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Enhancing Local Governance for Better Services

Kinerja project aims to improve service delivery in Education, Health, Business Environment sectors, focusing on governance practices and impact measurement. Strategies include capacity building, accountability, transparency, and partnership development.

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Enhancing Local Governance for Better Services

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  1. September 2011

  2. KINERJA PROJECT OVERVIEW

  3. Project Information

  4. Kinerja Provinces • Aceh • East Java • South Sulawesi • West Kalimantan

  5. Goals: • Improve governance in public service delivery in 3 targeted sectors: Education, Health, and the Business Enabling Environment. • Learn how to better measure the impact of development projects (i.e. determine which interventions work, why and how). • Disseminate information on good local governance practices, improving service delivery quality and providing policy input.

  6. THE KINERJA APPROACH

  7. The Kinerja approach: • Builds on the body of existing innovative practices in local governance programs and sector initiatives. • Creates incentives by stimulating local demand for better service delivery and works with local government to improve service provider response; and • Establishes strategies for dissemination and replication of good governance practices in targeted sectors.

  8. Interaction in the Regions • Step 1: Establish MOU which covers mode of cooperation, joint funding and establishment of technical team. • Step 2: Conduct District Assessment and Stakeholder Analysis and Joint Development Planning • Step 3: Build support around leading government program

  9. Kinerja Priority Sectors • Basic Education • Proportional Teacher Distribution • Education Budget and School Unit Operational Cost Analysis • School-Based Management • Health • Safe Delivery • Early and Exclusive Breastfeeding • Business Enabling Environment • One Stop Shops

  10. Technical Assistance to Local Government • Improve technical skills: conduct refresher courses, updates, mentoring related to Kinerja service packages, introduce good practices. • Encourage accountability and transparency: PIO training, interaction with civil society • Introduce quality benchmarking/incentives/ competition: through the JPIP/FIPO/PP LG award program, establishment of district-produced quality standard guidelines.

  11. Governance Support Increasing the capacity of Civil Society & Local Organizations: • Provide evidence-based information and strengthen civil society to become well-informed development actors. • Local Economic Governance Study/Economic Governance Index (LEGS/EGI) • Local Budget Index (LBI) • Local Budget Analysis (LBA) • Information about citizen rights related to PSD, good practices • Support to formulate advocacy messages and strategies.

  12. Establish a government-civil society partnerships • School committees work on participative school development plans, and more transparent and accountable school finance reporting. • Involvement of Multi-stakeholder Forums in Puskesmas planning and budgeting, and provision of transparent financial information. • Provide civil society a role in the oversight of public service delivery • Complaint Handling Mechanisms based on Service Charters. • Revitalize/establish health councils/health clinic boards. • Citizen oversighton the implementation of the teacher distribution pilots.

  13. Use MEDIA to inform civil society & build public demand for services. • Conduct media campaigns on PSD issues • Socialize media actors on PSD issues • Qualify citizen journalists • Use social media for complaint handling (SMS gateway, facebook, blogs) • Support Jawa Pos Institute of Pro-Otonomi, Fajar Institute for Pro-Otonomi , and Pontianak Pos Awards for dissemination of good practices in public service delivery.

  14. Delivery Mode of Program • Kinerja works through local service providers to build up local capacity and ensure sustainability. • In process of providing grants to 15 CSO networks (total of 40 CSO) • Challenge to find CSO that have both technical and governance know-how • Many CSO face problems to fulfill admin/finance requirements of a foreign donor

  15. Kantor Kinerja BRI II, Lantai 28 Jl. Jend. SudirmanKav 44-46 Jakarta Website: www.kinerja.or.id Email: info@kinerja.or.id Telpon: 021-5702820; Fax: 021-5702832 THANK YOU

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