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This guide discusses the integration of facilities management (FM) with design and construction processes. It emphasizes the importance of collaboration and alignment with core business objectives, underpinned by a holistic quality framework and value management practices. The document provides ten key recommendations for enhancing the management of facilities, including the need for awareness training, supply chain management, and continuous improvement frameworks. A strategic approach is proposed to obliterate gaps, ensuring FM is a seamless part of the construction lifecycle, delivering value to all stakeholders.
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Facilities Management Martin Brown, Mowlem
FM Working Group 11 DBFM - Adding the FM to DB Re-thinking fm (rethinkingfm.com) Bridging Gap between fm, design and construction Don’t bridge the gap - obliterate it
Be Excellent scheme input • A be cfm Guide - Web based • Part One • Articles • Papers • Recommendations • Part Two • Signposting
Awareness Zone be aware Evaluation Zone be measured Evidence Zone be informed Help Zone be helped Start Here Signposting Zones Directory
Recommendation 1 …that design and construction activities are viewed as an integral and collaborative element within the management process of facilities and aligned to the core customer business objectives
Recommendation 2 …that a holistic quality framework be adopted, such as Quality Managed Facility (QMF) based on the EFQM excellence model..
Recommendation 3 …that the principles of collaborative working be extend and applied to embrace all elements within the management of facilities...
Recommendation 4 ...that the necessary awareness, training, development and educational elements for a collaborative fm/design/construct environment be addressed...
Recommendation 5 …that Supply Chain Management be addressed in order to release locked potential...
Recommendation 6 • …that value management approaches are • consistently deployed, embracing all stakeholders...
Recommendation 7 • …that customers demand • whole life costing, • and more importantly • whole life value • statements are included • within all design proposals...
BQA Primary School ‘sats’ Recommendation 8 ..that a standard built environment quality assessment tool be established to assess the relationship and impact of the built environment on core business objectives...
Recommendation 9 …that the current feedback and feedfoward approaches adopted by the industry sectors be truly integrated to enable continuous improvement of product, process and performance
Recommendation 10 That the complexities concerned with the management of facilities, including new build are explored, understood and managed
Next: • Today - ‘test’ recommendations • Then - working group activity • refine recommendations • finalise guide • agree web site, location, format • agree ‘launch’
we are made wise not by the recollection of the past but by our responsibility for the future George Bernard Shaw