student satisfaction inventory results saint joseph s college march 12 2013 n.
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  1. Student Satisfaction Inventory ResultsSaint Joseph’s CollegeMarch 12, 2013

  2. Descriptive Statistics

  3. Percent N = FreshmanSophomore Junior Senior Figure 1 Percentage and Frequency Distribution of Students by Gender and Class Level

  4. Percent Figure 2 Percentage Distribution of Students by Age and Class Level

  5. Percent Figure 3 Percentage Distribution of Students by Ethnicity/Race and Class Level

  6. Percent Figure 4 Percentage Distribution of Students by Educational Goal and Class Level

  7. Percent Figure 5 Percentage Distribution of Students by Current Residence and Class Level

  8. Scale and Item Results

  9. Academic Advising* *Measures the advisor’s knowledge, competence, and concern for the student’s success.

  10. Campus Climate* *Measures how well the college communicates to the students as well as promoting a sense of campus pride and feelings of belonging.

  11. Campus Life* *Measures the quality of living on campus that includes, residence halls, food, recreation, and campus activities and organizations.

  12. Campus Support Services* *Measure support programs that assist students toward being more productive academically and gaining a deeper learning experience.

  13. Concern for the Student* *Measures the college’s treatment of students on a personal level.

  14. Instructional Effectiveness* *Measures the students’ academic experiences, the curriculum, and the college’s commitment to academic excellence.

  15. Recruitment/Financial Aid* *Measures the college’s ability to enroll students effectively that includes the availability of financial-aid programs.

  16. Registration Effectiveness* *Measures the college’s ability to register students in a smooth manner.

  17. Response to Diverse Population* *Measures the college’s ability to enroll student with disabilities, commuters, part-time students, and older, returning students.

  18. Safety/Security* *Measures the college’s responsiveness and effectiveness to personal safety and security on campus.

  19. Service Excellence* *Measures the attitude of the college’s front-line staff toward students.

  20. Student Centeredness* *Measures the extent to which the students feel welcome and valued.

  21. Results of Three Individual Items

  22. Meeting Expectations* *This item measures the extent to which Saint Joseph’s College has met students’ expectations.

  23. Overall Satisfaction of Saint Joseph’s College* *This item measures the level of satisfaction a student has with SJC.

  24. Enroll Again* Figure 20 Would You Enroll Here Again? Mean Scores of the Probability Scale by Class Level *This item measures the likelihood of a student enrolling again at SJC.