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Nourishing ideas. Nourishing people. TM. Ian Mitchell Global Business Services EMEA. Our strength is our ability to connect expertise around the world. Europe/Africa 27\% of gross investment 24,000 employees. North America 44\% of gross investment 55,000 employees. Asia/Pacific

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Nourishing ideas.

Nourishing people.TM

Ian Mitchell

Global Business Services EMEA

Our strength is our ability to connect expertise around the world.


27% of gross investment

24,000 employees

North America

44% of gross investment

55,000 employees


12% of gross investment

34,000 employees

Latin America

17% of gross investment

26,000 employees

139,000 employees in 65 countries.

As of February 2012

Our EMEA Shared Service Journey – the Future

Policy Dialoguewith Businesses

Business Unit

  • ‘Strategic Partner’
  • Strategic and critical processes
  • Responsibility for achieving strategic goals, focused on core mission-critical activities
  • Accountable for financial and business results
  • Focus on Cargill’s customers, products and local markets

Corporate Functions


Enterprise wide strategy and policy making


Unit (s)

  • Recommend policy in areas of specialized skills and knowledge
  • Set standards in areas of specialized skills and knowledge
  • Monitor compliance with Corporate Requirements
  • Ensure Cargill access to “best practice” functional capabilities required for Strategic Intent
  • Lead selection, development, and evaluation of functional leadership and talent
  • Champion connectivity to other functions, shared services, and BUs, and establish/reinforce standards and consistency
  • Owns Major Business Processes (PRTP, RTR, HTR, etc). Provides strategic guidance and governance of major processes to business unit and GBS

Corporate Function(s)

Corp Ctr

Transactional Supportto Businesses

Global Business Services


“’Service Provider”

Provide standardized services

Process andPolicy Direction forMajor Business Processes

  • Serves businesses and functions with high administrative burden where major economies of scale exist
  • Manages businesses as its customers with clear governance mechanisms
  • Operates as an independent entity, but governed by , and accountable to, all stakeholders
our emea shared service journey the future
Our EMEA Shared Service Journey – the Future

Global Business Services

We will deliver innovation in our services that improve effectiveness & efficiency

We will enable Cargill to work differently.

“Right work, right location, right cost, right delivery model”

We will build GBS brand

GBS Vision

We will capture and validate value with our clients

We will develop and execute GBS strategy

GBS Strategic


We will operate as one global managed services organization

We Will Enrich Our Communities Through Serving

We will select, develop and retain the best people

We will honor our commitments

We will be the partner of choice for Cargill businesses and functions

GBS Operational KRAs

We Will

Support Cargill’s Growth Strategy