancy

Hot Swappable modules can be changed even during an ongoing conference
Redundant power supplies (MGC 100)
Shared hardware and software architecture

Maximum Capacity Utilization

All hardware and software resources are shared dynamically across applications, and can be used to maximum capacity
Unlike the MGC, resources are lost in a closed box solution in the process of mixing, matching and cascading between MCU's and gateways

Ease of Use

On Demand with entry queue services

Audio and Video conference management features

Continuous Presence

Click&View

On-Demand Conferencing with Entry Queue Services

What is an entry queue?

EQ is a special “routing lobby” to which one or several dial-in numbers are assigned
Participants with different capabilities may all dial the same dial-in number (from either video or audio endpoint) and will be routed to the appropriate conference

Participants are prompted for the conference numeric ID (password) by the IVR service, and enter DTMF codes from their keypad
Entry queue can be linked to an external database for further authentication services

Fully Featured Audio and Video Conference Management

Attended Conference Service Voice
Unattended Conference Service Voice
Ad Hoc Conference Service Voice
Full, Automatic Transcoding Of Audio & Video Voice
ISDN & IP Conferences Voice
Web Browser Based Conference Scheduling And Management Voice
Conference Entry Queue With Greeting Voice
Invite New Participants To Conference Voice
Blast Dial-Out Voice
IVR / DTMF Based Conference Management Voice
Conference & Chairperson Security Codes Voice
Conference Rollcall Voice
Voting / Polling Voice
Question And Answers Voice
WebOffice Integration Voice
Siren 14 Khz audio Voice
SilenceIT Voice

& Video

30 Frames Per Second In CP, Promotion (60 Fields Per Second) Video
Hardware And Software Based Continuous Presence Video
Click&View Video
Automatic Rate Detection And Downspeeding Video

MGC Continuous Presence – Three Types of CP

IP Software CP is default on MGC with IP configuration

Video+ module not required, limited CP layouts
Conf on a Port and Advanced CP require MGC Video+ module

Conference On a Port (COP)

Each port on video module can be used for a conference with up to 128 participants
Click&View available to Chairperson only
CP layout selected is for the entire conference
Personal layout is not available
All conference participants communicate at the highest common video parameters
All participants need to connect at a certain speed threshold

Advanced CP

Each port on video module is used for a single participant
Click&View is available to every participant
Each participant can select their personal layout
Maintains the highest possible capabilities for each participant
Participants can connect at any speed

Industry-Leading Continuous Presence -COP and Advanced CP

Choose the layout which is most productive for your particular conference needs

27 different video layouts to choose from…

Visual Effects in CP

Display Site Names
Speaker Highlights
Customize Backgrounds & Borders

Better Quality

30 FPS @ H.264 in CP
Low Latency

Speaker Indications, Site Names,

Customized Borders

Click&View

Conference on a Port (“COP”)

“COP” is a cost effective method of delivering large video conferences on the MGC
Supports up to 128 video participants using only a single Video+ module (or any combination e.g. 8 concurrent conferences x 16 users)
One CP layout is chosen by Chairperson and is viewed by all participants
Only the chairperson can change the conference layout with Click&View

Quality of Experience

World’s Best Universal Transcoding

High Resolution Video

Managing Your Conference

SilenceIT

Value-add IP features

World’s Best Universal TranscodingReliable Connectivity for Unified Conferencing

Automatically connects participants with different audio/video algorithms, video resolution and frame rates, transmission rates and network protocols
Relieves network admin of continual setup and tear-down of conferencing parameters
Ensures each endpoint dynamically connects at its optimal capability
Support across the board for all your applications and standards

Frame Rate

Resolution

Speed

PSTN

ISDN

IP (SIP)

IP (H.323)

Expanded to include SIP, H.239, H.264, 4CIF/XGA graphics in MGC Rel. 7.0

Optimal User Experience…all taken care of by automatic transcoding

Managing Your Conference…from any endpoint device

Essential Control

Customizable Rights Chair \ Participant
Lock Conference
Secure Conference
Change Chairperson
Terminate Conference
Mute All But Me
Change Conference Password
Place conference On-hold
Change Conference Layout
Mute Dial-in Participants
Request Private Assistance

Value Added Features

Silence IT – get rid of annoying on hold music!
Voting
Question & Answer
Participant Invitee
Roll Call
Click & View Personal Layout
Audio Adjustments and muting
Request Conference Assistance
Active speaker camera focus

Audio Quality Feature – SilenceIT

MGC automatically detects noisy lines or music when put on hold, and mutes those participants
Participant is notified if he/she has been muted
Participant has 4 choices to re-join the conference

Un-mute and re-join
Adjust the SilenceIT algorithm and re-join the conference un-muted
Disable the feature and re-join un-muted
Re-join muted

SilenceIT feature can be selected only if IVR is enabled
IVR/DTMF is used to select options
Patent pending

MGC 7.0 Value-Add IP Features

H.323 Welcome Slides

Graphic greeting display for participants when they enter the entry queue in a video conference

Far End Camera Control (FECC)

Supported in unified and gateway conferences

Conferencing Reliability

DNS – link DNS name to the IP module, especially useful in SIP-based applications
Alternate GK – enables redundancy in case the primary gatekeeper fails or wants to share its load with other gatekeepers
NAT Traversal – each internal IP address is translated into a specific external address
DHCP support

Audio Error Concealment

MGC capability to generate synthesized audio to replace missing audio packets

Security

Participant level security

Firewall Gateway

On Demand w/ External Database Authentication

Password Management

Conference Password

Password Hierarchy

Guest Password

Chairperson Password

Auto Generate Conference Password

Conference Control

Lock Ongoing Conference

Entry & Exit Tones

Chairperson Required

Auto Termination Conference Roll Call

CLI Support

Announce Participants Name Upon Entry or Exit Of Conference

Media Encryption

AES Encryption

DES Encryption

Firewall/NAT

Integrated Firewall Gateway

Certified Firewall Solution

NAT traversal (PathNavigator)

Multi-Level Secure Conferencing

Polycom Firewall Gateway Makes Video Work In A Secured Data Environment

MGC Architecture provides inherent security
Works in conjunction with your existing Firewall
Specifically designed for interactive applications over IP
Doesn’t force you to leave any firewall ports open for interactive applications
CheckMark certified

Conference Level Security - External Database Access Authentication

Participant profiles are created and maintained on external enterprise database, including access and conferencing privileges
This allows centralized management and maintenance of employee profiles in one location (as opposed to saving on MGC)
Conference initiation and access for each participant is validated against the database

MGC Key Differentiators

The capability to offer full featured audio, video and unified conferencing on the same platform across any network connection
Open, flexible and modular chassis architecture
Multiple conferencing types (reserved and on-demand) that can run concurrently on the same platform
On-demand conferencing with entry queue services for both audio and video conferencing
Unique multi-level security solutions, including integrated firewall gateway
Reliable connectivity with industry-leading automatic transcoding
Industry-leading features that enhance quality of experience - Continuous Presence,“Click&View”, SilenceIT