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Integrating Enterprise Video Communication: Challenges and Solutions

Explore the historical evolution of video communications, current trends in the enterprise sector, and the key considerations for successfully integrating video technology. Learn about device management, security, user experience, and interoperability.

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Integrating Enterprise Video Communication: Challenges and Solutions

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  1. Mobile Video and the Enterprise Alex Vishnev CTO Global Convergence, LLC

  2. Fact: Video Is Here

  3. Video is Here!!!

  4. Video CommunicationsIs Not A New Concept Toshiba, 1964 Concept: Fritz Lang, Metropolis, 1927 Bell Labs, 1956 AT&T, 1964

  5. Historically, Video Communications Had Ups and Downs Key Gating Issues Price Quality Social Acceptance/Presentation Features

  6. Wider Acceptance ofPersonal Video Chat • Personal Devices are cheap • Video Quality becoming tolerable • Skype/Apple/Google/Yahoo are creating their brands and acceptance of video communications • Variety of Social Engines are Offering Video Services • 3G/4G Carrier are Starting to Offer Video Services • TV/News Are Making Consumers Aware of Video Communications with Remote (Skype, etc) Participants

  7. Today’s Islands of Technology • Proprietary systems and services • FaceTime (Apple) • Qik • Tango • Skype • In-Network Services • Skype • FaceTime • Google/Yahoo/MSN/AOL • ONLY TALK WITH EACH OTHER • Vendor specific • Cisco/Tandberg Video Conferencing • Polycom Video Conferencing • ONLY TALK WITH EACH OTHER

  8. How Do We Fit-in And Adapt This Technology into the Enterprise?

  9. Enterprise Operational Issues • Device Management, Control and Audit • Internal and External Application Distribution • Security,Security,Security… Did I say SECURITY? • Security Policies for Personal vs Enterprise Devices • Control But Not Limit Productivity Offered By Mobile Devices. • Unified Communications

  10. Key Elements For Accepting Video Applications in the Enterprise • Video Quality and User Experience • Interoperability and Standardization of Mobile Devices are needed to provide Video Services With Enterprise Collaboration Servers • Effective Bandwidth Management and Error Recovery • Training and Setting User Expectations • Video “Cloud”

  11. Summary • Device Management, Control, Security and Audit • Internal and External Application Distribution • Control But Not Limit Productivity Offered By Mobile Devices. • Unified Communications • Video Quality and User Experience • Interoperability and Standardization of Mobile Devices are needed to provide Video Services With Enterprise Collaboration Servers (Conference, WhiteBoard and Education) • User Training and Setting Proper Expectations

  12. Thank You, Alex Vishnev Global Convergence, LLC. avishnev@newglobalconvergence.com 704-360-0351

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